Bought a Swifty one e scooter from this company. It was advertised as being “refurbished/ex demonstration” but obviously hasn’t been checked as yet the battery is completely dead. Put in a service req... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My Jeep 2xe Camou Electric Scooter is outstanding. Super fast delivery. I even forgot to put my door number down, so I emailed customer service and was sorted out straight away. But like I said abso... Toon meer
Active scooter large wheel scooter. Great quality delivery when promised, had now for 10 months over 1700km no problem ,battery life is now starting to drop, but used everyday for work 8km round trip... Toon meer
Best service by customer even your product js fault too immediate assist and next day pick up and drop of your escooter. No extra charges all covered in warranty. Customer service is top notch. W... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Moov Electric is an online retailer selling high end e-scooters and e-bikes
Contactgegevens
Currock Road Retail Park , Ca2 4as, Carlisle , Verenigd Koninkrijk
- 01228587807
- Info@moovelectric.co.uk
- moovelectric.co.uk
3,5
Gemiddeld
131 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
They are really easy going
They are really easy going, very responsive and helpful. Strongly recommend their service.
18 oktober 2023
Very helpful company every time
Very helpful company every time parts always arrive on time and I’ve never had any issues would recommend
9 oktober 2023
Exceptional Customer Service!
The team here are just great! Firstly they were the only place that helped me get the 8TEV programme throttle s886 Manual even though I did not buy from them! afterwards I ordered from MOOV the usb that has now unlocked my 8TEV B12 scooter and can run 25mph. My experience with the team and emails have been fantastic and they really do value customers. Highly recommend MOOV for your scooter needs. I will be recommending to others too. Thank you for being great! 👍🏻
14 oktober 2023
Review zonder uitnodiging
Bought a scooter for my son couldn’t be…
Bought a scooter for my son couldn’t be happier with the service of this company excellent delivery time and super excellent customer service will buy again and highly recommend thank you
29 september 2023
Great company I needed a voltage lock…
Great company I needed a voltage lock couldn't find anywhere online but they had it after searching for days and it came quickly very happy luv you guys thanks👍🏻
10 september 2023
Bought 2 electric scooters from…
Bought 2 electric scooters from Ashley....so helpful and in informative. Would definitely recommend this company, plenty of scooters to choose from. Also dealt with Rebecca who was very helpful too...great customer service.
3 februari 2023
Antwoord van Moov Electric
Thanks for your kind comment Tracey. Hope you enjoy using the scooters on your trips and happy to help if you ever need assistance.
Very fast delivery
13 december 2022
I highly recommend this great company.
This is an,amazing company with top notch customer service. I am so pleased with my items and the rapid service. I can not thank them enough for their professionalism and friendly service. Thank you very much the scooters are beautiful. And thank you Rebecca for your efficiency and great communication too.💞
12 december 2022
Very quick delivery fantastic my boys…
Very quick delivery fantastic my boys will love these scooters deffo use u again 😎😎👌👌
17 november 2022
Had few orders from here and I highly…
Had few orders from here and I highly recommend.
14 oktober 2022
Rachel is amazing helpful and going…
Rachel is amazing helpful and going above and beyond for me .
26 september 2022
A Company that actually helps!!!!
Great service from the guys at Moov Electric. Needed parts for a nanrobot d6+ scooter and they had the parts I needed to me within 24hrs of ordering on there website. A company that wants to help 💯👌
21 september 2022
Good service as described
15 september 2022
Helpful customer services
Just a good honest website to get genuine parts for your ebike
31 augustus 2022
Excellent service
Excellent service, a very helpful and friendly team - Rebecca made my experience great! Not pricey at all :) Received a quality product in no time!
4 augustus 2022
Review zonder uitnodiging
Device came damaged.
15 juni 2022
Antwoord van Moov Electric
Hi James.
We've tried to email you and call you to understand what the damage is to the product. We can exchange the damaged product for a new scooter or provide you with a full refund. This is all detailed on our Returns & Warranty page.
Please reply to our email so we can help you to resolve the situation.
Thank You
We purchased Nanrobot Lightning Scooters from these people and give them 5 stars for everything. The product, the buying process and the customer service. Thank you.
3 juni 2022
They sorted out the CycleScheme code…
They sorted out the CycleScheme code and delivered the bike inside 48hrs. Recommended.
23 mei 2022
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