Easy to order., arrived on time and well packaged and ice cold . The produce is still fresh not frozen . The quality of the meat is exceptional, well above the weights as advertised no little us... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Meat delivery on time well packaged and cold and all meat good quality will be use again. First time using meat supermarketand very good, came from using muscle foods but such bad service poor deliver... Toon meer
Bedrijf heeft geantwoord
I have shopped with Meatsupermarket.com for a number of years now. Today I purchased the XL Fresh British/Irish Whole Sirloin Joint 4-5kg which I will cut into steaks and freeze for over the winter. I... Toon meer
Bedrijf heeft geantwoord
Shipped on Monday for delivery Wednesday, not good, should be next day delivery. The Sirloin steak was absolutely full of gristle I had to use my steak knife like a saw and there was little flavour. T... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Developed by a family of butchers with over 30 years of experience, Meatsupermarket.com was created with the customer in mind. As one of the UK’s leading meat wholesalers, we are able to cut out the middleman to provide you with quality fresh produce, delivered directly to your door all whilst saving you considerable amounts of money. Family values are at the heart of what we do. After years of working in the food industry, we soon realised that what is important to our customers, is important to us too.
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Geschreven door het bedrijf
- Spin the wheel: www.meatsupermarket.com
Contactgegevens
Unit 1-4, Gwindra Industrial Estate, PL27 6LE, St Stephen, Verenigd Koninkrijk
- info@meatsupermarket.com
- meatsupermarket.com
4,2
Goed
7K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
First order very pleased
26 augustus 2026
Antwoord van meatsupermarket.com
Hi David,
Thank you for your review — we're delighted to hear that your first order left you very pleased. We hope to welcome you back again soon.
Kind regards,
Meatsupermarket Team
Received a poor cut of fillet but have…
Received a poor cut of fillet but have resolved the issue after hi lighting the issue
26 augustus 2026
Antwoord van meatsupermarket.com
Hi Colin,
Sorry to hear the fillet wasn't quite the cut you expected. Glad you raised it with us and that we were able to sort it out for you. Thanks for taking the time to leave your feedback — we hope to see you again soon.
Kindest regards,
Meatsupermarket Team
Quality products great pricea aswell.
26 augustus 2026
Antwoord van meatsupermarket.com
Thank you for the 5 stars! We're so pleased you enjoyed the quality and found us great value. We hope to see you again soon. Kind regards, Meatsupermarket Team
Antwoord van meatsupermarket.com
Hi Melvin,
Thank you for your kind review. We're glad the quality hit the mark and that we could help with your query quickly.
We hope to welcome you back again soon.
Kind regards,
Meatsupermarket Team
Delivery was quick and it’s all came…
Delivery was quick and it’s all came fresh / quick.
Chicken was good,
Steaks were ok
‘Lean’ Burger Mince was not very lean and lots of fat.
Overall OK.
Will try other online butcher delivery before returning.
24 augustus 2026
Antwoord van meatsupermarket.com
Hi Tom,
Thanks for the honest feedback. Glad delivery was quick and the chicken hit the mark. Lean mince can vary a bit batch to batch on the trim — useful to know this one felt heavy on fat. Steaks noted too. Whenever you fancy another order, we'll be here.
Kindest regards,
Meatsupermarket Team
I ordered expecting delivery this…
I ordered expecting delivery this weekend but was weak after. They cancelled quickly with no issues.
1 september 2026
Review zonder uitnodiging
Antwoord van meatsupermarket.com
Hi Daniel,
Thank you for taking the time to leave us a 5-star review. We're glad we could cancel your order quickly and with no issues when things didn't work out. We hope you'll give us another go when you're ready.
Kind regards,
Meatsupermarket Team
Really great quality products
Really great quality products. Very happy with my order.
21 augustus 2026
Antwoord van meatsupermarket.com
Hi Jim,
Thank you for the lovely 5-star review. Really glad you're happy with the quality and your order. Hope to see you again soon.
Kind regards,
Meatsupermarket Team
Antwoord van meatsupermarket.com
Hi R Hollands,
Thank you for the lovely 5-star review. Really glad you found the value and service spot on. Hope to see you again soon.
Kind regards,
Meatsupermarket Team
A beautiful whole fillet
A beautiful whole fillet. I made eight perfect fillet steaks out of it and four lots of strips for beef stroganoff. I highly recommend Meat Supermarket for any meat requirement. They are very good. The packaging is perfect. Thank you very much. The delivery was absolutely on time. The service was impeccable. I always buy from them at Christmas, Their joints of beef are superb.
26 augustus 2026
Antwoord van meatsupermarket.com
Hi Sue, thank you for such a lovely review. We're delighted the whole fillet gave you eight perfect steaks and plenty of strips for stroganoff, and that the packaging and delivery were spot on. It's always a pleasure to hear from a returning Christmas customer, and we hope to see you again soon. Kind regards, Meatsupermarket Team
Antwoord van meatsupermarket.com
Hi Rob, thank you for taking the time to feed this back. Sourcing and certification details can vary between suppliers, so we appreciate you flagging that it wasn't clear enough to you at the point of ordering - we've passed your comment to our buying team so the product information is as transparent as possible for everyone. Kindest regards, Meatsupermarket Team
Antwoord van meatsupermarket.com
Hi Kev.
Thank you for taking the time to leave us a 5-star review. We're delighted you enjoyed the meat and the service.
We hope to serve you again soon.
Kind regards,
Meatsupermarket Team
The chicken fillets and bacon was great…
The chicken fillets and bacon was great value and quality.
However I thought the cubed steak was pricey for a small 400g at £11.99.
Also on the delivery box it was stated to leave it in a safe place, which I didn't request due to living on a main road, so no safe place was to be had, but luckily enough the delivery man knocked and put it on a chair by my door (as i have a bad back) which was great.
25 augustus 2026
Antwoord van meatsupermarket.com
Hi there,
Thank you for the 4-star review. We're delighted the chicken fillets and bacon were great value and quality, and that the driver knocked and left it somewhere easy for you.
Thanks for the feedback on the cubed steak as well. We hope to see you again soon.
Kind regards,
Meatsupermarket Team
Loyal customer
I have used this company since lockdown and always had very good meat , I have a little Maltese and she is the love of my life along with my husband , I also have 4 grown up children ❤️ and I would only feed them the best . Would you believe my little Maltese only eats the best steak Raw fillet . I have had a hiccup this time with my delivery , he has not been able to find us 😒 it is very rural and I suspect he is a new driver who has lost his way .
I am looking forward to my next delivery this coming week so I will write another review then , meanwhile I can only say Meat Supermarket are a fair company and the meat has been very good 👍 thankyou .
21 augustus 2026
Antwoord van meatsupermarket.com
Hi Mike,
Thank you so much for your lovely review and for sticking with us since lockdown. We're sorry the driver struggled to find you this time — rural addresses can trip up a new driver — and we're glad the meat has been treating your family (and that lucky little Maltese) so well. Looking forward to your next delivery next week.
Kind regards,
Meatsupermarket Team
Antwoord van meatsupermarket.com
Hi Graham,
Thank you for your 5-star review, it is much appreciated. We're delighted you found the product great value and hope to welcome you back again soon.
Kind regards,
Meatsupermarket Team
My Rib Eye arrived on time and was of…
My Rib Eye arrived on time and was of high quality plus it was still cold to touch, the gel packs work great.
28 augustus 2026
Review zonder uitnodiging
Antwoord van meatsupermarket.com
Hi Nick.
Thank you for the 5-star review, we really appreciate it. Glad the rib eye arrived on time, still properly chilled, and hit the mark. Hope to serve you again soon.
Kind regards,
Meatsupermarket Team
Total waste of £80, will never use again
The delivery was made at 10pm at night to the wrong address. We were in bed, so we missed the notification and would not have been able to find the parcel anyway. Our neighbour kindly dropped the parcel round late morning, after it had been in the sun. We had no choice but to throw the whole lot away. I then tried to contact support. The contact form did not work - I must have (correctly) filled out the CAPTCHA 20 times. Very frustrating. So I dug up some actual email adresses from the internet and emailed them. Two days later, still no reply. I have wasted £80 and will now buy locally instead. Do not use this company - their delivery and customer support services simply do not work.
Update / reply to MeatSupermarket's reply: I DID email you on that address directly after giving up on the broken contact form (as I said above).
At the time of writing the above, I had waited two days with no reply. I note I did finally get a reply, but only after I posted this review - noteably, not after sending an email to the above address.
Ongoing / followup: MeatSupermarket have now offered to reimburse. Let's see how that goes.
25 augustus 2026
Review zonder uitnodiging
Antwoord van meatsupermarket.com
Dear Davedub, we're very sorry for the late delivery to the wrong address, the condition of your order on arrival, and the trouble you had contacting us. Please email us at info@meatsupermarket.com with your order number so we can look into this and put things right. Kindest regards, Meatsupermarket Team
Excellent steak and great value
The gaucho whole ribeye we ordered was excellent. Really well marbled and an very tender. Amazing value, great service and I will defiantly be using them again
18 augustus 2026
Antwoord van meatsupermarket.com
Thank you for the 5 stars! We're so pleased you enjoyed the gaucho whole ribeye and hope to see you again soon. Kind regards, Meatsupermarket Team
Not 4 me sorry quality of meat just sub…
Not 4 me sorry quality of meat just sub par, lots of quantity over quality.....just not great ....Im fed up with a race to the bottom....need to eat less and just get quality
15 mei 2026
Antwoord van meatsupermarket.com
Hi Fiona, thank you for your feedback and we're sorry the quality of the meat didn't meet your expectations on this occasion. Please email us at info@meatsupermarket.com with your order number so we can look into this for you. Kindest regards, Meatsupermarket Team
New to this!
Ordered for Tuesday. Not tried yet all arrived on time just disappointed that everything had defrosted. Ive still put in the freezer so hope it will be ok!🙃
21 augustus 2026
Antwoord van meatsupermarket.com
Hi Claire, thank you for your feedback and we're sorry to hear the items had defrosted on arrival. Please email us at info@meatsupermarket.com with your order number so we can look into this for you. Kindest regards, Meatsupermarket Team
Meatsupermarket
Arrived as expected. still ice blocks in box still nice and cold. the box was in exelent condition not a mark on it in perfect condition,
Meat is fabulous will definitely be ordering more.beats our local supermarket prices
21 augustus 2026
Antwoord van meatsupermarket.com
Thank you for the 5-star review! We're so pleased the box arrived in perfect condition with the ice packs still frozen, and that you enjoyed the meat. We hope to see you again soon. Kind regards, Meatsupermarket Team
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