Montu UK Pharmacy Reviews 

482
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I'm new to Montu, and I'm very happy with my experience so far. The team has been kind, friendly, and very helpful from the beginning. They provide great, fast service and made the whole process easy... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It was a simple process to set up, and now I have access to a powerful medicine that helps me without giving me horrible side effects. The team was professional and helpful throughout and have helped... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Medication changed after 10 days of my first order and now there refusing to take the sealed pots but how is that my fault? If I wasn't paying for a prescription then I can understand but now there ac... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thank you for doing what you said you would do this is very refreshing in my 20yr experiences regarding the health sector. When you are made aware of date and times takes away the anxiety of the unkno... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online apotheek

Geschreven door het bedrijf

Montu UK is a leading provider of medical cannabis. Our fully licensed pharmacy allows patients to conveniently order their prescriptions. We’re part of Alternaleaf Clinic, one of the world’s leading medical cannabis companies. With our simple and safe processes, we make treatment easy, reliable, and focused on your health.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

482 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,1

Alle reviews

(482)

386 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Absolutely amazing from the start great…

Absolutely amazing from the start great help and advice given

16 juni 2026
Logo Montu UK Pharmacy

Antwoord van Montu UK Pharmacy

Hello, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!

Beoordeeld met 4 van de 5 sterren

It was all good and easy loved it would…

It was all good and easy loved it would rate 5star but there is always room for improvement thanks for being such good and easy way to get medication

16 juni 2026
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Antwoord van Montu UK Pharmacy

Hello, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!

Beoordeeld met 4 van de 5 sterren

Great products and service very quick

Great products and service very quick. Would like to see more info on the strains ie:- terpene profile broken down so we can choose the right strain to met our needs

30 juni 2026
Review zonder uitnodiging
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Antwoord van Montu UK Pharmacy

Hello Christopher, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!

Beoordeeld met 5 van de 5 sterren

Very straight forward website with…

Very straight forward website with plenty of high quality products to choose from, next day delivery and a very good price. I'm very pleased so far.

16 juni 2026
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Antwoord van Montu UK Pharmacy

Hi Phil, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!

Beoordeeld met 5 van de 5 sterren

Easy to navigate

Easy to navigate. Order tracking and item information detailed. Will recommend.

16 juni 2026
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Antwoord van Montu UK Pharmacy

Hello Daniel, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!

Beoordeeld met 5 van de 5 sterren

Service is very good was easy to…

Service is very good was easy to follow..

16 juni 2026
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Antwoord van Montu UK Pharmacy

Hi Carole, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!

Beoordeeld met 5 van de 5 sterren

Can't fault them

Can't fault them , shipped fast , even delivered on a Sunday 👌🏽

16 juni 2026
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Antwoord van Montu UK Pharmacy

Hello Dave, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!

Beoordeeld met 5 van de 5 sterren

Quick and easy service top quality…

Quick and easy service top quality products

15 juni 2026
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Antwoord van Montu UK Pharmacy

Hi Devron, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!

Beoordeeld met 3 van de 5 sterren

Payment issues

Product is of a very good quality however I have had nothing but issues with them with regards to payment.

My first attempt at payment initially failed so I used another card. Both payments were then taken and, despite claiming a refund had been issued, it was not.

I have had to chase this refund twice now and whilst the support team has been responsive in telling me the refund had been issued, it in fact had not been issued until the second session with support over 10 days later.

Overall, between having to use two browsers and two cards to actually make payment and the arduous task of chasing the refund, I would recommend Montu for their product but expect to have issues with payment if you do not use Chrome/Edge.

18 juni 2026
Review zonder uitnodiging
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Antwoord van Montu UK Pharmacy

Hey Charlie, thanks for taking the time to leave a review. We're sorry to hear that you haven’t had a good experience with us. Our goal is to support you so if you have any questions or need further assistance, feel free to reach out. We’re here to help, thank you.

Beoordeeld met 5 van de 5 sterren
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Antwoord van Montu UK Pharmacy

Hi Lewis, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!

Beoordeeld met 5 van de 5 sterren

positive experience…

So far I’ve had a positive experience with Montu, I’ve not been with them long but so far I’m very happy with the service, the ease of purchase and from my experience polite and courteous staff
Thank you

29 juni 2026
Review zonder uitnodiging
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Antwoord van Montu UK Pharmacy

Hi Stu, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!

Beoordeeld met 5 van de 5 sterren

Great products, very impressed so far

Had an appointment fairly fast with the nurse , appointment the next few days with the doctor, prescription ordered a few days later. Great products so far. Highly recommend

15 juni 2026
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Antwoord van Montu UK Pharmacy

Hello Samantha, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!

Beoordeeld met 5 van de 5 sterren

Great products and quick delivery

Great products and quick delivery

16 juni 2026
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Antwoord van Montu UK Pharmacy

Hi Elizabeth, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!

Beoordeeld met 3 van de 5 sterren

For the flower buds were a bit small…

For the flower buds were a bit small but okay, I wasn’t very impressed with the quantity and value for money on the streets. I can purchase the same thing 10g for the same price. As far from a Pain relief stand point it’s very good very good. but I am yet to try the other 3 that was in my prescription so maybe later on I will do a bigger review.

22 juni 2026
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Antwoord van Montu UK Pharmacy

Hi, thank you for your feedback. We strive to deliver outstanding service to our patients, and your feedback is vital! If you need any further assistance or have any questions, feel free to reach out. Thanks again!

Beoordeeld met 5 van de 5 sterren

For a man with brain damage it was very…

For a man with brain damage it was very easy to navigate this is my first month and its been 10/10

15 juni 2026
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Antwoord van Montu UK Pharmacy

Hi Andrew, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!

Beoordeeld met 1 van de 5 sterren

how can a pharmacy not have a cancel…

how can a pharmacy not have a cancel order button what a stupid ui

28 juni 2026
Review zonder uitnodiging
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Antwoord van Montu UK Pharmacy

Hey, thanks for taking the time to leave a review. We're sorry to hear that you haven’t had a good experience with us. Our goal is to support you so if you have any questions or need further assistance, feel free to reach out. We’re here to help, thank you.

Beoordeeld met 5 van de 5 sterren

Just easy simple comparison to other…

Just easy simple comparison to other companies

15 juni 2026
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Antwoord van Montu UK Pharmacy

Hi Martin, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!

Beoordeeld met 5 van de 5 sterren

Lovely team of people

Really happy with the whole experience so far. Didn't feel any judgement from the team, would recommend!

15 juni 2026
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Antwoord van Montu UK Pharmacy

Hi Kimberly, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!

Beoordeeld met 5 van de 5 sterren

Really good

Really good, efficient and no hassle. Quality service and medication.

15 juni 2026
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Antwoord van Montu UK Pharmacy

Hi Paul, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!

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