Keep away at all means. They target small businesses. Represent themselves as part of NHS. Very cunning and misleading with no information that there is no cooling off period. Basically no right to c... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The communication from Mike was excellent and the designs produced really good. We didn't know what to expect but the designers took all our input on board. When we asked for a couple of edits - only... Toon meer
Bedrijf heeft geantwoord
They were efficient at getting back to me and made the changes I wanted. Always polite and easy to discuss suggestions with. However, sometimes it took a while for the edits to be made and new versio... Toon meer
Bedrijf heeft geantwoord
A friendly and positive experience. I thoroughly enjoyed working with Abigail and Siobhan, they gave tips and advice, and listened to me in what I was trying to portray. I also found them very warm... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Medical Communication Services
Geschreven door het bedrijf
Improve your patient experience by using Medical Communication Services digital signage platforms. Designed for hospitals and medical facilities, our software enables you to effectively communicate with everyone in your hospital. We currently support over 400 healthcare providers throughout the UK including NHS Hospitals and BMI facilities.
Digital signage and interacting with patients is one of the easiest ways to convey and communicate a variety of important messages or information.
Improve your patient experience by using Medical Communication Services digital signage platforms. Designed for hospitals and medical facilities, our software enables you to effectively communicate with everyone in your hospital.
Our digital signage helps cut through the noise and improves communications in any busy environment. All content broadcast on the screens is managed in a single, easy-to-use dashboard.
We use the latest marketing strategies to ensure your business receives the maximum exposure within the facilities we serve. Our diverse range of products and our large estate of medical facilities means we can offer you a great coverage and footfall within your local communities.
Our design and production team have vast knowledge and experience within this sector and will ensure we exceed all of your expectations. Our team are fully committed to ensuring you are delighted with your feature and portraying you in the best manner to the NHS, private patients and staff using the hospitals.
Digital signage and interacting with patients is one of the easiest ways to convey and communicate a variety of important messages or information.
Improve your patient experience by using Medical Communication Services digital signage platforms. Designed for hospitals and medical facilities, our software enables you to effectively communicate with everyone in your hospital.
Our digital signage helps cut through the noise and improves communications in any busy environment. All content broadcast on the screens is managed in a single, easy-to-use dashboard.
We use the latest marketing strategies to ensure your business receives the maximum exposure within the facilities we serve. Our diverse range of products and our large estate of medical facilities means we can offer you a great coverage and footfall within your local communities.
Our design and production team have vast knowledge and experience within this sector and will ensure we exceed all of your expectations. Our team are fully committed to ensuring you are delighted with your feature and portraying you in the best manner to the NHS, private patients and staff using the hospitals.
Contactgegevens
3,3
Gemiddeld
123 reviews
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Heeft 93% van zijn negatieve reviews beantwoord
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It has been great working with the…
It has been great working with the team. Amazing service and great work!
29 augustus 2024
Antwoord van Medical Communication Services
Thank you so much for your kind words! We’re very pleased to hear that you’ve had a great experience working with our team. It was a pleasure collaborating with you, and we look forward to continuing to provide amazing service and great work!
I highly recommend Medical Communication services
I highly recommend Medical Communication Services. They are a professional and reliable company. They designed my flyer and business card exactly to my specifications and made changes until I was completely satisfied.
30 augustus 2024
Antwoord van Medical Communication Services
Thank you so much for your glowing review! We’re thrilled to hear that you were satisfied with our services and that the flyer and business card met your exact specifications. Your recommendation means a lot to us, and we’re grateful for your trust in our professionalism and reliability. If you need anything else in the future, we’re here to help!
Hospital Advertising Services
Speedy collation of the collateral I provided, minimal amendments. Great communication.
21 augustus 2024
Antwoord van Medical Communication Services
Thank you for your feedback! We're glad to hear that you appreciated the speedy collation of your collateral and the minimal amendments required. Effective communication is something we prioritize, and it's great to know that it made a difference in your experience. If you need anything else, we're here to assist!
They listened and were great with my…
They listened and were great with my feedback and the product in the end was fantastic!
9 augustus 2024
Antwoord van Medical Communication Services
Thank you for your kind words! We're so pleased to hear that you felt heard throughout the process and that you’re happy with the final product. It was a pleasure working with you, and we're glad we could meet your expectations.
