Nosa Reviews 

353
•
TrustScore 4 uit 5

3,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The quality of products purchased (bath and basin taps and overhead shower in brushed gold) is great, easy to clean and look stylish. There have been few small issues with the taps but these were reso... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

This company provided a shower that does not function properly. They initially said they were happy to provide a replacement part but have since gone completely silent and failed to respond to and ema... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Incredibly happy with the quality of products we received - I got a bath, toilets, shower and taps from here and all were great. We had a few issues with things being out of stock and delivery time... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

First time buying from Nosa and have to say that the aftercare has been excellent. I ordered a vanity sink unit from them which was very reasonably priced and had an issue with a damaged/ broken a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Badkamerinstallateur
  2. ook in
  3. Sanitairwinkel

Geschreven door het bedrijf

In the realm of luxury, Nôsa stands as the epitome of bathroom elegance, where timeless design meets unparalleled craftsmanship. We cater to a clientele that appreciates the finer things in life, and our name has become synonymous with the zenith of bathroom luxury. At Nôsa, we understand that the bathroom is more than just a space—it's a personal retreat, a haven where one's daily rituals are elevated to acts of self-care and rejuvenation. Our carefully curated selection of high-end bathroom fittings is crafted from the highest quality materials, ensuring that each piece serves not only as a functional asset but also as an artful centrepiece to your sanctuary.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

353 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,8

Alle reviews

(353)

113 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Beautiful bath and basin

Beautiful bath and basin, delivered quickly. The Customer Service was exemplary. I spoke to Lucy who was so lovely and helpful. Having dealt with a number of suppliers during this renovation, Nosa was easily the stand out company for me. Personal service and excellent quality products. Fantastic.

27 augustus 2025
Review zonder uitnodiging
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Antwoord van Nosa

Dear Claire,

Thank you so much for your kind words. We’re delighted to hear that you’re pleased with your bath and basin, and that Lucy was able to make your experience so positive. Providing personal service and high-quality products is at the heart of what we do, and it’s wonderful to know we stood out during your renovation.

We truly appreciate your feedback and look forward to serving you again in the future.

Best regards,
Anita
Client Services
Nôsa

Beoordeeld met 5 van de 5 sterren

Wish all companies were this helpful!

I cannot praise their customer service more highly. We ordered a beautiful fluted stone bath which was delivered quickly and efficiently, however we encountered a weight problem with the joists in the property that was going to be too expensive to overcome. Anita was completely brilliant and arranged for collection of the bath with no charge and a full refund. I genuinely was blown away. Thank you SO much, we won't hesitate to buy from you for the next project.

27 juni 2025
Review zonder uitnodiging
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Antwoord van Nosa

Hi Hamilton,

Thank you for sharing your experience! I’m so pleased we could help resolve the issue with your bath and make the process straightforward, even if the joists had other plans.

It’s wonderful to hear you’d choose us again for your next project, we’ll look forward to it.

Thanks,
Anita
Nôsa Customer Service

Beoordeeld met 5 van de 5 sterren

Dealt with Anita o

Dealt with Anita on the purchase of several items for our new bathroom - she went above and beyond to help and was able to provide us with a great deal along with fantastic customer service - availible and able to answer any questions we had.

21 augustus 2025
Review zonder uitnodiging
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Antwoord van Nosa

Hi Trav,

Thank you for your kind words! I’m delighted I could help with your new bathroom purchases and that you found the service both helpful and responsive. It’s great to know everything worked out and you’re happy with the experience.

Kind regards,
Anita
Nôsa Customer Service

Beoordeeld met 5 van de 5 sterren

Amazing company to deal with

What a breath of fresh air this company was to deal with. Phoned up as needed item for next day delivery, Anita was an absolute legend and sorted everything out.

Products are amazing quality and value will definitely use again.

19 augustus 2025
Review zonder uitnodiging
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Antwoord van Nosa

Hi Johnny,

Thank you for such a fantastic review! I’m so pleased we could arrange your next-day delivery and that you’re impressed with the quality and value of your products. It was a pleasure helping you, and we’ll be delighted to welcome you back again.

Warm regards,
Anita
Nôsa Customer Service

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service, and beautiful product. Thank you to the sales team for all their help and advise - a very happy customer!

20 augustus 2025
Review zonder uitnodiging
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Antwoord van Nosa

Hi Natasha,

Thank you for your lovely feedback! I’m delighted to hear you’re happy with both the service and your new product. It’s wonderful to know the team could be of help and make the experience a positive one.

Thanks,
Anita
Nôsa Customer Service

Beoordeeld met 5 van de 5 sterren

I cannot recommend Nôsa highly enough

I cannot recommend Nôsa highly enough. I recently purchased a marble basin from them and, from start to finish, the experience has been exceptional.

