Nine Line Apparel Reviews 

Ordered after seeing on tv. Wanted to help the hurricane victims in North Carolina and also Veterans. The shirts looked like I ordered from Temu or Shein. Theyre mens shirts but look like thin stretched out womens shirts. Thin and neck is huge. These are the worst shirts ive ever seen. You can tell theyre made in another country . Will never order from Nine Line again. Im embarrassed to give them to my guys for Christmas.
I hope this company makes changes to quality because I would love to see them prosper. I did a bad review of shirts on Facebook and they deleted my comment. In a private conversation On messenger they went head to head with me when I said that were tagged shirts Honduras and Nicaragua. They said the material was US but why would they be assembled in a foreign country? They said Bella Canvas does their apparel and are proud of them but Bella Canvas also has a bad reputation. In the last of our conversations on messenger they said they have plenty of people who buy their Products. I guess so essentially they dont need me. This is what they said in end...We're not at all! We are just doing great, so we're not worried about it! Thanks for your input!

Ordered over a month ago, products STILL haven’t shipped. Someone said they would a week ago. No updates, can’t get anyone on the phone. Horrible customer service. Will never order from again. Avoid them!

Quality of t-shirt material so poor, you can see through it. Who are they kidding advertising as a US Company when the tags on the shirts say "Assembled in Nicaragua of US components". 50% polyester, 25% rayon and 25% cotton. Guess I missed the fine print or this is just the new "wicking" material. Like the messages on the shirts, but not worth the price and want to support the US economy. Anxious to see how well the return process works.

Purchased a $30 tee shirt. Took 3 weeks to deliver and is an absolute disappointment / waste of money. You can buy better quality clothing at Walmart - cotton is so thin you can see through the fabric. Would never buy another product from them.

New tee shirt purchases were thin material, not like the previously 100% cotton made in the USA! I did not want and stay away from the whatever you want to call the latest thing, fast dry material. New tees are at least an inch shorter in the waist and the sleeve lengths keep crawling into your arm pit. New material is a mixed 3 blend of materials, NO cotton, provided to Honduras for cutting and sewing. This is my last order from this American ex-military company.

I would give it a 2.5 but, I received 2 of the ordered 4 items (50%) that were apparently shipped as 4 and then Nine Line decided to refund after shipping and sent 2 items. Received the shipping notification for the 4 items via USPS -Order # USA4352830. These items were for a 4 group Physicians office VA Retirees). I called ahead to ensure that the items were on hand to order and then placed the order. Fiasco- weeks later, an employee returned my call and said that they would make it right and ship the remaining items. Nope - Never happened. Here it is 6 months later. - Sad, never again.

30$ for a 50% polyester and only 25% cotton t shirt with a destroyed American flag logo on the back.This is Temu level quality that you can buy for 2 dollars.Thought I was buying something nice but I felt scammed after this purchase.Most probably the owner is an opportunistic piece of trickster selling patriotism while getting rich.I waited one year to visit US an buy this T-shirt.Worst thing ever

First of all, I'm a veterand absolutely love their product,but that being said they have the absolute worst delivery service. It takes so long to receive your item.

I ordered 2 hats and only received 1 hat. The hat itself and the design is very generic. This is the first time I’ve ordered a product and will be the last.

My husband put in an order and never received his shirts. They said it would take a month to ship from China, but 6 months later, it still hasn’t come. (Couldn’t recall exact date) He laughed it off, but I felt we need to warn future customers.

APPAREL IS NOT MADE IN THE U.S. I I ordered 2 shirts, the tag shows "USA STRONG, ASSEMBLED IN NICARAGUA OF U.S. COMPONENTS". Another website claiming to care about American manufacturing yet is made in NICARAGUA. I tried leaving a REVIEW ON YOUR WEBSITE 3 TIMES AND YOU'VE DELETED IT EVERY TIME. So you are deceiving your customers.

Expensive for what you get. T shirts are cheap, lightweight and very thin material. Doubt they will last long. Sizes run small - Order a size larger.. overall not impressed. Will probably not buy again..
I only live 30 miles from their factory in Savannah.. I should’ve visited in person to check quality before ordering online.. lesson learned..
UPDATE: 9/19/24: As I said sizes run small. I returned 3 shirts for exchange to larger size. Entire process from me shipping to receiving new shirts was 10 days. So pretty responsive customer service. Just wish shirts were heavier material. Wanted to support them as I am a veteran but just can't..

Made an order a month ago , haven’t recieved any information except order confirmed upon placing it. I however do get daily emails encouraging me to buy more items. Not impressed at all with this companies service.

Ordered a single long sleeve shirt 10 July. After having contacted them several times and getting canned response and excuses from customs service. Received the wrong size the first week of August. Immediately returned it and after contacting them again several times. More excuses and canned responses. Told them to cancel and refund me. They have lost me as
A loyal
Customer. I will no
Longer wear or advertise nor will I freely promote their company and I will tell everyone I know to avoid ordering from them as they used to be a great company but they have forgotten it was the customers that built them.

I placed an order on July 7 and have emailed them a few times, but I keep getting the same response that the Customer Service Manager will ensure the order is processed. It's now 7/22, and outside of the canned email responses, no one has contacted me about the delay, and the order still shows as "Unfullifed".

I am all about supporting Veteran owned companies, but not when they have this poor customer support.

Payed for 3 to 5 days for shipping on june 27 and still waiting 3 weeks later called them twice and said they are on the press and that was a week ago and said I would receive items on July 15 no order so called again and was told it was on the press and it will be shipped next week don't think I will order from them again

I ordered two orders of at least 15 different items in each order spent way over $100-$200 never even got my package. It’s been over a month the tracking number links to some long list of postal things that basically says that it was delivered and I’ve never received anything I’ve reached out to the company with no response. I’m starting to wonder if this company relieved and exist don’t buy from this place veterans take your money elsewhere these people treat anybody that served like crap

To be honest, I have a dozen or two of Nine Line Apparel's graphic t-shirts. But this last order of their special order t-shirts standing for Texas really was horrible. The graphics looked like they ran out of ink during the silk screening printing process. I contacted Nine Line's customer service and provided them with photographs of my shirts. Their answer was oh those are distressed designs, the shirts are supposed to look like that. Distressed? The designs didn't look so "DISTRESSED" in the website photographs. If a company refuses to stand behind their merchandise then I don't have to purchased anything from that company again. The shirts are being returned and I will not purchase again from Nine Line again. I will stick with Grunt Style.

Over the past several years, I have purchased over 40 shirts from NL. Recently, the quality has just gone downhill. Shipping never was fast but now it’s horrible and takes forever, customer service takes too long to respond, new shirt designs aren’t creative anymore and they don’t carry “black”. It’s this weird tri-blend material that has way too much grey in it and it feels weird on my skin. If they bring back “black” shirts, I’d consider buying from them again. Until then, I’ll buy from other Vet companies like Grunt Style.

Something is very wrong with this company…are they in trouble?

I’ve shopped with Nineline in the past and had a great experience. The last order arrived 3 weeks late and the most recent order is over 4 weeks without communication from Nineline. These were Christmas gifts. It’s now going into the 5th week. I will be canceling the order.

I do not recommend ordering anything from them!