Emailed Modora "Enquiries@modora......." as they requested before returning an item and received a reply and return instructions. Returned item as per instruction provided (at own cost, no return lab... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Absolutely surprised by the quality of the garments and fast delivery. Absolutely love the kimonos and can't wait to buy more!
Bedrijf heeft geantwoord
I bought the ‘Grey Metal Handle Shiny Clutch Bag’ which arrived really quickly and is a nice little handbag. Unfortunately one of the clasps on the hoop handle was twisted and wouldn’t close. I contac... Toon meer
I was looking for a bag & came across this Company. I had never heard of them before & was a bit apprehensive as to what the actual item I'd ordered would be like, the reason I was, was because it wa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Modora is a U.K. based premium apparel brand that combines the gentle tones of traditional Eastern wear with the glamorous beams of the latest Western trends. This vision is imbued within our entire fashion line to bring women the genuine appeal and comfort of a premier brand.
Contactgegevens
4 Hockley Park Pitsford Street, Hockley B18 6PT West Midlands, B18 6PT, Hockley, Verenigd Koninkrijk
- 07498 713722
- Enquiries@modora.co.uk
- modora.co.uk
3,6
Gemiddeld
166 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Antwoord van Modora
Thank you so much for your kind words! We're so happy you’re enjoying your product and satisfied with the quality & materials. Wishing you comfort, style, and confidence in your new product! We truly appreciate your support and look forward to serving you again soon!
It was perfect outfit for Eid
It was perfect outfit for Eid! Size was right fit! Thanks for the quick delivery.
1 juni 2025
Antwoord van Modora
Thank you for your valuable feedback! We're delighted to hear that the outfit was a perfect fit for Eid and that our delivery met your expectations. Ensuring quality products and timely service is always our priority. We look forward to serving you again in the future!
Antwoord van Modora
Thank you for your valuable feedback. We're pleased to hear that you were satisfied with the quality and comfort of the material. At our core, we are committed to using premium fabrics and upholding the highest production standards to ensure a superior customer experience. Your appreciation motivates us to continue delivering exceptional products, and we look forward to serving you again in the future.
Amazing
Very quick delivery, the material was very good, same as in the picture and size was also ok.
15 mei 2025
Antwoord van Modora
Thank you so much for your kind words! We're so happy you’re enjoying your product and satisfied with the quality & materials. Wishing you comfort, style, and confidence in your new product! We truly appreciate your support and look forward to serving you again soon!
Lovely abayas
Delivered on time. Fabulous materials. Just as I needed for the coming warmer days. Happy with my purchase.
27 april 2025
Antwoord van Modora
Thank you so much for your kind words! We're so happy you’re enjoying your abayas and satisfied with the quality & materials. Wishing you comfort, style, and confidence in your new abayas this season! We truly appreciate your support and look forward to serving you again soon!
Very good quality items for the prices!
Easy to use website. Very good quality items for the prices. I recieved my 3 items and I am super impressed with all of them, especially the long kimono jacket/coat, it is beautiful. Quick delivery too! Highly recommended, thank you!
12 april 2025
Antwoord van Modora
Thank you so much for your kind words! We're thrilled to hear you loved your items—especially the kimono jacket! 😊 We're glad everything arrived quickly and that you had a smooth experience with our website. Your recommendation means a lot to us! 💖. We’d be delighted to serve you again in the future!
Antwoord van Modora
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re happy with the material and that the delivery met your expectations. Providing high-quality products and a seamless experience is always our goal, We’d be delighted to serve you again in the future!
Beautiful material and quality of abayas- Lightweight!
Love the flowy abayas- just wish they can different sizes and not all one length but it was perfect for me! I am size 54 and i got M which fit :)
9 april 2025
Antwoord van Modora
Thank you so much for your lovely feedback! We’re delighted to hear that you’re happy with the quality and design of your abayas—it means a lot to us. Yes we have different sizes with different length.
Our goal is to offer beautiful, high-quality pieces, and your satisfaction is our greatest reward.
Hope to have the pleasure of serving you again soon!
Antwoord van Modora
Thank you so much for your lovely feedback! We’re delighted to hear that you’re happy with the quality and design of your dress—it means a lot to us.
Our goal is to offer beautiful, high-quality pieces, and your satisfaction is our greatest reward.
Hope to have the pleasure of serving you again soon!
Antwoord van Modora
Thank you so much for your lovely feedback! We’re delighted to hear that you’re happy with the quality and design of your abayas—it means a lot to us.
Our goal is to offer beautiful, high-quality pieces, and your satisfaction is our greatest reward.
Hope to have the pleasure of serving you again soon!
No returns policy
When I requested returns I am still waiting weeks later
I am doubtful I will get return
19 maart 2025
Antwoord van Modora
Your refund is currently being processed and should reflect in your account within the next few days. Thank you for your patience!
I ordered something from the website…
I ordered something from the website and then they emailed me saying they don’t have the size in stock and offered a refund I said yes the refund was ment to take 5 days and now it’s been 15 days and still have not got my money back and they are not replying to my emails
16 maart 2025
Antwoord van Modora
The refund has been processed. Kindly check your account and confirm receipt. Once verified, we’d appreciate it if you could update or remove your review accordingly. Thank you!"
Goods paid for and not recieved
I ordered on Feb 1st and have never received my parcel.
1 februari 2025
Review zonder uitnodiging
Antwoord van Modora
Could you please share your order number and email address? We’ve checked our records but don’t see an order under the name 'Donna' from February 1st. We’d be happy to assist further once we have those details!"
Antwoord van Modora
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re happy with the material and that the delivery met your expectations. Providing high-quality products and a seamless experience is always our goal, We’d be delighted to serve you again in the future!
Antwoord van Modora
Thank you for your kind words! There’s nothing more satisfying than getting great quality at a fantastic price. We’re also delighted that you loved the colour and material—those little details truly make an outfit special. Your feedback means a lot to us, and we’re so happy Looking forward to serving you again soon!
Great Quality And Looks Good
Love the items I ordered, a kimono and 100% cotton jogger bottoms. Great quality and looks good.
26 februari 2025
Antwoord van Modora
Thank you for your kind words! There’s nothing more satisfying than getting great quality at a fantastic price. We’re also delighted that you loved the colour and material—those little details truly make an outfit special. Your feedback means a lot to us, and we’re so happy Looking forward to serving you again soon!
I ordered some ugg boots in January …
I ordered some ugg boots in January it's now nearly March and I still haven't received them i have tried to email but it says no longer a available to message I think.ive been scammed
10 januari 2025
Review zonder uitnodiging
Antwoord van Modora
Thank you for your feedback. We believe there may have been a misunderstanding, as our records indicate that your order was placed with a different provider. We recommend double-checking the order details to ensure the correct address was used. If there's anything we can assist with, please don't hesitate to contact us at "modora.co.uk" directly.”
The outfit was very nice
The outfit was very nice, very comfortable and a bargain. Lovely colour and material.
19 februari 2025
Antwoord van Modora
Thank you for your kind words! We are thrilled to hear that the outfit exceeded your expectations. There’s nothing more satisfying than getting great quality at a fantastic price. We’re also delighted that you loved the colour and material—those little details truly make an outfit special. Your feedback means a lot to us, and we’re so happy Looking forward to serving you again soon!
Order
I ordered on January 10th and we are now February the 14th and I still haven’t received anything. I did email and they did respond saying that the product is back ordered. Told them that I should give a compensation for having to wait. They did send me 10% although will not refund the entire product because I need to receive the item to be able to get reimbursed which makes no sense. Still waiting …
10 januari 2025
Review zonder uitnodiging
Antwoord van Modora
Thank you for your feedback. We believe there may have been a misunderstanding, as our records indicate that your order was placed with a different provider. We recommend double-checking the order details to ensure the correct address was used. If there's anything we can assist with, please don't hesitate to contact us at "modora.co.uk" directly.”
No delivery no website to look for help…
No delivery no website to look for help what is going on?!?! SCAM
7 februari 2025
Review zonder uitnodiging
Antwoord van Modora
We sincerely apologize for the inconvenience you've experienced.
To help resolve this, could you kindly provide us your order number, Email & contact number and source where you ordered. We will do everything we can to investigate and ensure you receive the assistance you need as quickly as possible.
Regards
Modora Team
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