Nine Line Apparel Reviews 

I just received my first Nine Line shirt and was very disappointed. The fabric of the shirt was very thin.... not the quality I was expecting. Luckily I bought a size larger than I normally wear or it wouldn't have come close to fitting. Don't think I'll order from them again.

Bought the 6 pack of tees XL and after washing, they are now youth XS ! Decided to give them another try for their Cancer awareness edition shirts. Ordered them in early September and it is now October 22 and they are still 5 days out. October is Cancer awareness month and My wife and I really wanted to wear them in October.
Thats it,,, no more orders from Nineline. Should have read the reviews first.

DONT DO IT ((NINE LINE APPAREL)) Bought a shirt washed it and now it’s the size of a handkerchief absolutely terrible merchandise if this is a military or veteran backed company it’s a crime against America DO NOT PURCHASE from these Chinese companies you will be disappointed!!!

Homophobic pieces of shit.

I have never purchased from them and never will after reading the reviews. Thank you trust pilot. I have been scammed several times with online purchases, so I ALWAYS check reviews first now! Sounds like this was a great company @ one point in time. Hopefully the owner figures things out. Hope you all have a great day and God bless!!!

I've invested and purchased shirts from Nineline for roughly 9 years now give or take... I enrolled in their Patriots Club right off the bat and was extremely happy with the shirt sizing, the fit and the quality. Over the last several years the shirts have become less quality, horrible fit, and the sizing is roughly 1 to 1 -1/2 sizes off now. My only guess is that the owner, President, CEO, CFO don't wear their own shirts. Otherwise, they would know that whoever is in control of their quality control is KILLING their brand. I had to cancel my Patriots Club Subscription and do not plan on buying any shirts from them in the future. I wear a 3XL and I had to give all my newer shirts that I can't wear to my brother who wears XL, and they fit him great. Sad, very sad. I wish there was a way to get this review in front of someone who makes decisions over there about quality and branding because this is NOT a good look, AT ALL. Why would you knowingly REGRESS... Pi$$ poor management is all I can think.

Damn, did I order from baby gap? I only weigh 136 and a medium is so tight my nipples are sticking out. wtf….

Dobrý den,

značku Nine Line apparel jsem si vybral pro její příběh. Kvalita produktů není taková v jakou jsem doufal. Mám 8 různých triček a jednu mikinu. Bohužel všechny mají žmolky a některé jsem už vyhodil. Bohužel mě to mrzí, že firma, která podporuje válečné veterány prodává takové zboží.

Omlouvám se za špatnou recenzi.

S pozdravem

Jakub Brabec, Czech republic

WOW! I should have gone to Trust Pilot first before making my purchase. A 1.5 star rating out of 5 is shameful. I just received my order. It took three weeks and countless emails. The shirts are TOO SMALL. Not at all what their sizing indicates on the Nine Line website for a medium but it is actually for a small. They sent me a form to print-out for a pre-paid label, meaning, prepaid by me for $10. Just called the credit card company and opened a dispute. Just think, they are asking people to invest in Nine Line. If they were doing so well, why do they need investor money?

I ordered several T-shirts from nine line T-shirts online in Georgia on June 21, 2025. Bottom line...STAY AWAY..they don't answer phone calls, there phone system hangs up on you after about 3 minutes on hold waiting for a customer service representative. They took several days to answer emails with excuses as to there production is running behind and they'd talk to the production supervisor...BS !! I ordered supposedly a discontinued design of t-shirt which I assumed was in stock and they said it had to be printed up. After emailing back and fourth a few times I asked if they couldn't fulfill the order within a few days I wanted a refund. They did refund me after the promise to have my order done by the date we had agreed on then it fell through again.... Just stay away as it isn't worth the frustration and go to some other company that actually has communications with customers and employees who actually care. I ended up ordering my tshirts from another company and within a week, along with a substantial savings from these clowns prices good and EXCELLENT top quality shirts and they actually answer there phones in customer service and keep there promises !!! I feel main issue here is lack of communication in there production facility and disgruntled employees...NOT a good way to treat a veteran.. ZERO stars for these people.

Shirt was advertised that it would ship in 24hrs... I shipped 6 days later which is umexceptible

john

Sad. We usually purchase from GruntStyle but saw some great designs on this site. Great designs but poor quality shirts. Very disappointed.

Ordered 3 shirts and could not be more disappointed. Shirts are made of such thin material you can see through it. The neck holes are gigantic and makes a never worn shirt look stretched out. These guys are taking people money and giving them a terrible product. What a scam ! I waited weeks or these shirts on top of the poor quality. Dont walk but run from these guys.

I went to the store in Savannah they wont honor any discounts. Ordered my last online still stuck in Denver CO. since mar 31. Quality of material has slipped. All this probably should stay away until they get or decide to get their act together

Ordered from here twice now. Bought 2 hoodies which are super comfy and no complaints. I definitely forgot how slow shipping is from my first order and where it says next day shipping that is total bs. I ordered a few more things which will be my last. Just takes way too long to receive product. If you don’t mind waiting 2-3 weeks then give them a try. Ps. Was supposed to get my second delivery today but did not arrive.

Was advertised as an American made jacket by supposedly veteran owned and made. Was a Rothco jacket, made in China. I'm going to start calling customer service before ordering any more clothing online, as I want American made, and if I can support veterans that is even better. If you advertise it as such, I should not find a "Made in China" label.

Shipping so painfully slow!! No one picks up when try calling customer service! Had to leave a callback number. What a sorry so called veteran owned company!

I would have given zero stars but not an option. I spent about $200 on an order in November for Christmas. Needless to say the order did not arrive for Christmas. Then come January 2nd and I call them and they ask me to wait and call back in a week, which is absurd. Then a week later I call back and the original lady, I believe her name was Trish or Julie. She escalated me to a manager and the manager just repeated continually file with USPS to get a refund, as if I didn’t hear the first time after telling her I already did and it was open and closed and USPS has lost it. She then tried to lie and say I didn’t send a message to them which I did and the First Lady already confirmed I didn’t send. She then hung up on me and now I stuck filing with my bank to try to get my money. What ever happened to customer service? Businesses used to refund and apologize and offer something additional to ensure you come back. This is sad.

I bought a limited addition, short run shirt to benefit R 22 military dog group the T-shirt was made in Nicaragua. It’s some cheap 3 blend paper thin material You can hold it up to the light and you can see through the shirt the logo on the back the silk screening on it is only covers about half the letters. It’s just like faded out you can look through the through the silk screen is splotchy see the photos I have emailed the company and have gotten no reply