Antwoord van Medical Communication Services
Thank you for your feedback! We're thrilled to hear that you were satisfied with our professional service.
The affordability
The affordability, the ease in which the whole advert was put together with little effort from my part.
Professionality throughout the whole process.
18 juli 2024
Antwoord van Medical Communication Services
Thank you so much for your wonderful 5-star review! We are thrilled to hear that you found our service affordable and easy to use. It's great to know that our professional approach made the entire process smooth and effortless for you.
Your kind words motivate us to continue delivering top-notch service to all our customers. If you need any further assistance or have any questions in the future, please don't hesitate to reach out.
Thanks again for your support!
The advice we received and the…
The advice we received and the questionnaire to complete enabled the artwork team to produce a good advert.
16 juli 2024
Antwoord van Medical Communication Services
We appreciate your feedback! It's great to know that our guidance and the questionnaire helped the artwork team craft an effective advert. We're glad we could contribute to the success of your project.
AVOID. Scamming bully boy tactics
This company cold called, sold themselves as a very lucrative advertising platform. Had me on a teams meeting - sent through the contract, went through a few points and got me to sign while on the teams meeting. After 5 months of zero leads. ZERO. The contract is disgusting in every way. The people at the firm - like talking to a robots. Please AVOID at all costs.
They say in their reply that they can help.. to make them look good, but they don’t offer anything to resolve. Nothing changes - you are stuck to a contract you were bullied into that achieves no leads.
22 juni 2024
Review zonder uitnodiging
Antwoord van Medical Communication Services
We are truly sorry to hear about your experience with our company and take all feedback very seriously. Our goal is to provide effective advertising solutions and exceptional customer service, and it is sad to hear that we did not meet your expectations.
We strive to provide transparent and thorough information about our services and contracts. Whilst we all recognise marketing is subjective and difficult to quantify we work hard alongside our advertisers to get them the best possible return. If you feel the response has been poor then we would love – free of charge – to help you improve this.
We would like to make things right. Please reach out to our customer service team at customer-services@medicalcommunicationservices.co.uk so we can discuss your concerns in detail and find a satisfactory resolution. We value your feedback and are committed to improving our services and client relations.
Antwoord van Medical Communication Services
Thank you so much for your kind words! We're thrilled to hear that you found our communication and assistance helpful. It's wonderful to know that you're pleased with the advert we created. Your satisfaction is our top priority, and we look forward to working with you again in the future!
No substantial Evidence to Confirm Display of Advert
We have just gotten on your service and can not ascertain if our ads are being aired.
25 juni 2024
Antwoord van Medical Communication Services
Thank you for bringing this to our attention. We're sorry to hear about your concerns. To ensure your ads are being displayed, our support team is available to assist you in verifying the status of your ads and resolving any issues. Please contact us directly so we can provide the necessary assistance and ensure your satisfaction with our service.
If i had a minus star i would give this…
If i had a minus star i would give this company. It is a scam. I have been with them for over 6 months and not even one enquiry from their Advert in Beckenham Sloan Hospital in London.
Please avoid by all means. You will only find out when you have signed in the contract. Flyers and leaflets are much cheaper and effective.
26 juni 2024
Review zonder uitnodiging
Antwoord van Medical Communication Services
We're sorry to hear that your marketing efforts have not been successful so far. We would be happy to arrange for one of our marketing team members to call you and discuss updating your artwork at no cost, including a trackable offer. Please provide us with your details or get in touch with us. Our goal is to help all our clients achieve the best possible results for their business.
wouldn't recommend
Not yet got my ad displayed but not a positive experience from now. I'll update if I get an increase in leads
very convincing sale initially, advised I would be the only business of my type advertised etc etc showed incredible videos and advised id have support creating content on sale and someone coming to the premises to support with this
nobody has attended to get any photos or content, this was requested from myself
I sent over 30 photos and some mini videos.
the artwork created looked nothing better than clip art a child in the 90s would have created and absolutely nothing like what was sold to me.
If I had the time to create the artwork myself I would - inflict I probably could have with the amount of toing and froing I've had to do as a result of the incredibly poor 'artwork'. I even sent them my current business cards and they managed to make totally inappropriate weird changes like inserting YouTube logos ?! photos I have sent look stuck on.
Then they began to get irritable with me for not approving the add in a set time. Im still not happy with the work they have created, but at this point I am willing to just cut my losses as I dont want to work with people that cannot follow instructions.
On top of this, I was advised how easy it would be to change the artwork regularly.. for offers or holidays etc. safe to say I will not be.... if I do ill be creating it myself. its also difficult to do, you have to provide written request in a letter....
I am already looking forward to the end of my contract so I really couldn't recommend this campaign.
1 juni 2024
Review zonder uitnodiging
Antwoord van Medical Communication Services
Thank you for sharing your detailed feedback. We sincerely apologize for the negative experience you've had with our services.
We have tried to contact you directly to address these issues, but have not yet been able to resolve the matter to your satisfaction. We understand your frustration regarding the lack of support in creating content and the quality of the artwork provided. This does not reflect the standard of service we strive to deliver.
Regarding the promises made during the sale, we regret that the support and content creation were not executed as expected. We are reviewing our procedures to ensure that such discrepancies do not occur in the future. Additionally, we are looking into the specific concerns about the artwork and the inappropriate changes made to your business cards.
We also acknowledge the difficulty you've faced in making changes to the artwork and apologize for any inconvenience caused by the current process. We are committed to making this process more user-friendly.
We appreciate your patience and are committed to resolving these issues. Please contact our customer service team directly at customer-services@medicalcommunicationservices.co.uk so we can address your concerns more effectively.
Thank you for your understanding and for giving us the opportunity to improve.
Happy with the outcome
Communication was good, they understood what I was going for and make changes in a timely manner. It was hassle free and everything was wrapped up and finished quickly. I'm really happy with the final product.
14 juni 2024
Antwoord van Medical Communication Services
Thank you for your wonderful review! We're delighted to hear that you found our communication effective and our process hassle-free. It's great to know we understood your vision and made timely changes to ensure your satisfaction. We're thrilled that you're happy with the final product and look forward to working with you again!
Working with MCS to create our video…
Working with MCS to create our video content was an excellent experience. From beginning to end, their professionalism and efficiency stood out, making the entire process incredibly smooth.
A special mention to Abigail, who was very receptive to all our feedback. She ensured that all our requirements were met and that the project was completed on time.
I highly recommend them and look forward to future collaborations. Thank you, MCS, for delivering exceptional results!
13 juni 2024
Review zonder uitnodiging
Antwoord van Medical Communication Services
Thank you so much for your fantastic review! We're thrilled to hear that you had an excellent experience working with MCS on your video content. Your kind words about our professionalism and efficiency mean a lot to us.
A special thank you for highlighting Abigail's dedication and responsiveness. We're glad she could meet all your requirements and deliver the project on time.
We truly appreciate your recommendation and look forward to collaborating with you again in the future. Thank you for choosing MCS!
Very quick process from start to finish
Very quick process from start to finish.
Allowed me to change my payment and deposit with no issues at all. Quick turn around on the design process.
21 mei 2024
Antwoord van Medical Communication Services
Thank you so much for your wonderful review! We're thrilled to hear that you had a quick and smooth experience from start to finish. It's great to know that our team was able to accommodate your payment and deposit changes without any issues, and that the design process was swift for you. Your satisfaction is our top priority, and we look forward to working with you again in the future!
Responsive and helpful service.
Communication was prompt and everything was processed timely as well. They created an advert for me which was exactly what I wanted.
17 mei 2024
Antwoord van Medical Communication Services
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
Highly recommended
Great communication and clear plan and great with their timeline.
Abigail was the person I had contact with and she was amazing
17 mei 2024
Antwoord van Medical Communication Services
Many thanks for your feedback, we are delighted to hear of your positive experiences.
Antwoord van Medical Communication Services
Thanks for your 5-star review! We sincerely appreciate your feedback.
Antwoord van Medical Communication Services
Thank you for taking the time to leave us feedback. Your 5-star review motivates us to keep pushing forward.
Had a great experience from start to…
Had a great experience from start to finish very professional and reliable service
25 april 2024
Antwoord van Medical Communication Services
Thank you for your feedback, we're so delighted that you're happy with the service!
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