myChway Reviews 211

First off, Oran who was is my contact here is amazing! Very helpful in getting me the best deals and listening to everything I need and giving me the best recommendations. Customer service is 10/10 👌
One of my items got lost within fedex and Oren quickly reached out about the issue and had a replacement machine prepared to be shipped out to me the same day I was notified.
I can’t wait to start using all of my equipment. This company is 100% reliable and everything is at your doorstep quickly.

I was pleasantly surprised about my experience. Received the item very quickly. Customer service via WhatsApp was very helpful and responsive. Haven’t tried the item yet, but so far 5/5

Great customer service. Really chuffed with my machine. Very helpful and good communication.

Great Product and great customer service! Responds quickly and addresses any issues with shipping and/or questions you may have.

Great products. I received great service and professional responses via WhatsApp. Also received my products and Machine very fast.

This is a very professional place and the equipment is seriously good !!!! REALLY

Their customer service it is grrrrreat, they respond quickly and they offers you ways to help, honestly I loved this company, hoping they will keep the same essence and help sense once they grow up in this business .
Definitely I will buy more stuffs from this company, all I can say is that they are amazing, please myCHway, do not change never even after you had grow more, please, my best wishes as well and thanks a lot for your help, I hardly never do rates or comments, but this time I did it because I really like the way you helped me and for the patient you gave me. Thanks.

Shipping was so quick! I have used the machine twice and I haven’t noticed a difference yet

Miya, has been great throughout this interaction. I had a few small shipping issues and Miya stated in constant contact with to make sure I was updated on the progress as well provided me a $40 refund because of the issues I was experienced.

I never received the item, I’ve tried to contact them but no answer. Take your business else where.

Service was great, received my device on time and quick response to all my questions.

I love the product so far still working
On testing pur result

Fast, reliable products! Have me a GREAT DEAL, over half off website price..

I love there machines and they are easy to communicate with.

Great experience! Fast and efficient with good quality products! Would highly recommend!

(Update) Thank you for the quick turnaround. Received my equipement. Only waiting to receive the gel. I can tell that you take your customers seriously. I appreciate that. Very excited to start using my equipment. Thanks! I have no confirmation email of my purchase, the purchase notice only has an order number and have no idea regarding shipping. I tried live chat ane whatsapp, and no answer whatsoever.

I ordered 3 items from mychway. I received 2/3 items in a very timely manner. Unfortunately, one of my items was lost in the delivery process. I contacted customer service, and Amelia was my representative. She kindly assisted me in replacing the lost item expeditiously. I appreciated the fact that she was able to help me in such an effective manner. She was very helpful. Thank you so much. 10/10 would recommend mychway to a friend despite the inconvenience in one of my packages due to the amazing customer service.

I ordered a 6 in 1 cavitation machine a week ago and no tracking number no reply from the live chat as to when or even IF I’ll receive my order. I think I’ve been scammed. Supposedly, they deliver within 3 - 5 business days after your order but it’s been 6 and I don’t even have a tracking number. They sent me a email with YouTube links for how to operate the machine and a “manual” that turned out to be a broken link. So, no tracking number, no machine, no manual & no response. Also, I just noticed various “MyChWay” profiles. There’s mychway.com, mychway.shop & mychway.online. So, which is the real one? Beware.
UPDATE: I finally got the cavitation machine on 7/6/25. Once this review went up, I was contacted by someone from MyChWay's customer service department who explained that shipping was delayed because the particular machine I ordered was out of stock and new stock was coming it. My delivery was supposed to come sooner than 7/6 but there was some delay on FedEx's end so that's not their fault. Set up pretty easy and I used it as soon as I got it. Now, time to wait for results.

My 9 in 1 device came in the mail in 3 days. Nothing was broken or missing. I am waiting for the gel to arrive. I am looking forward to using it and getting the results as promised!

Thanks to my customer service representative, Amelia, who was so professional, answered all of my questions promptly, and made sure that I received my 6 in 1 Cavitation machine. I haven't used the machine yet, but it appears to have arrived in perfect condition.