MyBritishPassport Reviews 

1.254
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

I have been utterly impressed from start to finish with the process of renewing my British Passport from abroad. Miguel is the name of the agent who helped me through the process, and I was quite fran... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was so glad I chose to go with UK Abroad to renew my passport. The assistance I received was extremely helpful. Instructions were clear and all the steps I needed to take were comprehensively explai... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a rather complicated application process after my British passport expired many years ago, I was now living abroad, and my name changed. However, Christa (my assigned agent) stepped me through t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We were skeptical about using this service at first, but our assigned assistant, Christa, reassured us and made sure we could transfer private documents safely. That was our initial concern. Christa... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Paspoortagent

Geschreven door het bedrijf

MyBritishPassport specialises in easy UK passport renewals and applications from abroad, with doorstep delivery.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
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4,9

Alle reviews

(1.254)

409 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

All worked well !

All worked well !! Easy to deal with , excellent responses from Sharron & did not take TOO LONG to get the passport !!

15 mei 2026
Review zonder uitnodiging
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Antwoord van MyBritishPassport

Thank you for your encouraging feedback. We’re pleased we could make your UK passport application simple and efficient. Here’s to many unforgettable trips ahead!

Beoordeeld met 5 van de 5 sterren

Shaun

Shaun, our adviser answered all our questions and was very helpful. He replied to every message I sent him. Thank you.

15 mei 2026
Review zonder uitnodiging
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Antwoord van MyBritishPassport

We’re grateful for your positive feedback and are thrilled everything met your expectations. It was a pleasure assisting you. Wishing you smooth and enjoyable travels wherever you go!

Beoordeeld met 5 van de 5 sterren

Mine was not a simple application

Mine was not a simple application for a few reasons. MyBritishPassport helped me navigate the various wrinkles and receive my passport in a timely manner, despite the obstacles. Communication was timely and excellent

13 mei 2026
Review zonder uitnodiging
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Antwoord van MyBritishPassport

We really appreciate your kind feedback. It’s great to hear that your experience was smooth and stress-free, exactly what we aim for. Enjoy all the opportunities that come with your new UK passport!

Beoordeeld met 5 van de 5 sterren

Exceptional service and communication

The person we dealt with being Madeleine was fantastic. Her communication and follow up was the best.

12 mei 2026
Review zonder uitnodiging
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Antwoord van MyBritishPassport

Thank you for your kind words and for choosing us. We’re thrilled you had a great experience. Feedback like yours keeps us motivated to deliver top-quality service. Enjoy your new British passport!

Beoordeeld met 5 van de 5 sterren

Great experience with MyBritishPassport

Great experience with MyBritishPassport.com. Chelsea guided me easily and promptly through each step of the process. 10/10 :)

13 mei 2026
Review zonder uitnodiging
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Antwoord van MyBritishPassport

We’re incredibly grateful for your feedback and are so pleased you’re happy with the service you received. It’s always a pleasure assisting our customers. Safe travels and enjoy the benefits of your new UK passport!

Beoordeeld met 5 van de 5 sterren

Francois was extremely helpful and…

Francois was extremely helpful and provided us with a seamless experience. Excellent service, pleasant to work with and timely. Unfortunately our experience with DHL in Vancouver was very different.

6 mei 2026
Review zonder uitnodiging
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Antwoord van MyBritishPassport

Thank you for sharing your experience with us. We’re delighted to know you were satisfied with our service. On behalf of DHL, we apologise for the inconvenience caused. Wishing you many happy and safe adventures ahead!

Beoordeeld met 5 van de 5 sterren

Highly recommended

The entire process was extremely well managed. From vetting and approval of photos (that we took ourselves), through submission of the application and supporting documents, we were guided expertly by our consultant Natasha. Our passports arrived earlier than we had expected and I highly recommend the service.

4 mei 2026
Review zonder uitnodiging
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Antwoord van MyBritishPassport

Thank you for your positive review. Our goal is to make every UK passport application straightforward and efficient, and we’re glad we achieved that for you. Wishing you many exciting adventures ahead!

Beoordeeld met 5 van de 5 sterren

Efficient and stress free passport service

Straightforward, clear instructions and really efficient. Kept up to date on all stages of the renewal of a very old passport. The courier costs and service are included in the cost which makes the whole process seamless and really easy. Glenda was great! Well worth it.

1 april 2026
Review zonder uitnodiging
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Antwoord van MyBritishPassport

Thank you for your wonderful review and for trusting us with your UK passport application. We’re delighted you had a positive experience. Your feedback truly motivates our team. Wishing you safe travels and many memorable journeys ahead with your new British passport!

Beoordeeld met 5 van de 5 sterren

Excellent communication

From the moment I was assigned Madeleine to help me navigate collating and managing all my documents the process was seamless. Although the process was lengthy, Madeleine always kept me informed of the next step.

13 mei 2026
Review zonder uitnodiging
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Antwoord van MyBritishPassport

Thank you for taking the time to share your experience. Your review means a lot to us, and we’re so pleased we could assist you successfully. Wishing you exciting adventures with your new British passport!

Beoordeeld met 5 van de 5 sterren

Francois did a great job and helped me…

Francois did a great job and helped me get it done step by step great work.😁

12 mei 2026
Review zonder uitnodiging
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Antwoord van MyBritishPassport

We’re grateful for your positive feedback and are thrilled everything met your expectations. It was a pleasure assisting you. Wishing you smooth and enjoyable travels wherever you go!

Beoordeeld met 5 van de 5 sterren

Christa helped me navigate the red tape…

Christa helped me navigate the red tape and confusing bureaucracy of getting a UK passport from Australia.

12 mei 2026
Review zonder uitnodiging
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Antwoord van MyBritishPassport

Thank you for your encouraging feedback. We’re pleased we could make your UK passport application simple and efficient. Here’s to many unforgettable trips ahead!

Beoordeeld met 5 van de 5 sterren

easy process

I spoke to a very nice lady named Brittany who helped me very much and nothing was to much trouble. She made the whole process easy and trouble free.

4 mei 2026
Review zonder uitnodiging
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Antwoord van MyBritishPassport

Thank you for your encouraging feedback. We’re pleased we could make your UK passport application simple and efficient. Here’s to many unforgettable trips ahead!

Beoordeeld met 5 van de 5 sterren

I’m so glad I went with my British…

I’m so glad I went with my British passport to get my expired passport renewed.
Hayley, the consultant was a great help and encouragement.
I was kept in the loop with what was happening and was replied promptly to any queries I had.
Thank you!

12 mei 2026
Review zonder uitnodiging
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Antwoord van MyBritishPassport

Thank you for your wonderful review and for trusting us with your UK passport application. We’re delighted you had a positive experience. Your feedback truly motivates our team. Wishing you safe travels and many memorable journeys ahead with your new British passport!

Beoordeeld met 5 van de 5 sterren

Application process

Leigh kept me informed at each step of the process. The application process was fairly easy. Oversight on my behalf for not reading instructions properly.

11 mei 2026
Review zonder uitnodiging
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Antwoord van MyBritishPassport

We appreciate you taking the time to leave such positive feedback. Your support helps us continue improving our services. Wishing you happy and safe travels!

Beoordeeld met 5 van de 5 sterren

The support was so helpful and timely

The support was so helpful and timely. Hayley did a tremendous job to support the processing of my passport.

4 mei 2026
Review zonder uitnodiging
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Antwoord van MyBritishPassport

Thank you for sharing your experience with us. We’re delighted to know you were satisfied with our service. Wishing you many happy and safe adventures ahead!

Beoordeeld met 5 van de 5 sterren

Happy renewal of my British 🇬🇧 passport

I was very happy with the process of renewing my British 🇬🇧 passport over the eleven weeks from the start of the process to delivery 🚚 of my passport here in Australia 🇦🇺 today ..Carina the consultant was very helpful with every stage which was amazing and made the process easier..thank you once again..I am now ready to book holiday arrangements to the uk 🇬🇧 this coming July and August..hugs to all.. Richard

11 mei 2026
Review zonder uitnodiging
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Antwoord van MyBritishPassport

We’re incredibly grateful for your feedback and are so pleased you’re happy with the service you received. It’s always a pleasure assisting our customers. Safe travels and enjoy the benefits of your new UK passport!

Beoordeeld met 5 van de 5 sterren

Nicky

Nicky, the Consultant, responded very quickly to any question or request that I made. She explained everything clearly and her updates were received frequently and on time.
I would most definitely recommend her and the organisation to anyone needing to update their British Passport.

11 mei 2026
Review zonder uitnodiging
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Antwoord van MyBritishPassport

Thank you for your positive review. Our goal is to make every UK passport application straightforward and efficient, and we’re glad we achieved that for you. Wishing you many exciting adventures ahead!

Beoordeeld met 1 van de 5 sterren

Use the official GOV.UK site and save unnecessary costs

up front: my fault completely for landing on this site.

It is not the official GOV.UK site for British Passport issues. But like me, maybe a lot of people get caught by the fact that it may look official.

So basically you pay for a passport from Europe 275 GBP
whereas the official site only charges you 145, 14 GBP.
For no benefit whatsoever. The official site tells you exactly the same as this site as what to do, what is necessary, how to send, etc. etc.The official site also helps if necessary.

As I had already paid up front I stuck with them. When it came to a couple of questions the employee was no help at all. On the site you can request a phone call - but they never called back, just repeated a mail answer I already had. The employees knowledge of the DHL Courier regulations was simply wrong.

A lesson learnt.Check web sites thouroughly and use the official sites.

30 april 2026
Review zonder uitnodiging
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Antwoord van MyBritishPassport

Thank you for taking the time to share your concerns. We take feedback very seriously.

Please allow us to clarify that while we are not a government agency, we are a legitimate service provider that assists with the processing of British passport renewals, replacements and applications from abroad. Our role is to offer additional support and services not provided on the official government site, which may account for the difference in price. This information is available in our terms of service and FAQs, as well as a disclaimer on every page of our website which we strive to present as transparently as possible.

Can you please confirm who your consultant was in order for us to investigate this further. Looking forward to your feedback.


U.K.PASSPORTS offers an independent service, not associated in any way with any government. You have the option to apply directly on the government website, however, our services exist to prevent the risk of possibly losing your government fees if your application is rejected or delayed for too long.

To view our authenticity, click here: https://ukpassportsmail.com/authentication/

Beoordeeld met 5 van de 5 sterren

Chelsea made the remote process from…

Chelsea made the remote process from New Zealand very easy and was helpful

11 mei 2026
Review zonder uitnodiging
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Antwoord van MyBritishPassport

We really appreciate your kind feedback. It’s great to hear that your experience was smooth and stress-free, exactly what we aim for. Enjoy all the opportunities that come with your new UK passport!

Beoordeeld met 5 van de 5 sterren

A rough path made smooth

A very complicated process for me was handled well by Shaun of U.K.Passports who avoided the pitfalls which could have caused delays or cancellations.

10 mei 2026
Review zonder uitnodiging
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Antwoord van MyBritishPassport

Thank you for taking the time to share your experience. Your review means a lot to us, and we’re so pleased we could assist you successfully. Wishing you exciting adventures with your new British passport!

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