I bought the googly eyes SpongeBob mechanical chronograph direct from Spinnaker. I even set my alarm for 3:00am to secure one. Sadly it never arrived - after the tracker saying it was in customs... Toon meer
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Lees wat reviewers zeggen
A Superb Company! I am the delighted owner of several watches, 2 watch winders and a watch roll all ordered from Mainspring Boutique in the last few months. I much enjoy receiving their emails which a... Toon meer
Where to start ordered Sunday noticed issue with address, emailed them straight away. By 09.30am Monday had a reply sorting the issue. Contacted customer service to thank them and try to get an ide... Toon meer
As a collector of watches, I stumbled on this website & found some very nice watches. I bought two Nubeo timepieces, the Ventana in the green, a gorgeous watch & one that I bought in the Black Frid... Toon meer
4,4
Uitstekend
219 reviews
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Heeft 36% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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This is the second AV8 watch I have…
This is the second AV8 watch I have bought from this company both times delivered very quickly. I was very pleased with both. The overall quality was as described I do like the AV8 brand and will buy again in the future .
2 juni 2025
Fast and easy purchase
Fast and easy purchase , lovely item all as described , would definitely use again.
2 juni 2025
Poor Customer Service
I ordered a watch (not my 1st from here) and the price was dropped the next day. Rather than return the original, which hadn't even been dispatched, and order a new one, I asked if they would just adjust the price accordingly rather than me having to send one back and re-order but have been completely blanked. Does say on the website they will get back to you in a couple of days but now been a week. Watches might be great but the customer service definitely is not.
29 mei 2025
Antwoord van mainspringboutique.com
Thank you for your feedback, and we're truly sorry for the delay in getting back to you.
We completely understand your frustration, especially as a returning customer, and we do apologise for the lack of timely communication. We’ve now processed a refund for the price difference back to your original payment method.
Please note that our prices can fluctuate due to promotions but we always try to do right by our customers where we can, as in your case.
We’re sorry again for the experience and appreciate your continued support. If there’s anything else we can do, please don’t hesitate to get in touch.
Great watch great price great service!
28 mei 2025
Great value cheapest I found by far for…
Great value cheapest I found by far for this Watch. Quick and tracked delivery. Highly recommended.
27 mei 2025
The winder was delivered without a US…
The winder was delivered without a US plug and I have put batteries in and it still doesn't work. Please replace so I'm not out over 100 dollars!!
Joe Schultz
2245953301
30 april 2025
Antwoord van mainspringboutique.com
We're very sorry to hear about the initial issue with your winder and truly understand your frustration.
As mentioned in our recent email correspondence, we’ve since resolved the matter and taken steps to ensure you're not out of pocket. We always aim to provide a smooth experience and regret that this one fell short.
Thank you for bringing it to our attention, and please don’t hesitate to get in touch if there's anything further we can do for you.
Great watch!! ❤️
Great watch at a great price.
It's a substantial watch but wears very well and looks even better than the photos. Super fast delivery and excellent communication....very happy customer 😀
24 april 2025
Très belles mécaniques
Belles montres de bonne facture et le prix défiant toute concurrence.
Site a recommander fortement.
24 april 2025
Crap
I have bought 3 watches from this company and had issues with 2 of them . One arrived not working required a battery. You would think it would be checked prior to shipping. The second was an automatic. The watch wouldn't start up then suddenly started working . It began to loose time and gains time. Contacting customer services is useless as they only reply sometimes. Cheap Chinese junk that has no quality checks before shipping and that takes 15 days.Avoid . Was offered 10% after spending nearly £450
18 april 2025
Review zonder uitnodiging
Bought a gift for my husband from here…
Bought a gift for my husband from here and was a little aprehensive as it was an expensive gift and first time I have used this company. However, I needn't have worried, the watch arrived in great time and was well packaged too. It is exactly as described and is excellent value for money. I would definitely use this company again.
25 maart 2025
I have been useing them for a few years…
I have been useing them for a few years which tells you how I feel about their watches and prices. Their service is second to none as they always keep one up to date on deliveries etc.
25 maart 2025
Amazing as always
Amazing. The site looks amazing with lots of special watches and creative new companies. The fastest shipping I've ever had. Where I see the collaboration with the shop company.. it's a safe purchase. And my new Nubeo is amazing.Thank you
25 maart 2025
Great service!
I had a problem with my new Nubeo watch. Mainspring picked up my issue within 24 hours and offered a tested replacement straight away. They also offered a refund, but I love the watch and the replacement has been faultless! Thank you
10 april 2025
Review zonder uitnodiging
Great products at competitive prices…
Great products at competitive prices delivered speedily!
25 maart 2025
Awesome customer service
Had a tiny issue regarding delivery
But customer service was excellent
Solved within a day!
Lovely watch at a lovely price!
Will not hesitate to recommend
31 maart 2025
Review zonder uitnodiging
Excellent service and communication…
Excellent service and communication from start to finish and the item is fantastic thank u
25 maart 2025
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