The quality of the products is absolutely stunning, genuine luxury pieces that elevate a space instantly. But what really sets Nôsa apart is their customer service. Throughout my order and exchange, the team (special thanks to Anita) went above and beyond to make sure I was completely happy. Every message I sent was met with prompt, professional, and genuinely caring responses.

Even when I had concerns about natural variations in the marble, they handled everything with patience, understanding, and a level of support I have never experienced from any other company. At no point did I feel like "just another customer". I felt valued and looked after.

The end result is a basin I absolutely love, and I know I will be back for more in the future. Without doubt, this has been the best customer service I have ever received.

If you are considering Nôsa, do not hesitate. Both the products and the people are exceptional.

20 augustus 2025
Review zonder uitnodiging
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Antwoord van Nosa

Hi Darren,

Thank you for such an incredible review!

I’m delighted to hear how much you love your marble basin and that the experience felt exceptional from start to finish. It means a great deal to know our service left you feeling valued and supported, especially when working through the natural variations of marble.

We’re so pleased everything worked out perfectly, and we’ll be thrilled to welcome you back for future projects.

Kind regards,
Anita
Nôsa Customer Service

Beoordeeld met 5 van de 5 sterren

Excellent service received from Sam…

Excellent service received from Sam today. Very helpful and made the purchase stress free. Looking forward to receiving our new bath and sinks soon. Thanks Sam

14 augustus 2025
Review zonder uitnodiging
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Antwoord van Nosa

Hi Chris,

Thank you for your kind words!

I’m so pleased to hear Sam was able to make your purchase smooth and stress-free. We hope you’ll love your new bath and sinks once they arrive.

Thanks,
Anita
Nôsa Customer Service

Beoordeeld met 5 van de 5 sterren

I bought 3 vanity’s and 3 traps from…

I bought 3 vanity’s and 3 traps from Nosa. The quality and customer service from them was outstanding! I dealt with Anita on a few little questions and she even went above and beyond helping me sort out an issue I had. I would highly recommend this company!

14 juli 2025
Review zonder uitnodiging
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Antwoord van Nosa

Hi Patrick,

Thank you so much for your kind words! I’m delighted to hear you’re pleased with the quality of your vanities and traps, and it was a pleasure helping you with your questions and getting everything sorted. Your recommendation means a lot to us.

Kind regards,
Anita
Nôsa Customer Service

Beoordeeld met 5 van de 5 sterren

Great service. Great products

Such great, friendly customer service. And the products i received are good value and beautiful

13 augustus 2025
Review zonder uitnodiging
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Antwoord van Nosa

Hi Liz,

Thank you for your lovely feedback! I’m so pleased to hear you found our service friendly and our products both beautiful and great value. We really appreciate you taking the time to share your experience.

Thanks,
Anita
Nôsa Customer Service

Beoordeeld met 5 van de 5 sterren

Excellent service

Massive 5 stars to nosa, as the plumber on the job the suite was of a very high quality and a pleasure to fit.
The customer service was excellent, when had to call up Anita was really helpful and got it all sorted straight away. Highly recommend and will defo be using again 👍🏻👍🏻

13 augustus 2025
Review zonder uitnodiging
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Antwoord van Nosa

Hi Mr Richings,

Thank you for your fantastic review! I’m so pleased to hear the suite was a pleasure to fit and that you were impressed with the quality. It’s great knowing we could get everything sorted quickly for you, and we’d be delighted to work with you again on future projects.

Warm regards,
Anita
Nôsa Customer Service

Beoordeeld met 5 van de 5 sterren

Customer service is excellent and they…

Customer service is excellent and they reply quickly and always on hand to help.

8 augustus 2025
Review zonder uitnodiging
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Antwoord van Nosa

Hi Daniel,

Thank you for your kind words! I’m so glad you’ve found our customer service responsive and helpful, it’s always our aim to be here when you need us.

Kind regards,
Anita
Nôsa Customer Service

Beoordeeld met 5 van de 5 sterren

Great product, Great Service

Great marble basin at a competitive price, I had to contact customer service for advice on an accessory and they were so helpful and polite, very professional and knowledgeable. Overall communication with my order was good too with a quick delivery time.

5 augustus 2025
Review zonder uitnodiging
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Antwoord van Nosa

Hi Sarah,

Thank you for your wonderful feedback! I’m so pleased you’re happy with your marble basin and that our team could help with your accessory query. It’s great to know you found our service professional, communication clear, and delivery prompt.

Thanks,
Anita
Nôsa Customer Service

Beoordeeld met 5 van de 5 sterren

Brilliant!

Dealt with Anita - brilliant service & quality of products! Will be back!

7 augustus 2025
Review zonder uitnodiging
Logo Nosa

Antwoord van Nosa

Hi Amy,

Thank you for your kind words! I’m so pleased you’re happy with both the service and the quality of your products.

