Shocking company , 3rd complaint iv made with nothing but a sorry never resolve my issue , rude staff , never gets delivered on time . I will be looking else where at this point. Iv now reported thi... Toon meer
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Lees wat reviewers zeggen
I'm new to Montu, and I'm very happy with my experience so far. The team has been kind, friendly, and very helpful from the beginning. They provide great, fast service and made the whole process easy... Toon meer
Bedrijf heeft geantwoord
It was a simple process to set up, and now I have access to a powerful medicine that helps me without giving me horrible side effects. The team was professional and helpful throughout and have helped... Toon meer
Bedrijf heeft geantwoord
Thank you for doing what you said you would do this is very refreshing in my 20yr experiences regarding the health sector. When you are made aware of date and times takes away the anxiety of the unkno... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Montu UK is a leading provider of medical cannabis. Our fully licensed pharmacy allows patients to conveniently order their prescriptions. We’re part of Alternaleaf Clinic, one of the world’s leading medical cannabis companies. With our simple and safe processes, we make treatment easy, reliable, and focused on your health.
Contactgegevens
Verenigd Koninkrijk
- montu.uk
4,1
Goed
483 reviews
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Heeft 97% van zijn negatieve reviews beantwoord
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Antwoord van Montu UK Pharmacy
Hi Paul, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!
So far so good
So far so good. Friendly customer service, Next day delivery and good quality plant based medicine
22 juni 2026
Antwoord van Montu UK Pharmacy
Hi Jason, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
I like that it don’t take long to come…
I like that it don’t take long to come but it’s a bit damp and not as strong as I need and I need more to last me 10g if not enought it went in 3 days
22 juni 2026
Antwoord van Montu UK Pharmacy
Hi Ethan, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
great pharmacy
Excellent selection of flower. Dispatch was prompt. Received my medication the next day via royal mail .Well packaged.
22 juni 2026
Antwoord van Montu UK Pharmacy
Hi Pablo, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!
Antwoord van Montu UK Pharmacy
Hi Zena, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Excellent service
19 juni 2026
Antwoord van Montu UK Pharmacy
Hi Ciara, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Antwoord van Montu UK Pharmacy
Hi Christopher, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!
Very well laid out website easy to use…
Very well laid out website easy to use to navigate your way around site what I like the way you can speak to Montu over the telephone keep up the good work guys dispatched then delivered very fast so that was good as well thank you very much they also have a wide variety of product available for selection which is also very good.
19 juni 2026
Antwoord van Montu UK Pharmacy
Hi Rowen, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!
Started off well with montu… and then…
Started off well with montu… and then it just went downhill so bad and so fast. I’ve basically only ever had one prescription with no drama. Every other time there’s some drama or hold up.
Contradictory emails that say one thing but then montu decides to do the opposite of that.
Out of stock items when you go to order your prescription is happening more and more and their delivery service is useless. I have open complaints with them from April that they’ve never concerned themselves with actually dealing with, 99% of the customer service agents have NO idea what they’re doing and rarely get back to you. Just an all round awful experience I would not recommend this company to anyone who wants a prescription regularly. Put it this way I still have an open complaint from the 5th of may that they’ve ignored multiple emails about despite assuring me they would fix it.
Very disappointing for a service that started well. Would NOT recommend to anyone now
27 juni 2026
Review zonder uitnodiging
Antwoord van Montu UK Pharmacy
Hey Lisa, we’ve requested more information via Trustpilot, please respond when you can and we will look into what happened and come to a resolution. Thank you.
The first time I ordered was proving a…
The first time I ordered was proving a little difficult as I'm not tech savvy. Montu have an excellent customer service department which helped me understand the process.
19 juni 2026
Antwoord van Montu UK Pharmacy
Hi Jamie, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Antwoord van Montu UK Pharmacy
Hi John, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Antwoord van Montu UK Pharmacy
Hi Amanda,thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Fast delivery 😁
17 juni 2026
Antwoord van Montu UK Pharmacy
Hi Angie, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Antwoord van Montu UK Pharmacy
Hello , thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!
Great experience understood everything…
Great experience understood everything got my prescription all set
19 juni 2026
Antwoord van Montu UK Pharmacy
Hi Daniel, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Antwoord van Montu UK Pharmacy
Hi Emma, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Antwoord van Montu UK Pharmacy
Hi, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Very professional
Very professional, honest and flawless service from initial phone call to receiving first prescription.
18 juni 2026
Antwoord van Montu UK Pharmacy
Hello, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!
Nothing complicated just a easy smooth…
Nothing complicated just a easy smooth process.
Thank you
18 juni 2026
Antwoord van Montu UK Pharmacy
Hi, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!
The process was easy and…
The process was easy and straightforward. Both nurse and the medical consultant were easy to talk to and explained everything to me clearly.
18 juni 2026
Antwoord van Montu UK Pharmacy
Hi Michael, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
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