Northern Garms Reviews 

626
TrustScore 4 uit 5

4,0

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Garms are super comfy, and although one item was mistakenly the wrong size, the gents at northern garms had responded to my inquiry email within the hour. Less then 24hrs later, proper size item w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Quality clothes love the way they fit comfortable warm well worth the money have 5 sherpas now 5☆ Customer Services highly recommended

Beoordeeld met 5 van de 5 sterren

I made a mistake on my address when placing my order and I sent an email quickly asking could anything be done. I got a fast response and got my address corrected. My partner also loves his new fleecy... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Been buying northern garms joggers for years, nice colours and designs and very comfortable. I prefer the lighter coloured joggers great for exercising and when your on the go been buying these in pl... Toon meer

Bedrijfsgegevens


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

626 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 72% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,0

Alle reviews

(626)

31 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Best brand

Been buying northern garms joggers for years, nice colours and designs and very comfortable. I prefer the lighter coloured joggers great for exercising and when your on the go been buying these in place or usually sports brands and the products last. Recently purchased Sherpas - nice wear in the colder weather and look and feel great.

30 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Top quality

Top quality, really good price. Fast delivery & overall great service. Would definitely recommend

29 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent customer service

Their garments are lovely.
I also recently had a problem with my return and my husband had thrown away the posting receipt. This didn't matter to Gavin he went out of his way to locate this and sent replacements very quickly. Excellent customer service.

28 januari 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Very poor quality of manufacturing

I brought two items from this company. Both Sherpa hoody’s, both ripped within wearing them 3 to 4 times. The quality of the manufacturing is really poor.

27 januari 2025
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Hi Andrew

Thank you for your 2 star review.

We have offered a credit for the issue with your sherpa due to the timeframe since purchasing.

We are always here to help our customers and a credit was issued as a good will gesture.

Beoordeeld met 5 van de 5 sterren

Great clothing and quality

Unique, stylish and quality clothing and great value for money, the fit is awesome and true to size and always design something that is a little different. Highly recommend.

14 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very helpful customer service and great quality products

I ordered a fleece for my partners Christmas present and the quality was lovely but it didn't fit him properly. It was past the 30 day refund policy and they still let us exchange. I managed to miss all the important details of the form when I sent it back, and they managed to find the item with the vague description I could give them. I've been nothing but a nightmare customer and they've been so patient and helpful through everything. Can't wait to receive the new item. Thank you again for all your help!

24 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Quality of the trousers are absolutely…

Quality of the trousers are absolutely shocking! As others have stated on other reviews I've worn them 4-5 times and they look terrible but was told its out of the returns time frame. Don't waste your money

30 oktober 2024
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Hi Kyle

Thank you for your feedback

As your joggers were purchased 3 months ago we are unable to accept these as a return due to the timeframe and the heavy wear as per your images.

Beoordeeld met 4 van de 5 sterren

Rovan Sherpa hoodie

The fit, quality, comfort and warmth are all great... The colour is not as bright as the pictures on the website would have you believe, but I would definitely buy again 👍

3 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very good company

Purchased Sherpa fleece and cargos. Quality is good and I am happy with the purchase. Wouod recommend this company.

2 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered some clothing for Xmas for my…

I ordered some clothing for Xmas for my partner didn’t think of checking them and when they were opened and she tried them on she realised there was a big hole at the bottom but coz I’d had them a while they wouldn’t do anything, shame really could of spent a fortune on their website but won’t be from now on

25 december 2024
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Hi Natalie

Thank you for your feedback.

We have responded to you for you to return the items to be QC checked.

We are working on a skeleton service due to this being a national holiday in the U.K. so this can cause some delays but we can assure you we are always here to help.

Beoordeeld met 1 van de 5 sterren

Poor customer service

Ordered two items. Both arrived and seemed good quality. Washed both items together and one item shrank so much I can no longer get them on. Contacted customer services who are extremely unhelpful and refused the return. I am left having to make a claim from PayPal. I wouldn’t buy from again as there are other companies with better customer service. Have to point out that I have offered to send the item back but they want me to pay for postage to turkey. As for taking pictures, they look exactly like they did when you sent me them, but smaller having shrunk due to what I can only assume poor materials used in manufacture

16 december 2024
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Thank you so much for your 1 star review.

As previously stated we require these to be returned to us so we can QC check the item.

After multiple emails stating for images and return the item. You are unable to provide any further information.

We are here to help but we do need more information on the actual product before we can proceed.

Sorry you feel let down on this occasion.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer