Right after the order was placed, the customer service rep was sending emails with updates regarding the order and shipping. Order arrived in the time frame they mentioned 5business days....the machin... Toon meer
Bedrijf heeft geantwoord
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Literally the best machines I have. The results are brilliant and instant. Customer service is good better than my expensive machines. I only buy from here now on, so glad I found you so happy.
Bedrijf heeft geantwoord
Purchased product from mychway and was confused about eta because my order had 2 products and one arrived early and I thought the second item was delivered elsewhere, well I had Calli respond quickl... Toon meer
Bedrijf heeft geantwoord
I ordered the Hydrodermabrasion 6-in-1 machine from myChway and had a great experience. Their customer service was professional, responsive, and kept me updated throughout the entire process. When I r... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
myChway is the best beauty machine manufacturer, providing cavitation slimming machine, lipo cavitation machine, and a list of aesthetic treatment solutions.
Contactgegevens
RM1701A, Pengdu Mansion, 126 Nanguang Rd, Nanshan, 518000, Shenzhen, China
- (+852)561-47818
- customerservice@mychway.com
- mychway.com
4,8
Uitstekend
211 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent Customer Service and High-Quality Products
This company has the best customer service ever! I have ordered body contouring equipment from them a couple of years ago and I recently ordered a facial machine. They always deliver high quality products and service. I highly recommend myChway!
13 maart 2025
Review zonder uitnodiging
Antwoord van myChway
Thank you for your wonderful feedback! We're so glad you're happy with our products and service. Your support means a lot.
My machine arrive in 3 days. Works great.
My machine arrive in 3 days.
Machine came very secure and wrapped. Didn’t come with instructions on how to plug it all together and had to go to tiktok on how too put it together.
There online training is useful for first timers.
3 februari 2025
Antwoord van myChway
Thank you for your feedback!
We're glad your machine arrived securely and quickly. We apologize for the missing instructions and appreciate your patience.
Happy to hear the online training was useful.
Let us know if you need further assistance!
Love my product and even better…
Love my product and even better customer service! Ty
3 maart 2025
Review zonder uitnodiging
Antwoord van myChway
Thank you so much for your kind words!
We're thrilled to hear that you love your product and had a great experience with our customer service.
Your satisfaction means everything to us!
Fast delivery
20 februari 2025
Antwoord van myChway
Thank you for your feedback!
We're glad to hear you received your order quickly. We strive to provide fast and reliable service.
If you need anything else, feel free to reach out!
Amazing Machine And Outstanding Customer Service!
I recently purchased this machine, and I couldn’t be happier with my decision! The quality is excellent, and it works exactly as described. I’ve noticed great results after just a few uses. It’s easy to operate, and the different functions make it a versatile addition to my beauty routine.
What truly impressed me was the outstanding customer service. The team was incredibly helpful, answering all my questions promptly and ensuring I had everything I needed to get started. A special thanks to Amelia, who was exceptionally kind and patient throughout the process. She went above and beyond to provide support, making the whole experience smooth and enjoyable.
If you’re considering this product, I highly recommend it! Great machine and even better customer service.
28 februari 2025
Review zonder uitnodiging
Antwoord van myChway
Thank you so much for your wonderful feedback!
We're delighted to hear that you're enjoying the machine and seeing great results.
For any further inquiries, please feel free to reach out.
Customer Service has been exceptional…
Customer Service has been exceptional and Amelia was the one who had assisted me with diagnosing and finding out how to properly install my machine. 5 stars. Thank you so much.
20 februari 2025
Review zonder uitnodiging
Antwoord van myChway
Thank you for your fantastic feedback!
We’re so pleased to hear that Amelia was able to assist you with diagnosing and properly installing your machine.
Your 5-star rating is greatly appreciated, and we’re always here to support you!
Excellent customer service
Excellent customer service, very prompt responses (please consider the time difference wherever you are) to my questions. The machine I ordered is as expected and I think a very reasonable price. It did take me a while to get it however that was due to clearing customs.
18 februari 2025
Review zonder uitnodiging
Antwoord van myChway
Thank you for your feedback!
We're glad you were happy with our service and the machine.
We appreciate your understanding about the customs delay. Let us know if you need anything else!
Excellent service
Excellent service, swift delivery. Machine arrived quickly and instructions were pretty straightforward. The best part is I am already getting results.
13 februari 2025
Review zonder uitnodiging
Antwoord van myChway
Thank you for your kind words!
