I am extremely please with the quality of the raw nutriment food. My two frenchies skin and coat are in great condition, they love the food and they don't smell. I have found the staff very friendly a... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Our dog has had nutriment raw food since he was a puppy (now 6), and has always enjoyed it. It's quite expensive overall so he gets some raw and some kibble, but it always feels like good quality. The... Toon meer
Bedrijf heeft geantwoord
It would have been a 5 star review as my dog loves this food BUT you have changed the lid for a plastic cover so I will now have to decant the remaining food into a reusable container with a lid. I bu... Toon meer
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Nutriment have always been my dogs favourite and will continue to be so , I'm sure. My only criticism this time is that a number of the 30 black plastic containers were damaged. Some quite considera... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Dierenverzorgingswinkel
- ook in
- Dierenwinkel
- Fabrikant van diepgevroren levensmiddelen
- Veevoerhandel
- Voedselfabrikant
- Voedselproducent
Over Nutriment
Geschreven door het bedrijf
Established in 2013, Nutriment has revolutionised the world of raw feeding. With complete dedication to Biologically Appropriate Raw Food (BARF) and a commitment to animal health and happiness, the team at Nutriment is unreservedly passionate about bringing raw feeding solutions to dogs and cats around the world.
Our fundamental principle is absolute quality, which is the highest priority for everything that we do here at Nutriment. From ingredient selection to recipe formulation, production processes to distribution and customer service, our stringent quality standards must be met at every step of our product journey. Shop starter packs We believe in sourcing premium British ingredients wherever we can, to deliver essential, high-quality nutrition to our canine and feline consumers. Our carefully selected variety of raw meats and fish, biologically appropriate vegetables, and nutrient-dense superfoods are innovatively combined in our recipes to produce uncompromising, high-quality and nutritious raw foods that promote optimal health for dogs and cats. Expertly designed by our in-house nutritionists, with consultation from industry professionals and veterinary partners, Nutriment’s premium raw food is the ultimate raw feeding solution.
All of our food products are manufactured by hand with great attention to detail at Laverstoke Park Farm, our countryside production facility in Overton, Hampshire. With organic certification and ethical approaches to farming and sustainability, we are extremely proud to maintain this approach to the manufacture of our award-winning raw food products.
Nutriment’s extensive raw food portfolio for dogs and cats includes our core range of complete raw feeding solutions, raw treats for cats and dogs, and supplementary meal solutions for at-home recipe formulation and health support. We strive to tailor raw feeding to the individual needs of dogs and cats, to ensure that their health and happiness can be supported as much as possible with their diet.
We are committed to continually developing sustainable and environmentally-friendly policies here at Nutriment. We use recycled plastic in our packaging, ensure our shipping and logistics team operates efficiently and work with Red Tractor assured farming partners. We also promote community and charity work. Get directly in touch with us to find out more.
Nutriment Starter Packs Available!
Geschreven door het bedrijf
- New to raw? Check out our special Starter Pack offers!
- Our Starter Packs are at a discounted rate and contain everything you need to start you on your raw journey! https://www.nutriment.co.uk/raw-dog-food/raw-dog-food-starter-packs
Fast, reliable delivery
Fast, reliable next day deliveries available
Order before 1pm Monday-Thursday for next day delivery
Contactgegevens
Enterprise House, Bridge Road, GU15 2QR, Camberley, Verenigd Koninkrijk
- 0127663554
- management@nutriment.co
- nutriment.co.uk
4,2
Goed
4K reviews
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Heeft 86% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Awful awful awful
Didn’t receive order
Was told another one would be sent immediately next day delivery - didn’t arrive
I called to ask - and was told there were no notes to say I had called twice before
So no food , had to very quickly source another food ( we all know what changing foods for your dog means ) customer service full of false promises , and even got snotty when I’d finally said are you joking me - turns out it wasn’t in stock , and wasn’t going to be in stock - a month of having my money - several calls , and just rude
15 juli 2026
Antwoord van Nutriment
Hi Karen,
Thank you for taking the time to leave your review.
We are truly sorry for the experience you’ve had. This is absolutely not the level of service we want our customers to receive, and we completely understand your frustration, especially when you were left without your dog's usual food and had to arrange an alternative at short notice.
We can see that a refund has now been processed for you, but we appreciate that this does not undo the inconvenience and frustration caused.
One of our management team will be reaching out to you directly to discuss this further, understand what happened, and ensure your concerns are properly addressed.
Thank you for bringing this to our attention, and again, we sincerely apologise.
Kind regards,
The Nutriment Team
The food and treats are all good…
The food and treats are all good quality. They always deliver quickly and the customer service staff are friendly, professional, and efficient.
22 juli 2026
Antwoord van Nutriment
Hi Barbara,
Thank you so much for taking the time to leave us such a lovely review.
We're delighted to hear that you're happy with the quality of our food and treats, as well as the delivery service you receive from us.
It's also fantastic to hear your kind words about our Customer Service team. We always strive to provide friendly, professional, and efficient support, so it's wonderful to know this has been your experience.
Thank you again for your continued support and for choosing us. We really appreciate your feedback and look forward to continuing to provide great products and service for you and your pets.
Kind regards,
Jamie
My order was delivered the day after I…
My order was delivered the day after I ordered the rabbit. My dog has allergies and that is the only one that suits her. No itching or diarrhoea. Definitely order again.
21 juli 2026
Antwoord van Nutriment
Hi Lesley,
Thank you so much for taking the time to leave us your lovely review.
We're delighted to hear that your order arrived quickly and, most importantly, that you've found a food that suits your dog's needs.
It's wonderful to know that our rabbit recipe has been a great fit for your dog and that you've seen such positive results. We understand how important it is to find the right food, especially for dogs with allergies, so we're really pleased we can be part of your dog's feeding journey.
Thank you again for your support and for choosing us. We look forward to continuing to provide your dog with food they enjoy.
Kind regards,
Jamie
Excellent quality cat food
Excellent quality cat food. But unfortunately my cat, Mr Tibbs died...not because of the food!
28 mei 2026
Antwoord van Nutriment
Hi Ken,
Thank you for taking the time to leave us your review.
We're so sorry to hear about the passing of Mr Tibbs. Losing a beloved pet is incredibly difficult, and we'd like to send our heartfelt condolences to you.
We're grateful that you took the time to share your experience with our cat food. It means a great deal to hear that you were happy with the quality of our food and trusted us as part of Mr Tibbs' care.
Thank you again for your support, and we hope you have many happy memories of your time together with Mr Tibbs.
Kind regards,
Jamie
The best dog food out there
The best dog food out there. Always arrives super fast, customer support is responsive and amazing if needed, and the best part is that my dog is absolutely addicted to their food. Super recommended
14 mei 2026
Antwoord van Nutriment
Hi Eran,
Thank you so much for taking the time to leave us such a fantastic review.
We're absolutely delighted to hear that you've had such a positive experience with us, from our delivery service and customer support to the quality of our food.
It's always amazing to hear that pets are enjoying their meals, and we're thrilled that your dog loves our food so much!
Thank you for your kind words and recommendation. Your support means a great deal to the whole team, and we look forward to continuing to provide your dog with food they love.
Kind regards,
Jamie
My very fussy Dogue loves it
My very fussy Dogue de Bordeaux (French Mastiff) loves it.
The website is easy to navigate and their deliveries are always on the specified date.
2 juli 2026
Antwoord van Nutriment
Hi Bradley,
Thank you so much for taking the time to leave us your lovely review.
We're delighted to hear that your very fussy Dogue de Bordeaux is enjoying our food! We know how rewarding it is to find something that your dog truly loves, and we're so pleased we can be part of their feeding routine.
It's also great to hear that you've found our website easy to use and that your deliveries have been arriving as expected. We always aim to make the ordering process as simple and reliable as possible for our customers.
Thank you again for your kind words and support. We really appreciate you choosing us and look forward to continuing to provide your dog with food they enjoy.
Kind regards,
Jamie
Antwoord van Nutriment
Hi Michael,
Thank you so much for your kind review!
We're really pleased to hear that you found our team friendly and that you received good service. Comments like yours mean a great deal to us, and we'll be sure to share your feedback with the team.
We truly appreciate your support and look forward to helping you again in the future!
Kind regards,
Jamie
Set up subscription so food delivered…
Set up subscription so food delivered every 4 weeks without fail. Keeps the cost of delivery down and always delivers on time.
17 juli 2026
Antwoord van Nutriment
Hi Emma,
Thank you so much for your kind review.
We are really glad to hear that the subscription is convenient and works well for you, this is exactly what we want to hear!
If you need help with anything, just give us a call!
Kindest regards,
Jamie
It was a great service ensuring
It was a great service ensuring, I was kept up to date on the delivery. The items arrived as ordered and so far so good with my new puppy.
16 juli 2026
Antwoord van Nutriment
Hi Sarah,
Thank you so much for taking the time to leave us such a lovely review!
We're delighted to hear that you were kept up to date throughout the delivery process and that everything arrived exactly as expected. It's also wonderful to hear that your new puppy is enjoying their food so far!
We really appreciate you choosing Nutriment, and we wish you and your new four-legged family member many happy and healthy years together.
If there's ever anything we can help with, please don't hesitate to get in touch.
Kind regards,
Jamie
You still haven't sent me all of my…
You still haven't sent me all of my order. There was no apology about the missing items either! Not very happy
14 juli 2026
Antwoord van Nutriment
Hi Philip,
Thank you for your feedback.
We have tracked your order this morning, it is due for delivery after leaving us last night.
Your order will be with you between 12:20 and 13:20 with DPD.
Please contact us if you have any problems with this.
