Nine Line Apparel Reviews 

This company is something else. They'll take your money no problem and then never send your order.

I signed up for 1 month subscription on May 27th and never received the subscription box for the month of June even though I paid for it. After contacting customer service 4 times over 2 weeks I was finally told I was not going to receive my item(s).

This company is a joke. Do yourself a favor and steer away.

Bad quality product, and not very friendly customer service.

After being very angry at an order that I received from them, I was told that this place was also terrible to its employees,as well. Especially the veterans.

I love the company and what they stand for. The designs they put on the shirts are great. The quality of the shirts themselves is absolutely terrible!! I have 6 and they have all had issues within the first 6-9 months.

I ordered a concealed carry coat from Nine Line Apparel, which was clearly noted (on their website) to have been manufactured in the United States. After I waited almost a month, my order arrived and I noticed that the tag in my coat stated that it was made in China. So basically, I paid close to $100 (with shipping) for a cheap shirt made in China with an American flag embroidered on the chest. I will NEVER order anything from this company ever again!

Wasted $34. The shirt they sent was supposedly a women’s large. Couldn’t even get it over my shoulders and I am not big. 5’8” and 130 pounds. It doesn’t even fit my slight built 12 year old. Company denies there’s a problem and wants me to pay the shipping to send a new one. I won’t fall for that mistake twice. Never again will I order from them.

I was hoping that I could find a quality, USA made or even something that wasn't made in CHINA conceal carry jacket from Nine Line Apparel. Not the case....I am willing to pay the extra money for US made quality products; but where can they be found?! I purchased the Lightweight Conceal Carry Jacket in a large with the American flag on the left breast. The jacket is too big, uncomfortable and disappointingly is made in CHIIINAAA. A word of advise....charge more but offer better products....Great Americans will pay for quality.

If I could, I'd give them zero stars. Placed my gift order that should be shipped priority. They didn't even get a shipping label on it til a week later, and never shipped it priority once they finally did. Now it will not arrive in time to give the gift. It's not expected to get here til after the recipient is gone. All in all a week and 1/2 because they didn't get it out on time nor ship it out properly. Very disappointed in this company's customer service, too. Sent emails, texts and posted on their FB site with no response. I have bought their apparel from fundraisers in the past, so I THOUGHT perhaps this was a reputable company, They don't even respond to the problem. Never order from them or think "priority" status will get it to you on time when it takes them a whole week to even slap a label on it and send it out the door. Bad Business! Very disappointed.

I do not recommend nineline apparel. They allow others to sell their products. These people lie and up charge the products. When you contact customer service they respond with “ they set their own prices” The product is also very weak and cheaply made. I had a shirt last 1 wash before it was ruined. This is not a proud American company. They don’t even make all their products in America.

I have placed three orders with this company in close proximity, one being a gift. I have waited for over two weeks and the orders are still listed as "unfulfilled". As a veteran, I trusted this company, as they advertise they are founded by veterans and they serve veterans. I sent two emails about my order and one was answered in which I was told to wait on my order. Update: I received a personal phone call from someone at NineLine, they apologized and explained the order was held up by one item that was not in stock. They offered to change it with a similar in stock item and ship the same day. I suggest if you are having a problem with them, call them instead of email.

I've bought several items from Nine Line and the quality is terrific. The card holder metal wallet, AMAZING. The Tervis mug, holds temperature. Made in USA too.
Shipping time is long, not going to lie. But the one time I had to make a return, they sent a return slip immediately, acknowledged receiving the item I returned within 90 minutes of the tracking receipt, and gave me no problem. They don't refund shipping, big deal. Totally understandable.
I will absolutely keep buying from Nine Line.

Been well over a month with no answer and round about customer service calls on where my merchandise is that I ordered mind you I am a very frequent customer who has yet to have a problem but after this I refuse to give them another dollar from me. I don’t mind waiting but no one can give me a single answer as to what is going on! Ridiculous....

the worst company. World's Worst Customer Service. I bought some item from this company and a month later I never received my order and it refunded my money because I had them and demanded after filing a master card fraud complaint after this complaint. he replied to the email. because before the complaint he does not answer the email. he promised to send me my article anyway because of their late service but several days and email he never send my articles. I often buy online but I have to admit that nine line is the worst company in the world to avoid buying from this company where nothing works inside this company.

I purchased a dog collar from Nine Line Apparel.
When I received the product, I noticed it was manufactured in China. Had I known this product was manufactured in China, I would not have purchased....period!
I choose not to purchase products made in China.
I respectively requested that Nine Line Apparel allow me to return this product for a full refund. Their response follows. Although they say they accept returns, they have refused to honor my request.

Thank you for contacting us. All of our American Made products are advertised on our website, I do apologize that the one chosen was not made in the US. Unfortunately, per our policy, we do not refund shipping charges back as we provide the prepaid return shipping label for you to send it back to us free of charge. I do apologize. At this time, we can offer a product refund or store credit.
Very Respectfully,
Christina Mclaughlin
Customer Service
Nine Line Apparel
912-480-4250 ext 3

the plastic mask thats 40$ is well done except not proper for any true C-19 protection. I purchased ours few days ago and my wife works as a NP in the hospital on covid 19 floor once a month rotation and all day she said that by the eye corner air would leak out after exhaling air which is not good. not worth you risking your life. sorry do not recommend it .

The CEO should be ashamed of himself with the quality that is given to their products.
Disgusting !

Don't let a few negative reviews deter you from ordering from this company.I agree that the face masks were not of the highest quality,but I only paid $5 for 10 of them.The shipping was more than that.I have ordered a lot of stuff from this company,and it has been of the highest quality.I ordered a jacket that was on sale,it was defective,and after contacting customer service that day,another jacket arrived to me,before they received the one that I shipped back to them.They are owned and staffed by the men and women that risked their lives to defend our freedom and our rights.Please support the people that are doing their best to keep America strong and free.ALL GAVE SOME,SOME GAVE ALL!
I give them all much love and respect.

You can see thru them. Went straight to the garbage. If I had a t-shirt this thin, i would toss it. Absolute scam. Do NOT buy from this company

Sadly the worst mask ever made. Have seen better product on wish.com. I have bought better stuff made I China. Companies like this give the Made in America label the worst name. I want my $17 dollars back. Either that. Admit that you guys a scam company and you robbed people of their money. It goes to show how Fox news its self shows fake news in saying how good the company is. Fox news should be refunding people also.

I waited for over a month for the worst face masks I’ve ever seen. Literally, any person down the street (or yourself) can make a better one. They do not respond to emails. They do not pick up the phone. Absolutely horrible company that puts on some façade that they are “patriotic” and “American- made”. Yeah, right-that’s why you’re ripping off American citizens with these “masks” that were cut out of a thin sock with safety scissors? And you make people wait for over a month to even get them? How dare you attach our country’s name and military to push an unbelievably substandard product via abysmal customer service.

I bought black masks to protect myself from the Coronavirus, and after seeing the company's advertisements I was tempted to purchase a 10-unit package limited to one pack per customer [also a promotional trick] The masks I received were made of very thin fabric that could even filter dust. Seamless, just a piece of rag that partially covers the face. I felt scammed,