Murphy Door® Showroom Reviews 

Vica followed up right away on my questions and was patient and informative. I feel much better that I am going to get the right product now that Vica explained everything. Very excited to get my door

Savannah was extremely helpful, knowledgeable and personable. She explained the process very clearly and helped me consider my options, even helping me to choose and order an option upgrade. Top notch! 😊

Savannah was a pleasure to speak with, answered all my questions, and knew the process like the back of her hand! Excited for the door to get here!

Great experience. Vica Robertson was great and helped divert a potential disaster. When we are ready we will absolutely go with Murphy Door again.

Vica contacted me to review my order and helped me modify my order because I was unaware of the usable opening width. She sent images showing me so I could easily visualize and make a decision. She was incredibly helpful.

Savannah was brilliant. Her response to my order was prompt and she gave great advice when it came to the options offered with the space being utilized. Top notch Savannah, thank you!!

Savannah asked great questions to determine the best selections for what we wanted. She also provided a picture of the entire back of the door without a decorative panel so we could better determine if we wanted a panel.

Savannah did a great job, representing this company, answering all my questions and explaining the process perfectly. Love this company will buy again forsure.

Vica was great! She answered my question and provided updates on my order.

Great prices, easy ordering process, great customer service

5 star rating of my customer service experience with Amanda. She was kind, understanding of my frustration, responsive, resourceful, and had there not been one final issue with my product that broke the preverbal “camel’s back,” I would have kept the murphy ladder I purchased for $207.05. I liked the fact that when you become a Murphy Door customer you are assigned a concierge, mine was Alijah. Alijah was responsive regarding the delay in my shipment but it was Amanda who took over once it was finally received in a problematic state. The order was placed on 17Jul 2026 and received on 6Aug 2026. I notified Alijah immediately and Amanda took over managing the case on 7Aug and she was a pleasure to work with. Ultimately she got back to me on 13 Aug with a resolution. Separately I’ll review the product and the condition in which it was delivered.

Savannah was very helpful going over our order and confirming everything was correct. Very friendly and helpful service!

Vica was great. Hope the order goes as well!

Wow. After visiting your beautiful showroom, we were impressed with Mark's help, and ordered a door. Before we could get to our hotel, Savanah had texted me. Then she called and verified the order, everything was very professional on her end too! You guys are doing a great job! Thank you!!!

We ordered our first Murphy Door online. TBH, we were a little worried with ordering online given the dimensions and sizing. But, soon after the order was placed Vica Robertson (concierage) reached out to us and verified every measurements and options before finalizing the order through.
We get constant updates and have a direct line to Vica whenever we need updates. We are looking forward to receiving the door and installing it.

“Vica at Murphy Door was a pleasure to work with — knowledgeable, responsive, and helped me find the perfect hidden panel door for my space. Highly recommend!”

Amazing follow up with my order and walking through details to make sure I was getting what I wanted.

Vica was super helpful and even pointed out some things I didn’t really need with my order.

I appreciated working with Vica. She kept me informed of the door status and went out of her way to ensure a replacement part was made available for purchase when my builder ruined a part. The doors look pretty awesome and I've had a lot of compliments.

Vica Roberson was very help placing our order and answered all the questions we had for her. Great experience