Memoria Direct Cremation & Funerals Reviews 

4.359
•
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Memoria kept in touch with us throughout whole process, they used a local funeral home and we received our loved one’s ashes within a couple of days of their cremation. Now looking at getting our fune... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Such a pleasant experience dealing with Memoria. Every single staff member we dealt with was caring, considerate, compassionate and respectful. We found the whole process so easy and we’re kept inform... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have my funeral plan with you since apx 2019 & you always keep me updated & when I phoned you to tell of my new address ect, you answered the call by, Hello & used my name after 3 yrs. Amazing. You... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I would like to say a massive thank you to both Kim ( Kimberley Hardy) and Missy ( Misbah) for their care, compassion and support, during my recent, sad loss of my beloved brother. I used Memoria... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Uitvaartverzekeringsmaatschappij

Geschreven door het bedrijf

Home of the UK's lowest price and top-rated 5-star Direct Cremation Plan. We are experts in creating the perfect farewell through our sister companies Memoria Funerals and Memoria Direct Cremation. Whether you want a simple no-fuss cremation or a more personalised bespoke funeral with a service, you can trust us to create the perfect dignified farewell.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 63% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(4.359)

1.025 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Everything was straight forward and simple

Everything was straight forward, fast, dignified, and easy. All of the staff that I interacted with were polite, compassionate, and respectful. I simply had to fill out one form, and then be home, to receive my father's ashes, once they were ready. 10/10 service, from start to finish, and I will definitely be recommending Memorial to anyone who asks. Thank you all, for making this difficult time in my life easier to cope with.

7 oktober 2026
Logo Memoria Direct Cremation & Funerals

Antwoord van Memoria Direct Cremation & Funerals

Thank you for sharing your positive experience with us. It's incredibly rewarding to know that our services provided comfort and reassurance during a difficult time. Your feedback fuels our passion for serving our community with compassion and professionalism. We're here for you whenever you need us.

Beoordeeld met 5 van de 5 sterren

Excellent

Gill was very helpful and designed my plan perfectly. I recently had to arrange my father's funeral and he did not have anything like this in place. I do not want my children to have to face the same painful decisions when it is my time. The Celebration of Life plan Gill recommended, covers everything needed and gives me peace of mind knowing I have this in place. Plus you can pay monthly over 5 years which is ideal.

7 oktober 2026
Logo Memoria Direct Cremation & Funerals

Antwoord van Memoria Direct Cremation & Funerals

Your review means a great deal to us. We understand the importance of creating a meaningful and respectful farewell, and we're pleased to have been able to fulfill your expectations. Your satisfaction is our ultimate reward, and we're committed to being a source of support for you and your family now and in the future.

Beoordeeld met 5 van de 5 sterren

I spoke to a lovely person called Shaun…

I spoke to a lovely person called Shaun so professional and pleasant,
Made me feel relaxed he's a credit to his company he went extra mile fantastic.

7 oktober 2026
Logo Memoria Direct Cremation & Funerals

Antwoord van Memoria Direct Cremation & Funerals

Your kind review brightened our day. Thank you for allowing us to assist you.

Beoordeeld met 5 van de 5 sterren

Memoria funerals cremation service

All staff involved explained things clearly and were very understanding. The process was very smooth, and I was kept informed at every stage. The price paid was excellent value for the service received. Thank you.

7 september 2026
Review zonder uitnodiging
Logo Memoria Direct Cremation & Funerals

Antwoord van Memoria Direct Cremation & Funerals

Thank you for sharing your experience with us. It was an honour to assist you.

Beoordeeld met 5 van de 5 sterren

All the staff were so supportive at a…

All the staff were so supportive at a time of great sorrow and stress; efficient and kind. We thank you all profoundly. xxx

28 september 2026
Logo Memoria Direct Cremation & Funerals

Antwoord van Memoria Direct Cremation & Funerals

Thank you for sharing your positive experience with us. It's incredibly rewarding to know that our services provided comfort and reassurance during a difficult time. Your feedback fuels our passion for serving our community with compassion and professionalism. We're here for you whenever you need us.

Beoordeeld met 5 van de 5 sterren

Professional staff

Professional staff who guide you with the information you require when making decisions, in a kind and sympathetic way.

5 oktober 2026
Logo Memoria Direct Cremation & Funerals

Antwoord van Memoria Direct Cremation & Funerals

We're grateful for your kind words and glad we could support you. Take care.

Beoordeeld met 5 van de 5 sterren

Very kind and supportive team

Very kind and supportive team, thank you!

6 oktober 2026
Logo Memoria Direct Cremation & Funerals

Antwoord van Memoria Direct Cremation & Funerals

We're here for you whenever you need us. Thank you for your trust.

Beoordeeld met 5 van de 5 sterren

I would like to say a massive thank you…

I would like to say a massive thank you to both Kim ( Kimberley Hardy) and Missy ( Misbah) for their care, compassion and support, during my recent, sad loss of my beloved brother.
I used Memoria, the previous year, upon losing my 1st brother, and had no hesitation in going back to Kim, when my 2nd brother, sadly, passed.
I could not recommend Memoria Funerals highly enough!
One extra person, which I must include and thank, here, is Bryce. The lovely gentleman who delivered both my brothers ashes back to me, and other personal keepsakes.
He remembered coming to my home previously and we chatted at length. Such a caring and compassionate gentleman.
Thank you all, from the bottom of my heart ❤️

6 oktober 2026
Logo Memoria Direct Cremation & Funerals

Antwoord van Memoria Direct Cremation & Funerals

Thank you so much for your kind words! We're honoured to have been able to assist you during such a difficult time. If there's anything else we can do to support you and your family, please don't hesitate to reach out. Take care.

Beoordeeld met 1 van de 5 sterren

Zero.

This ideally needs to have a zero star option. The service we were provided was truly abysmal. I had better service when my dog died which speaks volumes. We had been told my dad was being picked up one day, and then he never was and his cremation was pushed back. My dad had been gone for over a month before he was given his cremation. We had minimal communication unless said communication was with us making the initial contact, we then had to wait for him to be brought home to us and that took almost another month, so my dad had been gone almost 2 months before we even got him back home. Personally not the choice of direct cremation company I’d go for, unless rubbish service is what you’re looking for.

16 september 2026
Review zonder uitnodiging
Logo Memoria Direct Cremation & Funerals

Antwoord van Memoria Direct Cremation & Funerals

We are very sorry to read about your experience and the concerns you have raised, particularly at what will have been an incredibly difficult time for you and your family.

We take feedback of this nature extremely seriously and would like the opportunity to look into what happened and understand the circumstances surrounding your father’s arrangements.

Unfortunately, from the information provided within your review, we have been unable to locate the arrangements on our system.

Please could you contact us directly and provide your father’s name and/or the relevant funeral reference so that we can identify the arrangements, investigate your concerns fully and speak with you directly.

We would very much appreciate the opportunity to understand what happened and discuss this with you personally.

Beoordeeld met 5 van de 5 sterren

They made everything easy

They made everything easy. The price was good and it was well handled.

23 september 2026
Review zonder uitnodiging
Logo Memoria Direct Cremation & Funerals

Antwoord van Memoria Direct Cremation & Funerals

We're here for you whenever you need us. Thank you for your trust.

Beoordeeld met 5 van de 5 sterren

They were amazing so understanding the…

They were amazing so understanding the whole experience from beginning to end was so personal they kept in touch about everything I would recommend you to everyone they asked were to go for a cremation

6 oktober 2026
Logo Memoria Direct Cremation & Funerals

Antwoord van Memoria Direct Cremation & Funerals

Thank you for your thoughtful review. It's gratifying to know that our efforts to personalize and honor your loved one's memory resonated with you. Your feedback motivates us to continue striving for excellence in all that we do. If you ever need assistance or guidance in the future, please don't hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

Dignified experience

Professional and friendly service. Going above and beyond. Will recommend.

6 oktober 2026
Logo Memoria Direct Cremation & Funerals

Antwoord van Memoria Direct Cremation & Funerals

We're grateful for your kind words and glad we could support you. Take care.

Beoordeeld met 5 van de 5 sterren

Such a pleasant experience dealing with…

Such a pleasant experience dealing with Memoria. Every single staff member we dealt with was caring, considerate, compassionate and respectful. We found the whole process so easy and we’re kept informed every step of the way. It made such a difficult time a little less stressful. Highly recommend you and have done so already to family and friends. Thanks once again.

9 september 2026
Review zonder uitnodiging
Logo Memoria Direct Cremation & Funerals

Antwoord van Memoria Direct Cremation & Funerals

Your words truly mean a lot to us. It's always our aim to alleviate as much stress as possible during the funeral planning process, and we're delighted to hear that we succeeded in meeting your expectations. Thank you for entrusting us with such an important task.

Beoordeeld met 5 van de 5 sterren

CALM, CONSIDERATE AND COMMENDABLE

Service was attentive and timely without being intrusive. All calls from staff were considerate and sincere at a time when gentleness is welcome. Equally, any queries were responded to directly without delay.
I visited the Oxford Crematorium today to collect Mums ashes and found the venue and 33 acres to be remarkably peaceful and calm; such a serene plot with areas of interest and buildings which seem to belong in the natural landscape.
I won't hesitate to recommend your services.

3 oktober 2026
Logo Memoria Direct Cremation & Funerals

Antwoord van Memoria Direct Cremation & Funerals

Thank you so much for your kind words! We're honoured to have been able to assist you during such a difficult time. If there's anything else we can do to support you and your family, please don't hesitate to reach out. Take care.

Beoordeeld met 5 van de 5 sterren

Professional and caring

Professional and caring. Fully Inclusive and was very smooth

5 oktober 2026
Logo Memoria Direct Cremation & Funerals

Antwoord van Memoria Direct Cremation & Funerals

Your review means a lot to us. Wishing you peace and comfort.

Beoordeeld met 5 van de 5 sterren

Excellent service

Contact with the company was very clear and efficient. I felt listened to, and good advice was given. Everything went according to plan. I was very happy with the location of the lovely Crematorium too and could go there to pick up the ashes. All together, I felt this was an excellent service.

6 oktober 2026
Logo Memoria Direct Cremation & Funerals

Antwoord van Memoria Direct Cremation & Funerals

We're touched by your feedback and grateful for the opportunity to serve you.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer