Easy to order., arrived on time and well packaged and ice cold . The produce is still fresh not frozen . The quality of the meat is exceptional, well above the weights as advertised no little us... Toon meer
Bedrijf heeft geantwoord
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I have shopped with Meatsupermarket.com for a number of years now. Today I purchased the XL Fresh British/Irish Whole Sirloin Joint 4-5kg which I will cut into steaks and freeze for over the winter. I... Toon meer
Bedrijf heeft geantwoord
Meat delivery on time well packaged and cold and all meat good quality will be use again. First time using meat supermarketand very good, came from using muscle foods but such bad service poor deliver... Toon meer
Bedrijf heeft geantwoord
Shipped on Monday for delivery Wednesday, not good, should be next day delivery. The Sirloin steak was absolutely full of gristle I had to use my steak knife like a saw and there was little flavour. T... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Developed by a family of butchers with over 30 years of experience, Meatsupermarket.com was created with the customer in mind. As one of the UK’s leading meat wholesalers, we are able to cut out the middleman to provide you with quality fresh produce, delivered directly to your door all whilst saving you considerable amounts of money. Family values are at the heart of what we do. After years of working in the food industry, we soon realised that what is important to our customers, is important to us too.
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Geschreven door het bedrijf
- Spin the wheel: www.meatsupermarket.com
Contactgegevens
Unit 1-4, Gwindra Industrial Estate, PL27 6LE, St Stephen, Verenigd Koninkrijk
- info@meatsupermarket.com
- meatsupermarket.com
4,2
Goed
7K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lovely meat delivered on date that was…
Lovely meat delivered on date that was selected and am really happy thanks
6 augustus 2026
Antwoord van meatsupermarket.com
Thank you for the 5 stars! We’re so pleased you enjoyed your order and hope you’ll be back again soon for another great selection of meat.
Kind regards,
Meatsupermarket Team
Very poorly packaged
Very poorly packaged, pack of chicken not sealed, so leaked and box was wet, was not sure if safe to eat.
6 augustus 2026
Antwoord van meatsupermarket.com
Thank you for your review. We're sorry to hear the chicken wasn't sealed and had leaked in transit. This isn't the standard we aim for. If you contact us at info@meatsupermarket.com with your order number, we'll be happy to look into this and put things right. Kindest regards, Meatsupermarket Team
Meat delivered when promised
Meat delivered when promised. I would certainly order again. Meat lovely and reasonably priced
3 augustus 2026
Antwoord van meatsupermarket.com
We really appreciate you taking the time to leave us a 5-star review!
We’re delighted you were happy with the quality and service and look forward to serving you again.
Kind regards,
Meatsupermarket Team
Update relating to order #70154471
Final update: Based on my experience, I strongly recommend thinking carefully before ordering from M&W Meats Limited, trading as Meatsupermarket.com.
I complained on the delivery date. After preparing limited samples, the burgers had an artificial taste and texture, the steak was exceptionally tough, and the chicken had an abnormal tang that caused genuine concern about its freshness. This was a quality and potential food-safety complaint—not simply a matter of personal taste.
Despite acknowledging my same-day complaint, the company refused my £101.98 refund and repeatedly requested photographs and batch details, although photographs cannot establish abnormal taste, smell, texture or tenderness. The remaining meat was frozen immediately and remains available for collection and inspection at their expense, yet no collection or refund has been arranged.
I have now exhausted their complaints process and am escalating the transaction to my card provider through chargeback and requesting consideration under Section 75 where applicable. Their handling of a genuine quality complaint has been dismissive and completely unacceptable. I will never buy from them again.
11 augustus 2026
Review zonder uitnodiging
Antwoord van meatsupermarket.com
Thank you for sharing your feedback. We are sorry to hear that you were unhappy with your order.
Unfortunately, as this review has been left without any order details, we are unable to identify the order or investigate the concerns raised further. If your bank contacts us regarding the matter, we will of course liaise with them directly and provide any information required as part of their investigation.
Kindest regards,
Meatsupermarket Team
Meat badly packaged
Meat badly packaged. Packaged of chicken looked like it had been thrown in the bottom. Bag was split chicken and chicken juices all over everything. When I got home flies were everywhere. Never had this from my usual online butchers, who were closed for a refurb. Glad they are now back open.
5 augustus 2026
Antwoord van meatsupermarket.com
Thank you for your review. We're sorry to hear the chicken packaging had split and that this caused such a mess. This is certainly not how we expect our orders to arrive. Please contact us at info@meatsupermarket.com with your order number and photos if you still have them, and we'll be happy to look into this for you. Kindest regards, Meatsupermarket Team
well packed,,fast deivery,,taste …
well packed,,fast deivery,,taste superb,many thanks,.
5 augustus 2026
Antwoord van meatsupermarket.com
Thank you so much for your fantastic 5-star review!
We’re delighted to hear you were happy with your order and really appreciate you taking the time to leave us your feedback.
Thank you for shopping with us.
Kind regards,
Meatsupermarket Team
Antwoord van meatsupermarket.com
Thank you for the 5-star review!
It’s great to hear you enjoyed your order.
We really appreciate your support and hope to see you ordering with us again soon.
