We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Emailed Modora "Enquiries@modora......." as they requested before returning an item and received a reply and return instructions. Returned item as per instruction provided (at own cost, no return lab... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely surprised by the quality of the garments and fast delivery. Absolutely love the kimonos and can't wait to buy more!

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I bought the ‘Grey Metal Handle Shiny Clutch Bag’ which arrived really quickly and is a nice little handbag. Unfortunately one of the clasps on the hoop handle was twisted and wouldn’t close. I contac... Toon meer

Beoordeeld met 5 van de 5 sterren

I was looking for a bag & came across this Company. I had never heard of them before & was a bit apprehensive as to what the actual item I'd ordered would be like, the reason I was, was because it wa... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Damesmodewinkel
  2. Activewear winkel
  3. Kledingwinkel
  4. Jeanswinkel
  5. Leren jassenwinkel
  6. Lingeriewinkel

Geschreven door het bedrijf

Modora is a U.K. based premium apparel brand that combines the gentle tones of traditional Eastern wear with the glamorous beams of the latest Western trends. This vision is imbued within our entire fashion line to bring women the genuine appeal and comfort of a premier brand.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

166 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 3 van de 5 sterren

Lovely fit but

Lovely fit, looks good but not as described. Said in description made from 95%cotton (which is why i bought) unfortunately it is 95%polyester. As i took tags off and wore it overnight (sweated) i would not seem right send back. If only i looked at the label.

6 oktober 2022
Logo Modora

Antwoord van Modora

Thank you for providing us with valuable feedback!

We are disappointed to hear the garment wasn’t exactly to your liking. At Modora we always try to consider our client's feedback to perfect the shopping experience. We hope you will be able to find the perfect item in your next purchase.

Let us know if you need any assistance at Enquiries@modora.co.uk.

Regard,
Team Modora

Beoordeeld met 5 van de 5 sterren

Amazing Service!!

Amazing service! I placed an order in the morning and received it in the evening as my order was urgent. Quality is amazing. Will definitely shop again!!!

13 oktober 2022
Review zonder uitnodiging
Logo Modora

Antwoord van Modora

Hello Justine,

Thank you so much for taking the time to write us this wonderful review.

Beoordeeld met 3 van de 5 sterren

It’s very nice quality

It’s very nice quality. Delivery was quick. The reason I’ve put 3 stars is because it does seem small than a xxl. It does up far smaller and the belt is a touch two small I think. Overall a nice kimono but wrong sizing.

11 oktober 2022
Logo Modora

Antwoord van Modora

Dear Customer,

We are sincerely sorry that you are not satisfied with your shopping experience. We are very sorry that the sizes on our website did not fit you and that sizes vary from person to person. We will continue to improve our quality and service.

Beoordeeld met 5 van de 5 sterren

Lovely clothing,super smooth transaction

Great experience,quick delivery and item exactly as described 👍

3 oktober 2022
Logo Modora

Antwoord van Modora

Dear Customer,

So happy to hear about your amazing experience! We do our absolute best to deliver perfection every time and comments like this mean a lot.

Regards,
Modora UK

Beoordeeld met 5 van de 5 sterren

My refund has arrived! Thank you.?

My money has been refunded now. I really liked the style of the jeans and was disappointed that they were too small. I am nervous about ordering another pair because of the additional cost of postage if these too are te wrong size.

24 september 2022
Logo Modora

Antwoord van Modora

Dear Jane,

First of all, we are extremely sorry for the issues you have faced. Due to the queen's funeral, all our operations were closed.
I assigned this case to our very cooperative Customer Success Manager. After investigation, I found that your issue is resolved. Please check from your side.

Once again, I sincerely regret the complications faced in this process.

Regards,
Modora

Beoordeeld met 5 van de 5 sterren

Very modest dresses of very good…

Very modest dresses of very good quality at a great price. Thank you so much.

23 september 2022
Logo Modora

Antwoord van Modora

Thank you so much for leaving us a positive review! We are thrilled to hear that you are happy with our product quality and services. We look forward to your next purchase.

Regard,
Team Modora

Beoordeeld met 5 van de 5 sterren

The balloon trousers are just amazing

The balloon trousers are just amazing! Perfectly comfy and on point with size chart. Totally recommend to anyone looking for nice quality jeans. I'm in love with these, they're my new favourite pants 🤍

The only issues I had was with FedEx delivery, but it's absolutely not a fault of the store!

21 september 2022
Logo Modora

Antwoord van Modora

Thank you for your review. It felt great to hear that you are happy and satisfied with our products and services.
Have a good day!

Beoordeeld met 5 van de 5 sterren

Jeans

These jeans were so large and the high waist reached my neck! Returned and received fast refund.

17 september 2022
Logo Modora

Antwoord van Modora

Dear Customer,

we are sincerely sorry to hear that you are not satisfied with your shopping experience. We are very sorry that the sizes on our website did not fit you and that sizes vary from person to person. We will continue to improve our quality and service.

Thanks & Regards,
Modora UK

Beoordeeld met 5 van de 5 sterren

Very happy with the scarfs

Very happy with the scarfs, very quick with delivery, A ++++

12 september 2022
Logo Modora

Antwoord van Modora

We were more than happy to help. Thank you, Angela!

Sincerely,
Customer Excellence Team
Modora UK

Beoordeeld met 5 van de 5 sterren

Quality

Ordered a few pieces of clothing, loved each one, but my personal favourite was the jeans, fitting and quality is beautiful and exactly what I wanted. My new favourite go to shop.

5 september 2022
Review zonder uitnodiging
Logo Modora

Antwoord van Modora

Hello Nadia,

Thanks for leaving us such a wonderful review. We are thrilled that you loved Modora

Sincerely,
Customer Excellence Team
Modora UK

Beoordeeld met 1 van de 5 sterren

MASSIVE PANTS

Ordered a large as I an 12/14 size
The pants are twice the size of my others.
I contacted Modora as the quality of the pants are good and asked how to return and get smaller ones- NO RESPONSE as yet

7 september 2022
Logo Modora

Antwoord van Modora

We are sorry to hear you encountered a problem. We went through our email system and could not find a message from you. Can you please share your order number? So we will try to resolve the issue ASAP.

Beoordeeld met 5 van de 5 sterren

Great swimming hat

Great swimming hat. My wife is delighted with the product and its style. She would definitely recommend the swimming hat and its also a great price.

10 september 2022
Logo Modora

Antwoord van Modora

Hello Peden,

We are so grateful for your kind words. Thanks for sharing your review with us.

Sincerely,
Customer Excellence Team
Modora UK

Beoordeeld met 5 van de 5 sterren

My Kimono is "WOW"

This was my first purchase from Modora and I am very happy with the experience. My order was dealt with and delivered promptly and I was kept informed of progress.

As for my kimono ... all I can say is WOW. I am super delighted. It is stunning ... absolutely perfect in all ways and I will look amazing in it when I go on my Mediterranean cruise next year. Look out folks, I'm heading for the catwalk ... oh well, ok then, the gangplank lol.

I would recommend anybody to use Modora and I will certainly return.

Well done Modora.

23 augustus 2022
Logo Modora

Antwoord van Modora

Hello Marion,

Thank you so much for taking the time to write us this wonderful review.

Sincerely,
Customer Excellence Team
Modora UK

Beoordeeld met 1 van de 5 sterren

Faulty item

My item was delivered on time however it was faulty. I’ve emailed them 3 days ago now with no response.

17 augustus 2022
Logo Modora

Antwoord van Modora

Hello Ben,

We are truly sorry for the inconvenience that you have faced. Before refund, please check Modora's return policy "used products are non-refundable."

Sincerely,
Customer Excellence Team
Modora UK

Beoordeeld met 5 van de 5 sterren

Lovely quality products..just wish you…

Lovely quality products..just wish you had more dresses and tops and skirts!!!

25 augustus 2022
Logo Modora

Antwoord van Modora

Hello Salma,

Thanks for leaving us such a wonderful review. We are thrilled that you loved Modora.

Sincerely,
Customer Excellence Team
Modora UK

Beoordeeld met 5 van de 5 sterren

Excellent service and attention to detail

The order arrived promptly and I good condition. A nice touch that they were wrapped in tissue paper

20 augustus 2022
Logo Modora

Antwoord van Modora

Hello Sonia,

Thank you for your review. It felt great to hear that you are happy and satisfied with our products and services.
Have a good day!

Beoordeeld met 5 van de 5 sterren

Great quality

Quick dispatch, great quality and very reasonable prices ☺️

18 augustus 2022
Logo Modora

Antwoord van Modora

Hello Hunaiza,

We are so grateful for your kind words. Thanks for sharing your review with us.

Beoordeeld met 5 van de 5 sterren

I was looking for a bag & came across…a right winner

I was looking for a bag & came across this Company. I had never heard of them before & was a bit apprehensive as to what the actual item I'd ordered would be like, the reason I was, was because it was very very well priced compared to other bags I'd seen beforehand. Once I received my purchase I was very pleasantly surprised as to the quality, size etc. On my Sister seeing my bag, she promptly ordered the same product. So all in all 2 very happy customers.

17 augustus 2022
Logo Modora

Antwoord van Modora

Hello Helene,

Thank you for your review. It felt great to hear that you are happy and satisfied with our products and services.

Have a good day!

Beoordeeld met 5 van de 5 sterren

Cotton Scarf

Ordered some soft cotton scarves to try dyeing. Not done it yet but the scarves are beautiful quality. Postage was quick. Excellent service

8 augustus 2022
Logo Modora

Antwoord van Modora

Hello Sarah,

So happy to hear about your amazing experience! We do our absolute best to deliver perfection every time and comments like this mean a lot.

Thanks & Regards,
Modora UK

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer