I'm a new employee to Moog and didn't have any safety shoes - I ordered my new safety shoes from you guys last Tuesday, I was told they would arrive up to a week later. But two days later, I had an... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great range of products , good prices. Website is terrible , cannot get a formal quote from the basket page. The click tab just takes you to payment. Previously the website was far less clunky and... Toon meer
Bedrijf heeft geantwoord
Great selection of products at reasonable but not good prices. Delivery was slow as you use DPD to send to Northern Ireland for which I am charged £8 for tiny end mills! Why can you not use Royal Mail... Toon meer
Bedrijf heeft geantwoord
Nothing negative to say about MSC and their service, quality tools etc. My only niggle was although delivery was next day, it arrived during the evening, after we had closed. That is only a routing i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Industriële apparatuur leverancier
- Schuurmiddelenleverancier
- Fabrieksapparatuur leverancier
- Fabrikant
- Veiligheidsuitrusting leverancier
- Staalgroothandel
Geschreven door het bedrijf
As a leader in the supply of Metalworking, MRO and Safety products, MSC helps drive the growth of customers by providing engineering support across the entire shop floor. MSC will find the correct tool for the job, helping customers increase efficiencies and develop solutions for their production challenges.
Trust MSC to deliver
Geschreven door het bedrijf
- Solving your biggest business challenges
- At the heart of MSC is our commitment to give you back control and demonstrate time and cost savings.
Next Working Day Delivery as Standard
Order before 6pm or 7pm online to receive next working day as standard
With our next working day delivery service, 99% of orders are dispatched the same day. We also offer a no quibble returns policy on catalogue items - we'll even collect it from you for free
Contactgegevens
7 Pacific Avenue, WS10 7WP, Wednesbury, Verenigd Koninkrijk
- 0800 66 33 55
- customerservice@mscdirect.co.uk
- mscdirect.co.uk
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service as always.
10 april 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon,
Thank you for taking the time to leave us a 5-star review of our services. We appreciate your comments.
Kind regards
Bec
MSC Industrial Supply
large filter
Cracking price for such a large filter. Excellent communication and super quick delivery. Will definitely use again
7 april 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning Steve,
Thank you for taking the time to review us a 5 star.
It’s great to see we have delivered you a fantastic service.
We look forward to hearing from you again soon.
Kind regards
Bec
MSC Industrial Supply.
A Very Helpful Firm.
Although I thought i had found the correct item on the firm's website, I was able to phone and get confirmation that it was the correct grade of product for my requirement. Although this was a small purchase, the use of a wrong product could have serious consequences.
9 april 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning Paul,
Thank you for taking the time to review us 5 stars. We are glad you are happy with the service provided.
We hope to hear from you again soon.
Kind regards
Bec
MSC Industrial Supply
Overrnight service!
7 april 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning Mike,
Thank you for taking the time to leave us a 5 star review of our services. We appreciate your comments.
Kind regards
Bec
MSC Industrial Supply
Antwoord van MSC Industrial Supply Co. UK
Good morning Andrew,
Thank you for your 5 star review. We look forward to hearing from you soon.
Kind regards
Bec
MSC Industrial Supply
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Chris,
Thank you for taking the time to leave us a 5-star review. We appreciate your comments.
Kind regards
Bec
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Ben,
Thank you for taking the time to review us 5 stars. We are glad you are happy with the service provided.
We hope to hear from you again soon.
Kind regards
Bec
MSC Industrial Supply
Didn't save my Quote
The sales them did not save my Quote so when I rang back with our ERIO number we had to go through the order again, and then I had to wait till they checked with DPD that all the items could by sent which took another 5 minutes or so. All the items arrived the next day but one of the sharpening stones was broken because they were loose in a bag with other bits.
30 maart 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Stephen,
Thank you for taking the time to leave us your review. We understand our Customer Support colleague has dealt with your query.
Your feedback is very valuable to us as we are then able identify the issue and help to prevent a reoccurrence.
Kind regards
Bec
great good help
13 maart 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Bal,
Thank you for your 5 star review. We look forward to hearing from you soon.
Kind regards
Bec
MSC Industrial Supply
Postage time was very good
Postage time was very good. DPD followed my instructions but I was in to collect.
30 maart 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Mr Mason,
Thank you for taking the time to leave us a 5 star review of our services. We appreciate your comments.
Kind regards
Bec
MSC Industrial Supply
Excellent delivery & great product
25 maart 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon,
Thank you for your 5-star review, this is fantastic to see. We look forward to hearing from you very soon.
Kind regards
Rebbekah
MSC Industrial Supply
Always a good experience to do business…
Always a good experience to do business with MSC. Hugh range of products, current stock levels displayed and always next day delivery.
27 maart 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Jeremy,
Thank you for your review of our service. We are pleased to see we were able to deliver you a great experience.
Kind regards
Rebbekah
MSC Industrial Supply
Prompt and precise
25 maart 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Douglas,
Thank you for your 5-star review. Great to hear from you.
Kind regards
Rebbekah
MSC Industrial Supply
Antwoord van MSC Industrial Supply Co. UK
Hi Paul,
Thank you for taking the time to leave us with a review, we really do appreciate. We are glad to hear you are happy with the service we provide.
Kind regards
Kelly
Customer Service Department
Good communication
Good communication, helpful discourse. Good price and speedy delivery. Thank you.
24 maart 2026
Antwoord van MSC Industrial Supply Co. UK
Hi Gwyn,
Thank you for your wonderful review, we are delighted you are pleased with your order and we appreciate your support.
Kind regards
Kelly
Customer Service Department
Great service and quick delivery
24 maart 2026
Antwoord van MSC Industrial Supply Co. UK
Hi Edward,
Thank you for your kind review.
We are so glad you are happy with your order. It really means a lot to us that you took the time to share your feedback.
Kind regards
Kelly
Customer Service Department
Delivery always on Time
Excellent Company to deal with prompt reply and keep you posted on Delivery
23 maart 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon,
Thank you for your lovely review!
We are thrilled to hear such wonderful feedback.
We look forward to assisting you in the future.
Kind regards
Kelly
Customer Service Department
Good service & Fast deliveries.
Pleasant & efficient customer service personnel.
Easy ordering procedure.
Fast deliveries.
All Good.
17 maart 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning
Thank you for your review of our service. We are pleased to see we were able to deliver you a great experience.
Kind regards
Rebbekah
MSC Industrial Supply
Antwoord van MSC Industrial Supply Co. UK
Good afternoon,
Thank you for your 5-star review. We very much appreciate your comments and hope to hear from you again soon.
Kind regards
Rebbekah
MSC Industrial Supply
Antwoord van MSC Industrial Supply Co. UK
Good morning,
Thank you for your feedback, we are so pleased to see you enjoy dealing with us.
Kind regards
Rebbekah
MSC Industrial Supply
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