Excellent customer service. Our concierge, Alijah, walked us through the entire process and confirmed that all of our measurements were correct. We also received Email updates for the entire buildin... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Savannah called me after I placed my order without request. She was very thorough and helpful. She even informed me of a custom option for which I opted that will make our transition between areas mor... Toon meer
Savannah reached out to me to verify all of the measurements and to make sure that the order was correct prior to the manufacturing of the doors. She went above and beyond to follow up with any change... Toon meer
Xavier has been awesome with helping me with this entire process. I started inquiring about this door back in March of this year. Xavier has kept in communication with me the entire time. Now that I’m... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Murphy Door started in a parking lot in Ogden, Utah, in 2012. Jeremy Barker, a career firefighter and paramedic, built the first hinge system himself because he needed to feed his kids and couldn't find a hidden door that actually worked. He built one. Then people started asking for their own. Today we're the largest designer and manufacturer of hidden doors in the country. We've shipped more than 200,000 orders to homes across America. We build hidden bookcase doors, Panic Rooms, Gun Doors, Secret rooms, hidden wall doors, French doors, storage doors, Murphy beds, mirror doors, Functional hiding furniture, floating drop down shelves, and the hardware that makes all of it move. Every piece is custom, built to order by our own design team, not pulled off a shelf. We run three plants, all in the USA: Ogden, Utah; Lexington, Kentucky; and a hardwood mill in Rigby, Idaho, which we bought so we control the wood from the log to the finished cut. Our hardware division, Murphy Door Machine, builds every hinge, every mechanical lock, and all the Murphy Bed hardware in house. Most of this industry imports hardware and puts their name on it. We don't. We've made the Inc. 5000 list seven times. NAHB gave us Best of IBS, Best Indoor Product, in 2022. We hold patents on our door systems. None of that means much if the door doesn't work once it's hanging in your house, so that's the bar we build to. Jeremy still works fire shifts. And is the Utah CEO of the Year by Utah Business 2026. This is still a family-run, American-made company, and we plan to keep it that way.
Contactgegevens
1400 W. 4400 S. Bldg. 2S, 84405, Ogden, Verenigde Staten
- 18884585911
- sales@murphydoor.com
- murphydoor.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent Product and Customer Service
The quality of their product is great and their staff is simply outstanding. Soon after my order was placed, I received a call from Vica, who became my personal concierge for this order. She guided me through every step of the process. There was a snag with the order upon delivery but this was quickly escalated by Vica for resolution. The issue was immediately addressed and might I say that the issue received attention from higher management to ensure it was addressed correctly. It made it feel that they took personal interest in getting the issue resolved. I could not have asked for a better response. Vica has checked in through the installation process just to see if there is anything else they can assist with. I will certainly recommend their product to other people. Kudos to Vica and the rest of the Murphy Door team.
Great experience with Vic
Great experience with Vic! Details covered, instructions were clear (from care and paint composition to delivery -and the invitation to call/text/email with any follow up.
Great customer service
Savannah did a great job of reaching out to me to confirm all pieces of my order and was helpful in getting my shipping address updated when my door moved into shipping status.
Savannah is a girls girl
Savannah was incredible to work with, she was very knowledgeable about the product! I love that she was diligent in making contact to check the order before it ships. It shows a company who cares. She also helped me add on the cheeky book latch. Thank you Savannah! You deserve a raise!
Anna was absolutely magnificent
Anna was absolutely magnificent, helped me figure out the problem I was having and get everything running smoothly. Anna had great energy and great customer service.
Vica was so helpful and very courteous
Vica was so helpful and very courteous. She called to make sure there was anything else we needed. She answered all my questions with professionalism.
Thank you.
Vica was super helpful and quickly…
Vica was super helpful and quickly assisted me in fixing my order after I discovered I had the wrong measurements. Truly excellent!
Very knowledgeable
Very knowledgeable, patient, and kind. Was understanding and helped make sure the doors would work in all aspects for our unique project!
Good company and friendly employees who…
Good company and friendly employees who care about your projects from start to finish, highly recommend
Savannah was very professional and…
Savannah was very professional and courteous. I appreciate her call as she updated my order as needed.
Service by Savannah was fantastic
Service by Savannah was fantastic. She took her time and gave me options. She was very clear going over my order.
Savannah provided excellent customer service
Savannah called me personally to confirm my door measurements and that made a big difference as my jamb was a custom depth which Savannah was able to accommodate. Great customer service and attention to detail!
Excellent and knowledgeable customer service!
Savannah took the time to explain the product in detail, and answered all of my questions so that I could make a more informed decision. I was on the fence about a couple of things, and she had me focus on the goals and end product. There was never any pressure! Not w if only she sold cars😁
Savannah was great and very thorough
Savannah was great and very thorough. I appreciated the call and texts and updates.
I really appreciated the call from Vica
I really appreciated the call from Vica, we went over my order to make sure everything was correct. She told me that I need to apply an oil or solvent based primer, an important step in protecting my new door. She clearly explained the shipping process and told me to take picture of any damage. I feel confident that this big purchase is being handled with care. I can’t wait to see my new door in place!
Helpful customer service
I needed some help with a missing piece of trim and a damaged piece of trim, and talked with Vica Robertson. Super helpful, helped me figure out what we needed, and is sending the replacement parts. Thank you so much!!!
Vica was incredibly nice and very…
Vica was incredibly nice and very knowledgeable about their products. I would certainly love working with her again!
Vica made the experience streamlined…
Vica made the experience streamlined and answered all of my questions. Great customer service!
Order review with Vica
I placed my order and within a couple of hours Vica reached out to me to review my order. When we got to the book latch hardware she asked if I had a book
I didn't realize it didn't come with the kit so she helped get it added to the order. Vica was knowledgeable, polite, professional and friendly. So far a great experience.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