Kind regards,
Meatsupermarket Team
Antwoord van meatsupermarket.com
Thank you for your review. We're sorry the presentation of your order wasn't up to our usual standard. If you contact us at info@meatsupermarket.com with your order number, we'd be happy to look into this. Kind regards, Meatsupermarket Team
Arrived when they said it would be
Arrived when they said it would be
Sirloin joint I got 18 6 oz steak but would of only got 15 8oz
Steak was very tasty and easy to cut
Not a lot of fat very lean
Will try ribeye nex
5 augustus 2026
Antwoord van meatsupermarket.com
Thank you so much for your 5-star review and continued support!
Thank you for shopping with us.
Kind regards,
Meatsupermarket Team
Antwoord van meatsupermarket.com
Thank you so much for your kind words and 5-star review!
We’re delighted you were happy with your order and really appreciate your support.
Kind regards,
Meatsupermarket Team
Our previous meat supplier ceased…
Our previous meat supplier ceased trading a while back and we’ve been looking for a replacement service since.
The ordering process was simple and straightforward. The meat was very well priced.
The delivery was when they said it would be and was protected in a cooler bag with reusable freeze bags - to protect the meat.
Last night we had the Sirloin steaks we ordered and they were wonderful. The 5Kg of chicken breasts provided 20 good sized breasts.
The minced beef will be used in a family favourite - beef risotto later in the week.
All in all very impressed with the service, the quality and the value.
5 augustus 2026
Antwoord van meatsupermarket.com
Thank you for the 5 stars!
We’re so pleased you enjoyed your order and hope you’ll be back again soon for another great selection of meat.
Thank you for shopping with us.
Kind regards,
Meatsupermarket Team
Great food but missing items
The food as a whole is very good and the amount i got for the price is very good but I'm missing a few steaks that should of been in the delivery.
3 augustus 2026
Antwoord van meatsupermarket.com
Hi Seb, Thank you for the kind comments on the food and value. We're sorry some steaks were missing from your delivery. Please contact us at info@meatsupermarket.com with your order number and we'll look into this and put it right. Kind regards, Meatsupermarket Team
Well packaged and meat was delicious.
3 augustus 2026
Antwoord van meatsupermarket.com
Thank you so much for your 5-star review and continued support!
We’re thrilled you were pleased with your order and hope to keep providing you with great-quality meat and service in the future.
Kind regards,
Meatsupermarket Team
Your Rib eye steaks were tuff
Your Rib eye steaks were tuff, the main joint was full of blood sloppy and difficult to cut, cooked in my normal way the meat seemed harder to cook, tuff and chewy 40% binned. From now on I'll stick with Aldi and Sainsbury, placed fair size order now I'm stuck with best part of 2 kilo of rough and tuff Ribeye steak....
31 juli 2026
Antwoord van meatsupermarket.com
Hi Colin, Thank you for your review. We're sorry to hear the ribeye steaks were tough and didn't cook as you'd expected. This certainly isn't the standard we aim to provide. Please contact us at info@meatsupermarket.com with your order number and, if possible, a few photos, and we'll be happy to look into this with our supplier. Kindest regards, Meatsupermarket Team
Antwoord van meatsupermarket.com
What a fantastic review , thank you! We’re so pleased you enjoyed your order and appreciate you choosing Meatsupermarket. We hope your next order is just as good!
Kind regards,
Meatsupermarket Team
Great service and the meat is great…
Great service and the meat is great quality. Delivered safely and in a secure box.
3 augustus 2026
Antwoord van meatsupermarket.com
Thank you for your 5-star rating!
We’re delighted to know you were happy with your order. We really appreciate you taking the time to share your experience with others.
Kind regards,
Meatsupermarket Team
GOOD VALUE AND QUALITY PRODUCTS FAST…
GOOD VALUE AND QUALITY PRODUCTS FAST DELIVERY MEAT ARRIVED IN EXCELLENT COOL CONDITION GOOD COMMUNICATION.
30 juli 2026
Antwoord van meatsupermarket.com
Thanks for leaving us such a great 5-star review!
We’re delighted you were happy with your order and the service you received. We really appreciate your custom.
Thank you for shopping with us,
Kind regards,
Meatsupermarket Team
Beautiful quality steak at beautiful prices
We ordered a fresh whole uncut joint of sirloin steak. It was sent out overnight and delivered the following day. The box was very well insulated and the sealed joint was nicely chilled. We managed to cut 14 generously sized steaks and 8 small sized ones for our little furry friend. You know sharing is caring. Most we bagged up in sealing freezer bags and put them in the freezer ready for a regular steak night. Of course we had to have some steak on the delivery day and I can honestly say the quality of the meat was fantastic and the steaks were tender and flavourful. I'm already looking forward to the next one. You can do the math, all them steaks for the price is great value for money and works out far cheaper than your normal supermarket.
3 augustus 2026
Antwoord van meatsupermarket.com
Thank you for the brilliant 5-star feedback!
We’re so pleased you enjoyed your order. Our team works hard to provide great-quality meat and service, so it’s lovely to hear.
Thank you for shopping with us and we hope to serve you again soon,
Kind regards,
Meatsupermarket Team
Great product & delivered on time.
3 augustus 2026
Antwoord van meatsupermarket.com
Thank you very much for the 5 stars!
It’s always fantastic to hear such positive feedback from our customers. We really appreciate your support and look forward to your next order.
Kind regards,
Meatsupermarket Team
Antwoord van meatsupermarket.com
Thanks for leaving us a 5-star review!
We’re delighted you were happy with your order.
We really appreciate your custom.
Kind regards,
Meatsupermarket Team
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