We're happy to hear you're already seeing results and that the delivery and instructions met your expectations.
We appreciate your support!
Love Mychway!!!!
Amazing customer service. Quick shipping and great products. Thanks Amelia, Thanks Oran, and Thanks Miya. They answered allllllll my questions and concerns Fast.
1,000 of 100 recommended ❤️
12 februari 2025
Review zonder uitnodiging
Antwoord van myChway
Thank you so much for your wonderful feedback!
We’re thrilled to hear about your positive experience with our team. We truly appreciate your recommendation.
The entire process was fabulous…
The entire process was fabulous however, came in earlier than expected. Loved shopping with your company. Highly recommend.
13 januari 2025
Antwoord van myChway
Thank you for your kind words and positive feedback!
We're thrilled to hear you had a great shopping experience with us. We appreciate your recommendation.
Good service and Amelia's attention was…
Good service and Amelia's attention was very efficient, she helped me with all my questions regarding the machine, highly recommended
10 februari 2025
Review zonder uitnodiging
Antwoord van myChway
Thank you for your kind words! We're thrilled to hear that Amelia was able to assist you efficiently and answer all your questions. Your recommendation means a lot to us, and we appreciate your support!
Amelia was the best representative that…
Amelia was the best representative that I have ever dealt with. She answered all of my questions and helped me with my new order. I cannot wait to order more products from mychway!!!!
9 februari 2025
Review zonder uitnodiging
Antwoord van myChway
Thank you for your wonderful feedback!
We’re delighted to hear that Amelia provided you with exceptional service.
We truly appreciate your support.
Great equipment and Custumer service…
Great equipment and Custumer service 100% recommend!
5 februari 2025
Review zonder uitnodiging
Antwoord van myChway
Thank you for your kind words! We're delighted to hear that you're satisfied with our equipment and customer service. Your recommendation means a lot to us!
Amelia was very prompt on all the…
Amelia was very prompt on all the instructions on this machine. She always got back to me in a timely manner
14 januari 2025
Review zonder uitnodiging
Antwoord van myChway
Thank you for your kind feedback! We're thrilled to hear that Amelia provided prompt and timely assistance.
Your satisfaction is our priority, and we appreciate your support!
Unoisetion 6 in 1
Bought the Unoisetion 6 in 1 Cavitation/RF/Laser Lipo and everything was great except the Body RF probe. I spoke with Amelia and within 3 days including the weekend I had a new RF probe and everything was working and amazing on this machine! MyChWay is highly recommended!
17 januari 2025
Review zonder uitnodiging
Antwoord van myChway
Thank you for your wonderful review!
We're so glad to hear that you’re enjoying your Unoisetion 6 in 1 machine and that Amelia was able to assist you quickly.
Your recommendation means a lot to us, and we truly appreciate your support!
Great products and exceptional customer…
Great products and exceptional customer service always willing to help if there's any issues great communication satisfaction is there a number one concern.
20 januari 2025
Review zonder uitnodiging
Antwoord van myChway
Thank you so much for your kind words!
We’re thrilled to hear that you’re happy with our products and customer service.
Your satisfaction is our top priority.
Amelia was very patient and explained…
Amelia was very patient and explained everything to me no matter how many questions I asked
14 januari 2025
Review zonder uitnodiging
Antwoord van myChway
Thank you for your kind feedback!
We're thrilled to hear that Amelia was able to assist you patiently and thoroughly.
We appreciate your support!
Happy with delivery to Australia
Happy with delivery to Australia, machine arrived in perfect condition
30 december 2024
Review zonder uitnodiging
Antwoord van myChway
Thank you for your feedback! We're glad to hear that your machine arrived in perfect condition and that you're happy with the delivery to Australia. We appreciate your support!
Mychway is a great website highly recommend
There machines are top of the line. I only order from them. They give the best deals and I know I can trust what I am getting from them highly recommend this site.
22 december 2024
Antwoord van myChway
Thank you so much for your kind words and support!
We're thrilled to hear that you trust our products and enjoy the deals we offer.
For any further inquiries, please feel free to reach out.
Extremely helpful
Extremely helpful! Great customer service! Will shop with again🙏🏽👍🏾
12 december 2024
Review zonder uitnodiging
Antwoord van myChway
Thank you for your kind words!
We’re delighted to hear about your positive experience.
If you have any further inquiries, please don’t hesitate to reach out.
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