Thanks,
Anita
Nôsa Customer Service

Beoordeeld met 5 van de 5 sterren

Outstanding customer service

I have just ordered a vanity unit from Nosa. The lady I spoke to, Anita, was amazing. I struggled a little with the website and she went out of her way to make sure that my order was exactly what I wanted and that the payment went through. Throughout she was pleasant and friendly and she updated me with the delivery details once the payment went through.
All in all perfect customer service.

30 juli 2025
Review zonder uitnodiging
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Antwoord van Nosa

Hi Dave,

Thank you for your wonderful feedback! I’m so pleased we could get everything just right with your vanity unit order and that you found the whole process pleasant and straightforward in the end. It was a pleasure to assist you and keep you updated along the way.

Kind regards,
Anita
Nôsa Customer Service

Beoordeeld met 5 van de 5 sterren

I’ve not received the vanity yet as I…

I’ve not received the vanity yet as I only ordered the other day, but the customer service has been fab, particularly Anita. Thank you!

28 juli 2025
Review zonder uitnodiging
Logo Nosa

Antwoord van Nosa

Hi Miss Berkeley-Hill,

Thank you for your lovely feedback! I’m so glad you’ve had a great experience with our customer service so far, and I look forward to hearing what you think once your vanity arrives.

Thanks,
Anita
Nôsa Customer Service

Beoordeeld met 5 van de 5 sterren

5 Stars throughout.

5 Stars throughout.
Just received my Nôsa Flutted Black Stone bath along with free standing mixer.
Can’t praise (Anita) enough.
Nothing was any trouble, from choosing something that fitted my requirements. Product knowledge was a huge help.
Anita helped me pick everything I needed also things I did not no i needed.
Absolute saint with plenty of experience and patience.
No pushy sales tactics, just worked with my requirements.
Looking forward to my next bathroom project.

29 juli 2025
Review zonder uitnodiging
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Antwoord van Nosa

Hi Mr Chahal,

Thank you for such a glowing review! I’m delighted to hear you’re pleased with your fluted black stone bath and freestanding mixer, and that my product knowledge helped make the selection process smooth and stress-free. It was a pleasure working with your requirements, and I look forward to assisting with your next bathroom project.

Warm regards,
Anita
Nôsa Customer Service

Beoordeeld met 5 van de 5 sterren

Ordered my items late evening and was…

Ordered my items late evening and was unable to select an earlier delivery date. Anita very kindly amended my delivery date the next morning for me. Really quick and easy thank you.

29 juli 2025
Review zonder uitnodiging
Logo Nosa

Antwoord van Nosa

Hi there,

Thank you for your feedback! I’m so pleased we could quickly adjust your delivery date to suit you, happy to hear the process was easy and stress-free.

Kind regards,
Anita
Nôsa Customer Service

Beoordeeld met 5 van de 5 sterren

Quality service, such a delight!

It’s been a while since I’ve received such amazing service!! Incredibly impressed with the way my exchange request was handled, my return was nothing to do with the quality of the product but personal preference. Thank you to the Nosa team! Particularly Neal and Anita, they approached my request with such empathy, professionalism and speed. Fully recommend Nosa team and their products, you won’t be disappointed!!

28 juli 2025
Review zonder uitnodiging
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Antwoord van Nosa

Hi Marisa,

Thank you for your wonderful feedback! I’m so glad we could make your exchange process smooth and straightforward, and it’s lovely to hear you appreciated the empathy and professionalism from both Neal and myself. Your recommendation means a lot to us.

Thanks,
Anita
Nôsa Customer Service

Beoordeeld met 5 van de 5 sterren

I don’t often write reviews but really…

I don’t often write reviews but really felt this company were excellent in all departments. Very helpful staff and a wonderful product. Any questions or queries were promptly met as were refunds when necessary. I would definitely recommend this company.

31 maart 2025
Review zonder uitnodiging
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Antwoord van Nosa

Hi Valerie,

Thank you for your thoughtful feedback! I’m so pleased to hear you’re happy with both our service and products, and that any queries or refunds were handled promptly.

Warm regards,
Anita
Nôsa Customer Service

Beoordeeld met 5 van de 5 sterren

I felt obliged to review Anita from…

I felt obliged to review Anita from Nôsa having had several exchanges with her over email. She has been fantastic regarding my queries. She replies promptly and professionally and resolved any issue I have had in a kind and friendly manner. I have been very impressed with this company and will be using them again.

23 juli 2025
Review zonder uitnodiging
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Antwoord van Nosa

Hi Yanika,

Thank you for your lovely review! I’m so glad I could assist with your queries and that you found our communication prompt, professional, and friendly.

Kind regards,
Anita
Nôsa Customer Service

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