I'm a new employee to Moog and didn't have any safety shoes - I ordered my new safety shoes from you guys last Tuesday, I was told they would arrive up to a week later. But two days later, I had an... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great range of products , good prices. Website is terrible , cannot get a formal quote from the basket page. The click tab just takes you to payment. Previously the website was far less clunky and... Toon meer
Bedrijf heeft geantwoord
Great selection of products at reasonable but not good prices. Delivery was slow as you use DPD to send to Northern Ireland for which I am charged £8 for tiny end mills! Why can you not use Royal Mail... Toon meer
Bedrijf heeft geantwoord
Nothing negative to say about MSC and their service, quality tools etc. My only niggle was although delivery was next day, it arrived during the evening, after we had closed. That is only a routing i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Industriële apparatuur leverancier
- Schuurmiddelenleverancier
- Fabrieksapparatuur leverancier
- Fabrikant
- Veiligheidsuitrusting leverancier
- Staalgroothandel
Geschreven door het bedrijf
As a leader in the supply of Metalworking, MRO and Safety products, MSC helps drive the growth of customers by providing engineering support across the entire shop floor. MSC will find the correct tool for the job, helping customers increase efficiencies and develop solutions for their production challenges.
Trust MSC to deliver
Geschreven door het bedrijf
- Solving your biggest business challenges
- At the heart of MSC is our commitment to give you back control and demonstrate time and cost savings.
Next Working Day Delivery as Standard
Order before 6pm or 7pm online to receive next working day as standard
With our next working day delivery service, 99% of orders are dispatched the same day. We also offer a no quibble returns policy on catalogue items - we'll even collect it from you for free
Contactgegevens
7 Pacific Avenue, WS10 7WP, Wednesbury, Verenigd Koninkrijk
- 0800 66 33 55
- customerservice@mscdirect.co.uk
- mscdirect.co.uk
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
They kind and helpful and my parcel…
They kind and helpful and my parcel arrived on time.
16 maart 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning Neville,
Thank you for taking the time to leave us your review and rating us 5 stars. We look forward to hearing from you very soon.
Kind regards
Rebbekah
MSC Industrial Supply
Antwoord van MSC Industrial Supply Co. UK
Good morning Mark,
Thank you for taking the time to leave us your review, it's fantastic to see, we do appreciate it.
Kind regards
Rebbekah
MSC Industrial Supply
Great "consistent" customer service…
Great "consistent" customer service with fast, efficient deliveries and service.
13 maart 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Stephen,
Thank you for your review of our service. We are pleased to see we were able to deliver you a great experience.
Kind regards
Rebbekah
MSC Industrial Supply
quick delivery
12 maart 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Martin,
Thank you for the 5-star review. Great to hear from you.
Kind regards
Rebbekah
MSC Industrial Supply
Excellent - First time I’ve used MSC
First time I’ve used MSC, great pricing, great products, super fast delivery. Thank you.
12 maart 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning Ed,
Thank you for your review of our service. We are pleased to see we were able to deliver you a great experience.
Kind regards
Rebbekah
MSC Industrial Supply
Great service
Great service, fast an efficient.
Thanks to Lewis Brown for his knowledge and professionalism.
11 maart 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Tony,
Thank you for your feedback, we are so pleased to see you enjoy dealing with us and appreciate your comments.
Kind regards
Rebbekah
MSC Industrial Supply
Poor delivery experience
I ordered an internal groove digital calliper and told the sales person that we were closed Friday to Sunday. The sales person confirmed this note had been added to the order, and that the goods would not be delivered before Monday. Upon arrival at work on Monday an MSC parcel had been thrown over our 7 foot gate and left outside in the rain over the weekend.
12 maart 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning Dave,
Thank you for taking the time to leave us your review. We understand our Customer support colleague has been in touch.
Your feedback is very valuable to us as we are then able identify the issue and help to prevent a reoccurrence.
