Keep away at all means. They target small businesses. Represent themselves as part of NHS. Very cunning and misleading with no information that there is no cooling off period. Basically no right to c... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The communication from Mike was excellent and the designs produced really good. We didn't know what to expect but the designers took all our input on board. When we asked for a couple of edits - only... Toon meer
Bedrijf heeft geantwoord
They were efficient at getting back to me and made the changes I wanted. Always polite and easy to discuss suggestions with. However, sometimes it took a while for the edits to be made and new versio... Toon meer
Bedrijf heeft geantwoord
A friendly and positive experience. I thoroughly enjoyed working with Abigail and Siobhan, they gave tips and advice, and listened to me in what I was trying to portray. I also found them very warm... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Medical Communication Services
Geschreven door het bedrijf
Improve your patient experience by using Medical Communication Services digital signage platforms. Designed for hospitals and medical facilities, our software enables you to effectively communicate with everyone in your hospital. We currently support over 400 healthcare providers throughout the UK including NHS Hospitals and BMI facilities.
Digital signage and interacting with patients is one of the easiest ways to convey and communicate a variety of important messages or information.
Improve your patient experience by using Medical Communication Services digital signage platforms. Designed for hospitals and medical facilities, our software enables you to effectively communicate with everyone in your hospital.
Our digital signage helps cut through the noise and improves communications in any busy environment. All content broadcast on the screens is managed in a single, easy-to-use dashboard.
We use the latest marketing strategies to ensure your business receives the maximum exposure within the facilities we serve. Our diverse range of products and our large estate of medical facilities means we can offer you a great coverage and footfall within your local communities.
Our design and production team have vast knowledge and experience within this sector and will ensure we exceed all of your expectations. Our team are fully committed to ensuring you are delighted with your feature and portraying you in the best manner to the NHS, private patients and staff using the hospitals.
Digital signage and interacting with patients is one of the easiest ways to convey and communicate a variety of important messages or information.
Improve your patient experience by using Medical Communication Services digital signage platforms. Designed for hospitals and medical facilities, our software enables you to effectively communicate with everyone in your hospital.
Our digital signage helps cut through the noise and improves communications in any busy environment. All content broadcast on the screens is managed in a single, easy-to-use dashboard.
We use the latest marketing strategies to ensure your business receives the maximum exposure within the facilities we serve. Our diverse range of products and our large estate of medical facilities means we can offer you a great coverage and footfall within your local communities.
Our design and production team have vast knowledge and experience within this sector and will ensure we exceed all of your expectations. Our team are fully committed to ensuring you are delighted with your feature and portraying you in the best manner to the NHS, private patients and staff using the hospitals.
Contactgegevens
3,3
Gemiddeld
123 reviews
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Heeft 93% van zijn negatieve reviews beantwoord
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Antwoord van Medical Communication Services
Thank you for your kind words! We're glad you had a great experience and found us easy to work with. We appreciate your support and look forward to working with you again in the future!
Great Marketing team
Great Marketing team ! Very reliable with great communication skills. Always at hand to help with a friendly manner.
Great art work and look forward to working with them again x
25 februari 2025
Antwoord van Medical Communication Services
Thank you so much for your wonderful feedback! We’re delighted to hear that you had a great experience with our marketing team and that you appreciate our communication, reliability, and artwork.
We truly enjoy working with you and look forward to collaborating again in the future!
Very professional service
Very professional service. It was a pleasure to work with the team - everyone was always very polite and everyone made me to feel to be such an important client. All promises were delivered on time. I would recommend the services to anyone.
24 februari 2025
Antwoord van Medical Communication Services
Thank you so much for your kind words and glowing review! We’re thrilled to hear that you found our service to be professional and that your experience with our team was a positive one. Making you feel valued and important is at the heart of what we do, and we’re so glad that came across in every interaction.
It’s also wonderful to know that we met your expectations by delivering on all promises and timelines. Your recommendation means the world to us, and we’re truly grateful for the opportunity to work with you.
If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We’d be honored to support you again!
A local advert that has worked.
I was contacted by Medical Communication Services to advertise in a local hospital. The staff including Abigail were great and my advert has worked with some client's coming from my investment. I would recommend them.
15 januari 2025
Review zonder uitnodiging
Antwoord van Medical Communication Services
Thank you so much for your wonderful review! We’re thrilled to hear that your local advertisement was successful and that it brought in new clients for your business. It’s always rewarding to know that our efforts are making a positive impact for our clients.We’re especially glad that Abigail and our team provided great support throughout the process. Your recommendation means the world to us, and we’re so grateful for the opportunity to work with you.
If you ever need further advertising support or have new ideas to explore, we’d be delighted to assist you again.
SCAMMERS
SCAMMERS
I have written 2 previous 1 star reviews on this company and they somehow managed to get it removed. I wrote a factual account of how they tried to mislead me into believing they were representing my local hospital who needed my services. When I contacted my local hospital they assured me they were simply an advertising company paying for space on the hospital notice board. They tried to pressure me into paying £2500 on an auto renew that was going to be virtually impossible to cancel. I will say no more because when I named the people and quoted their words of misrepresentation, my review was removed
PLEASE DO YOUR DUE DILIGENCE. This company is as unethical as they come
13 februari 2025
Review zonder uitnodiging
Antwoord van Medical Communication Services
We are sorry to hear about your experience and take your concerns very seriously. We would like to clarify that we are a legitimate advertising company that partners with various community platforms to help businesses promote their services.
We do not remove reviews, but we understand that platforms have policies regarding content and transparency. Our contracts are fully detailed, including terms around renewals and cancellations, and we encourage all clients to review them carefully before proceeding.
We are happy to discuss your concerns further to resolve this matter. Please contact us directly so we can address your experience and work towards a positive resolution.
Your feedback helps us improve, and we appreciate the opportunity to clarify any confusion.
Must advertise with Medical Communication services
Very much to the point, Understood our needs and very flexible on their terms with us.
29 januari 2025
Antwoord van Medical Communication Services
Thank you for your great feedback! We're delighted to hear that you found our service to be clear, understanding, and flexible to your needs. We appreciate your support and look forward to working with you again in the future!
Antwoord van Medical Communication Services
Thank you for your feedback! We're glad to hear that you were happy with our communication and implementation. If there's anything more we can assist you with or improve upon, please don't hesitate to let us know!
Please do NOT waste your money
Do not waste your money with this company £140 a month wasted 😡
I’ve not received one phone call or Intrest in 12months and they also tried to talk me into 24months contract.
Pushy sales call ignore them save your money rather than give it to these con artist.
Please please stay away.
9 januari 2025
Review zonder uitnodiging
Antwoord van Medical Communication Services
We're sorry to hear about your experience and appreciate you taking the time to share your feedback. We take all concerns seriously and strive to provide excellent service to all our clients. It’s disappointing to learn that we did not meet your expectations.
We would welcome the opportunity to discuss your experience further and work towards a resolution. Please feel free to reach out directly so we can better understand your concerns and see how we can make things right.
Brilliant service
Brilliant service, Michael was great and then the whole team, Georgie, Sarah and Abigail all very professional and efficient.
8 januari 2025
Antwoord van Medical Communication Services
Thank you so much for your kind words! We're delighted to hear you had such a positive experience with Michael, Georgie, Sarah, and Abigail. Our team takes pride in being professional and efficient, and it's wonderful to know we met your expectations. We're always here to help with any future projects!
Professional helpful team and wonderful Michael
Professional , Creative and extremely helpful team. I am so Grateful to Michael for his wonderful service to get me signed up. He was thorough with his explanation, honest and helpful at understanding my buisness and suggesting options. I am looking forward to having a successful business marketing.
16 december 2024
Antwoord van Medical Communication Services
Thank you for your kind and thoughtful review! We're delighted to hear you had such a positive experience with Michael and our team. Michael takes great care in understanding each client's unique needs and providing tailored solutions, so it's wonderful to see his efforts appreciated. We’re excited to support your business marketing journey and look forward to your continued success!
Seamless process
Extremely happy with the outcome! Siobhan and Abigail were great to work with. The entire process was smooth and efficient!
20 december 2024
Antwoord van Medical Communication Services
Thank you so much for your kind feedback! We're delighted to hear you had such a seamless experience working with Siobhan and Abigail. They’re both dedicated to providing excellent service, and it’s wonderful to know they made the process smooth and efficient for you. We truly appreciate your support and look forward to working with you again in the future!
Extremely professional service from…
Extremely professional service from start to finish, communication regarding the advertising was also excellent. Also very quick and efficient. The finished product is very well presented. I am extremely happy with the service provided.
17 december 2024
Antwoord van Medical Communication Services
Thank you so much for your fantastic feedback! We're delighted to hear that you found our service professional, efficient, and communicative from start to finish. It's great to know you’re happy with the final product—it means a lot to us! If there's anything else we can assist you with, please don’t hesitate to reach out.
Quick and helpful service.
17 december 2024
Antwoord van Medical Communication Services
Thank you for your review! We're so glad to hear you found our service quick and helpful. If there's anything else we can assist you with, feel free to get in touch!
A friendly and positive experience.
A friendly and positive experience.
I thoroughly enjoyed working with Abigail and Siobhan, they gave tips and advice, and listened to me in what I was trying to portray. I also found them very warm and personable.
I would definitely use this company again - so far so good, so far an excellent service.
12 december 2024
Antwoord van Medical Communication Services
Thank you for your kind review! We’re delighted to hear that you had such a friendly and positive experience working with Abigail and Siobhan. It’s wonderful to know they were able to provide helpful advice while truly listening to your vision. We’re also thrilled that you found them warm and personable—creating a great experience for our clients is always our goal. We look forward to working with you again in the future and continuing to provide excellent service!
Nothing from my advert and they trap…
Nothing from my advert and they trap you into auto renew. Very rude staff and not at all open to negotiation. Do not touch with barge pole.
10 december 2024
Review zonder uitnodiging
Antwoord van Medical Communication Services
Thank you for sharing your feedback. We’re truly sorry to hear about your experience, as it’s never our intention to leave anyone feeling dissatisfied.
We regret that your advert didn’t yield the results you were hoping for. Advertising outcomes can vary depending on a number of factors, and we’re always happy to review campaigns and offer advice to help improve results.
Regarding the auto-renewal, we strive to make our terms clear at the time of signing and in our communications. However, if this wasn’t fully explained or caused any frustration, we sincerely apologize and would be happy to discuss your concerns in more detail.
We’re also disappointed to hear that you felt our team was rude or unapproachable. Professionalism and respect are core to our values, and we will review this matter internally to ensure we’re delivering the best possible service.
Please don’t hesitate to reach out to us directly at customer-services@medicalcommunicationservices.co.uk so we can address your concerns and work toward a resolution. We value your feedback and the opportunity to make things right.
responsive, understanding and prompt reactions
Very responsive and easy to get hold of. They understood my requirements well and always reacted promptly.
6 december 2024
Antwoord van Medical Communication Services
Thank you for your wonderful feedback! We're so glad to hear that our team was responsive and understood your needs. Providing prompt and efficient service is always our priority. We truly appreciate your support and look forward to working with you again!
Medical communication services# spam…
Medical communication services# spam and name changes when caught
I want to bring attention to my experience with MCS, which I believe is operating unethically. They frequently change their name and employ rude staff. I initially thought I was dealing with a legitimate organization, as they claimed to be well-connected with various hospitals. However, upon meeting the sales forceful staff, no cooling of period and wanting me to sign a fraud and spam advertisement company. I found that the hospitals had no knowledge of them.
I requested a refund for services that were never rendered, but my request was denied. I have reported this issue to Trading Standards, the police, and my bank for fraud so please get your lawyers ready.
Additionally, I received an email stating that my work was complete, despite never sending any designs to them. They also refused my request for a Zoom call to discuss this further.
I urge anyone considering their services to be cautious and to share any similar experiences.
Liars and spam and fraudulent, if you valued your customer you don’t run after everything is signed.
Spam fraudulent company , my lawyers are excited
17 oktober 2024
Review zonder uitnodiging
Antwoord van Medical Communication Services
We are genuinely sorry to hear about your concerns and the negative experience you have described. Please know that we take all feedback very seriously and are committed to addressing any misunderstandings or issues promptly.
We strive to maintain ethical and transparent practices and regret that you feel we did not meet your expectations. If there has been any miscommunication or misunderstanding, we’d like the opportunity to review your case in detail. Please contact our customer service team directly so we can work towards a resolution.
Your feedback is important, and we are fully committed to ensuring that any issues are resolved fairly. Thank you for bringing this to our attention.
DO NOT SIGN THEIR CONTRACT!
DO NOT SIGN THEIR CONTRACT!
One star is too good for this company. I was pressured in 2023 by a persistent sales team to place an advert for domiciliary carers in our local private clinic. I clearly said I only wanted a one year contract. I was pressured to sign it and didn't spot that it is an auto-renewing contract. I have just been told I have to pay another £1500+ for another year. I had NO APPLICANTS WHATSOEVER in the first year. Why would I want to renew? Small print says I have to give 6 months notice in writing and post recorded delivery to cancel. I was not given any warning notice of the renewal. I was not offered a choice of a one off contract despite making it clear to the sales team that this was all I wanted. I was not sent terms of contract to read before being pressured to sign. The contract says 'no notice to the company shall be binding unless sent in writing .... as set out overleaf.' There was nothing 'overleaf'. I tried to negotiate with this company to cancel now but they refused. They are clearly scammers preying on employers who are desperate for carers to meet ever-growing needs of vulnerable people. Avoid them like the plague.
4 december 2024
Review zonder uitnodiging
Antwoord van Medical Communication Services
We're sorry to hear about your negative experience and truly regret that you feel this way. We strive to ensure transparency and fairness in all our dealings, and we take concerns like yours seriously.
While our contracts do include an auto-renewal clause, we aim to make all terms, including cancellation policies, as clear as possible during the sign-up process. We're disappointed to hear this wasn’t your experience and would like to review your case further to better understand and address your concerns.
Please reach out to our customer service team directly so we can work toward a resolution. Your feedback is valuable in helping us improve, and we genuinely want to resolve this matter. Thank you for bringing it to our attention.
Very happy with all processe
22 november 2024
Antwoord van Medical Communication Services
Thank you for your feedback! We’re delighted to hear that you’re very happy with all aspects of the process. Your satisfaction means a lot to us, and we’re always here to help if you need anything in the future!
Excellent customer service with quick…
Excellent customer service with quick turn around. Very helpful and supportive staff.
29 november 2024
Antwoord van Medical Communication Services
Thank you so much for your wonderful feedback! We’re thrilled to hear you had a great experience with our customer service and that our team was helpful and supportive. Providing a quick and seamless experience is always our goal. If there’s anything else we can assist with, don’t hesitate to reach out!
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