Kind regards,
Jamie
Antwoord van Nutriment
Hi Dominic,
Thank you so much for your fantastic review!
We're delighted to hear that you're happy with both our raw food and the service you've received. It's always wonderful to know we're meeting the expectations of our customers, and your kind words mean a lot to the whole team.
Thank you for choosing Nutriment, and we look forward to continuing to provide you and your pet with great products and service for many years to come.
Kind regards,
Jamie
My dogs favourite food
It came later tha I expected but delivery was great, packing great and now my dog is happy eating his newly found food which he loves. I may get more from my local dealer, Romney Raw, as tbey stock your raw foods.
13 juli 2026
Antwoord van Nutriment
Hi Valerie,
Thank you so much for taking the time to leave us a review!
We're delighted to hear that your dog is loving their new food and that you were pleased with both the delivery and the packaging. That's wonderful to hear!
We're sorry that your order took a little longer to arrive than you were expecting, and we appreciate your understanding. Your feedback is valuable to us as we continue to improve our service.
It's also great to hear that you have a local stockist in Romney Raw should you ever need us. Whether you choose to order directly or visit your local retailer, we're thrilled to have you and your dog as part of the Nutriment family.
Thank you again for your support, and if there's ever anything we can help with, please don't hesitate to get in touch.
Kind regards,
Jamie
Antwoord van Nutriment
Hi Martyn,
Thank you so much for taking the time to leave us a review!
We're really pleased to hear that your delivery arrived on time and that your order reached you in perfect condition, still fully frozen. Ensuring our products arrive safely and ready for your pets to enjoy is incredibly important to us.
We truly appreciate your support and your feedback means a lot to the whole Nutriment team.
Thank you for choosing Nutriment, and we look forward to continuing to provide you and your pet with great products and service.
Kind regards,
Jamie
First order arrived defrosted
First order arrived defrosted. Replacement order was missing items
6 juli 2026
Antwoord van Nutriment
Hi Rosie,
Thank you for your feedback.
We are sorry that you have had some issues with your past two orders, this is not the service we would expect.
One of our team is going to give you a call today to sort this for you and come to a suitable resolution.
Please let us know if you need anything else in the meantime.
Kind regards,
Jamie
£170 order arrived defrosted
£170 order arrived defrosted!
Send an email explaining this and had no response!
11 juli 2026
Antwoord van Nutriment
Hi Emma,
Thank you for taking your time to leave your feedback.
We apologise for the delay, one of our team are going to be in touch imminently to discuss this further with you.
If you need anything in the meantime, please give us a call on 01276608500.
Kind regards,
Jamie
Unfortunately our last order had 4…
Unfortunately our last order had 4 boxes that had partially defrosted in this heat. It was ordered on the Monday and arrived Thursday.
30 juni 2026
Antwoord van Nutriment
Hi Hilary,
Thank you for taking the time to leave your review, and we're very sorry to hear that part of your recent order arrived partially defrosted.
We completely understand your concerns, especially during the recent warm weather.
We'd really appreciate the opportunity to look into this for you and reach a resolution as quickly as possible. If you're happy to do so, please email us at customerservice@nutriment.co, and we'll investigate this as a priority.
Alternatively, if it's easier, we'd be more than happy for one of our team to contact you directly to discuss your experience and put things right.
We look forward to hearing from you and hope we can resolve this for you as soon as possible.
Kind regards,
Jamie
Delivery arrived with product partly…
Delivery arrived with product partly defrosted. Sent several emails asking for a reply to my problem, no reply received
7 juli 2026
Antwoord van Nutriment
Hi Andrea,
Thank you for your feedback.
We have arranged for one of our team to come back to your email shortly and discuss this with you in more detail.
If you need anything in the meantime, please give us a call on 01276608500.
Kind regards,
Jamie
Antwoord van Nutriment
Hi Mark,
Thank you so much for your kind review.
We are happy to hear that our service was great and you got your food on time! We hope your dog continues to enjoy our food!
Kind regards,
Jamie
My puppy just doesn't really like the…
My puppy just doesn't really like the raw chicken meal I'm afraid.
6 juli 2026
Antwoord van Nutriment
Hi Andrew,
Thank you for your feedback.
Its a shame to hear that your puppy doesn't like the chicken, however we do have lots of different flavours available on our site which may be better suited.
If you would like to give us a call, one of our friendly team would be happy to run through some options for you!
You can contact us on 01276608500.
Please let me know if you need anything else.
Kind regards,
Jamie
Antwoord van Nutriment
Hi Heather,
Thank you so much for your lovely review!
We're delighted to hear that you were happy with the speed of your delivery and the service you received. Providing an efficient and reliable experience for our customers is something we always strive for, so it's fantastic to hear your feedback.
We really appreciate your support and will be sure to share your kind words with the wider Nutriment team.
Thank you for choosing Nutriment, and we look forward to continuing to support you and your pet in the future.
Kind regards,
Jamie
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