Kind regards
Rebbekah
MSC Industrial Supply
Fast delivery time excellent product
11 maart 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning Steve,
Thank you for taking the time to leave us a review of the services we offer. We look forward to hearing from you soon.
Kind regards
Rebbekah
MSC Industrial Supply
Very fast delivery and a great price.
21 februari 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning Mark,
Thank you for the 5-star review. Great to hear from you.
Kind regards
Rebbekah
MSC Industrial Supply
Good website
Good website, stock items available (but if not, relevant information provided re: timeline), packaging good and arrived on time - seamless.
11 maart 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning Joy,
Thank you for your feedback, we are so pleased to see you enjoy dealing with us.
Kind regards
Rebbekah
MSC Industrial Supply
Antwoord van MSC Industrial Supply Co. UK
Good morning,
Thank you for the 5-star review. This is really great to see.
We look forward to hearing from you again soon.
Kind regards
Bec
MSC Industrial Supply.
DPD deliveries are terrible
DPD deliveries are terrible, they continually try to deliver out with our hrs of business and when deliveries are eventually made the boxes are often bashed and burst.
Other than the delivery issues no other problems with MSC
10 maart 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning David,
Thank you for taking the time to leave us your review. We understand our Customer Support colleague has been in touch. Your feedback is very valuable to us as we are then able identify the issue and help to prevent a reoccurrence.
Kind regards
Bec
MSC Industrial Supply
Rohm keyless chuck…
Well made Rohm keyless chuck competitively price, excellent delivery (less than 24 hrs) and communications.
10 maart 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning Ian,
Thank you for taking the time to review us a 5 star, this is really great to see. We look forward to hearing from you in the future.
Kind regards
Bec
MSC Industrial Supply.
Excellent help and advice followed buy…
Excellent help and advice followed buy great delivery at reasonable price thank you
6 maart 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning Caroline,
Thank you for taking the time to review us a 5 star.
It’s great to see we have delivered you an excellent service.
We look forward to hearing from you soon.
Kind regards
Bec
MSC Industrial Supply.
Good service and problems solved by…
Good service and problems solved by talking to a real person.👍
6 maart 2026
Antwoord van MSC Industrial Supply Co. UK
Good morning Alan,
Thank you for taking the time to leave us a 5-star review of our services. We appreciate your comments.
Kind regards
Bec
MSC Industrial Supply
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Sharon,
Thank you for the 5-star review. This is fantastic to see; we really appreciate it.
Kind regards
Rebbekah
MSC Industrial Supply
delivered on time
5 maart 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Leszek,
Thank you for taking the time to leave us a review and rating our service at 5 stars.
Kind regards
Rebbekah
MSC Industrial Supply
Quality productgood ordered
Quality product ordered
Item expensive
Carriage charged even on £200+ item
We need you to have more competitive pricing if you want a better share of our business
6 maart 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Thomas,
Thank you for taking the time to leave us your review. We understand our Customer Support colleague has been in touch. Your feedback is very valuable to us.
Kind regards
Bec
MSC Industrial Supply
5 - 6 inch micrometer
Super price, next day delivered and left in safe place. No problems, will definitely use again.
5 maart 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Andrew,
Thank you for taking the time to review us a 5 star, this is really great to see.
We look forward to hearing from you in the future.
Kind regards
Bec
MSC Industrial Supply.
Caution when ordering
When looking in the on-line pages and see a set of items in a walleted presentation.
It's not unreasonable to assume the price displayed is for the set.
Unfortunately the price is for an individual item. So disappointed to expect a set and a single item arrives.
The staff however were excellent.
5 maart 2026
Antwoord van MSC Industrial Supply Co. UK
Good afternoon Tony,
Thank you for taking the time to leave us your review.
Further to our email to you. Your feedback is very valuable to us as we are then able identify the issue and help to prevent a reoccurrence.
Should you wish to discuss this further, please contact us on 0800 663355 opt 2 from 8am - 5.30pm Mon-Fri who will be more than happy to assist you further.
Kind regards
Bec
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