NatureSpy Reviews 

I found the Nature Spy website really helpful in homing in on the cameras that we needed for our site.

When there was a problem with one of the cameras, NatureSpy were swift, friendly and helpful in sorting out a replacement.

Outstanding - many thanks.

I could not be happier with both my purchases and the customer service I have recieved though this company. They have a great ethos all about conservation and nature. I would recommend them highly to anyone.

Excellent service. The item I was interested in wasn't in stock. NatureSpy got back with info about the product and said they would email once back in stock. This they did and overall great communication once I placed my order. Glad to use a company that does so much for wildlife and conservation.

I bought a trail camera last August. Recently went to download pictures and found moisture in the camera. Long story short it no longer worked correctly. Contacted NatureSpy and they got back to me very promptly. Without asking they offered to replace the camera, and in fact offered to send an upgraded 4K unit in place of the faulty unit. That new camera arrived this morning as promised. Outstanding customer service, couldn't be more happy with this business. Highly recommended.

Recivied my camera really quickly after it being out of stock.I am very pleased with it it is a good looking camera and well built.I looked at cheaper cameras but i always think buy cheap you buy twice.It was easy to set up and I’m no expert but i found it easy following the instructions.I did a review and buy accident I only left 1star I would like to correct this it is definitely 5 star ⭐️ .From ordering to receiving my camera I can not fault Nature Spy.I will leave another review when I’ve got used to it and I’m sure it’s going to be good.

This review has not been encouraged and I am not a frequent reviewer. However I felt compelled to highlight this firm as one of the most helpful and accomodating that I have had the pleasure to purchase goods from.
I unfortunately twice experienced an issue with a major-brand trail camera. They were extremely helpful on both occasions immediately replacing the product, on the second occasion with a higher-spec model.
These firms need encouraging and if you are in the market to buy, you will have real peace of mind from NatureSpy

I treated myself to a camera at Christmas and The Nature Spy Shop reviews convinced me to use them. There is a good selection of camera's and I picked one. It arrived quickly and I set it up as per the instructions. Unfortunately it was faulty and failed to work correctly. I emailed customer support and received several replies asking me to check various settings. It soon became apparent that it wasn't user error and I returned the camera. Two days later the money was back in my bank account. Brilliant customer service.

I stumbled across Naturespy after doing a Google serach to buy my first trail camera. Their website and buying guide seemed honest and straightforward. Their prices were as good or better than anywhere else so I ordered my Browning Edge.
From order to delivery was far faster than I hoped. The tracking info was the best I have seen and any technical questions have been answered at lightening speed. Top marks all round.

Nature Spy customer service has been excellent. The trail camera we purchased from them had a fault with the power supply and not capturing all images. The Nature Spy Technical Team asked me to provide details by email and within a few days I had an email back saying they would replace the camera. The new camera arrived with a new set of batteries. I was very impressed with the prompt service and very positive response.

The '100% Excellent' reviews says it all. Informative, helpful, swift to reply and speedy delivery. I can't speak for aftersales yet as the product has only just arrived, but I've no reason to belive it won't also be excellent.

It's a shame more British companies aren't able to offer the same level of service as NatureSpy. If they were, life would be a whole lot easier!

I put the wrong batteries in a camera trap I bought from Nature Spy and fried the internal battery. Sent it back and they replaced saying that they should have made it clearer what batteries needed to go in! I think that's exceptional considering it does have battery recommendations on their website.

Being a complete novice with most things I always look for suppliers who I think can provide the relevant product information as well as a great service, NarureSpy did not disappoint. From the first phone call I felt confident that they knew their products and were keen to help, the online purchase was fast and straightforward and I was very impressed with the updating of the order and the delivery time, the camera arrived within 24 hours less than a week before Christmas. A follow up call was dealt with rapidly and I have no hesitation in recommending this company.

I agree with the other reviewers in that NatureSpy's before and after-sales customer service is outstanding. After a few weeks of purchase I decided, for a couple of reasons, that the camera I had chosen was not for me. James was been a big help and answered all my queries promptly and efficiently, and finally organised a refund unquestioningly. Thank you.

I was delighted with Naturespy when I purchased my first camera; great service and knowledge in terms of what to buy and what batteries to use. When my second camera stopped working barely a month after purchase the team at Naturespy (having first checked I wasn't doing something stupid, which was entirely possible) asked me to return the device. They then swiftly contacted me to say a fault had been found and a replacement was on its way. A couple of days later a brand new camera was in my hands.
Faultless service and, as a result, guaranteed future purchases from Naturespy.

The camera I ordered was out of stock but naturespy kept me updated about the progress of my order. The delivery was delayed so naturespy recommended an alternative. I'm thrilled with the wildlife camera they suggested and very impressed with the customer service I received. 10/10

Once again customer service absolutely faultless. I STRONGLY recommend buying your next trail camera from them. Prices are excellent and as I've already said - service is the best.
I've bought 2 Browning RekonForce Edge cameras from them and they work perfectly.

I emailed for some advice and got a very comprehensive response. I am very happy with my purchase (apart from forgetting to turn it off when removing the card and spoiling my batteries)

Had a battery issue with my camera trap a few weeks after purchase. James from Naturespy immediately diagnosed the problem, told me the solution and sent me free replacement batteries. Couldn't ask for better service.

delighted with the purchase of this camera, great service and easy set up, would definitely recommend

Wonderful customer service. My Browning camera recently developed a fault while still under guarantee. It was checked and replaced super fast even during lockdown. They are always very helpful with any problems that may arise either with the item or advising how to use the cameras better.