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Ollie Reviews 10.808

TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Since my babies have been on Ollie, they have done so much better in their eating desires and tummy issues. When I felt I needed to cancel because of cost, I was able to get things resolved with Faith... Toon meer

Beoordeeld met 5 van de 5 sterren

Emma was amazing, helped me meal plan for my year old pitbull that I have no knowledge because I’ve never raised a pup before. I appreciate all the help and the patience with me learning how to feed m... Toon meer

Beoordeeld met 5 van de 5 sterren

Ollie is great!! The only thing I would change if I could would be to have no rice in the lamb dish or more recipes that did not contain rice as my dogs are allergic to it. Obviously it’s hard f... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Have always had a great experience with them. Good packaging, good quality dog food. Unfortunately my welcome box container broke, I asked if I could purchase a new one and you guys just sent one for... Toon meer

Bedrijfsgegevens

Geschreven door het bedrijf

Founded in 2016, Ollie believes dogs deserve to live the best life possible. That's why we’re on a mission to drive the dog wellbeing revolution through food, science, data and fresh thinking. Our recipes are developed by chefs, vets, and food scientists, and backed by vet nutritionists. We use data from hundreds of thousands of dogs to supercharge our innovation to deliver the best possible experience for you and your dog.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

11K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Emma was amazing

Emma was amazing, helped me meal plan for my year old pitbull that I have no knowledge because I’ve never raised a pup before. I appreciate all the help and the patience with me learning how to feed my pup and what kind of kibble/ fresh food he will benefit from!

30 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic

This company is fantastic. My picky allergic to everything dog loves his food and licks the bowl clean. He has done this for 2 years plus! Also, my dog has been healthier and had no allergy since he started the food. The customer service and interface is also fantastic. 10/10 from me.

30 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing experience

Since my babies have been on Ollie, they have done so much better in their eating desires and tummy issues. When I felt I needed to cancel because of cost, I was able to get things resolved with Faith. She was amazing and helped me get too something more affordable while being able to still give my babies what they need.

30 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Associate Kelly

Associate Kelly, was professional, polite, set my mind at ease and stayed with me the whole way in resolving my concern with address correction for delivery on schedule.

29 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My dog Ollie loves the food

My dog Ollie loves the food. He jumps about and knows exactly where I keep in the refrigerator for him. The food smells good. The customer service has been great and helps me with the ordering process and plan. Im happy with Ollie!

29 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My senior chihuahua joey loves her…

My senior chihuahua joey loves her Ollie food. It is very moist and easy for her to eat . It came with a cool container with a scooper witch made it easy to store and serve. I order her the calm treats they are also very soft and easy for her to chew. We are very pleased.
Thank you Ollie.

28 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ollie human grade dog food

It a little pricey but my Cody loves it ! It’s worth the $ as long as my Cody’s loves it

24 april 2026
Review zonder uitnodiging
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Antwoord van Ollie

That is so wonderful to hear! We are thrilled to know that Cody is loving his meals. Quality ingredients are definitely an investment, but seeing that wagging tail makes it all worth it. Thank you for being part of the Ollie family! 🐾

Beoordeeld met 5 van de 5 sterren

Ollie is the best thing I have ever…

Ollie is the best thing I have ever done for my baby. It also has been the best for me because there is a whole team that we now belong to that helps us with every and anything.
KUDOS TO ALL WHO MAKE OLLIES!!!

26 april 2026
Review zonder uitnodiging
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Antwoord van Ollie

We are so touched by your kind words! Knowing that we’ve made such a positive impact for both you and your baby is exactly why we do what we do. Welcome to the Ollie family—we are always here to support you! 🐾✨

Beoordeeld met 5 van de 5 sterren

Honestly dealing with McCall made it…such a seamless phone call and everything was solved within minutes best employee definitely employee of the month

Honestly dealing with McCall made it such a seamless easy phone conversation she knew what to do instantly when I called in with my issue she solved it within 2 minutes and on top of that she could have just been done with it but she went above and beyond to let me know that if I do need to go get some of my dog's food because with the order not being located I'm not sure when it will be here she let me know that I could go and pick up some Ollie at PetSmart or Petco and then they would reimburse me up to $50 and that was the first time I'd known that that was even a possibility and so she just made it such a pleasant conversation and put my mind at ease cuz I was a little stressed that my dog food wasn't going to be here and the food that we have on hand is going to be gone soon and so she just genuinely cared it wasn't like I'm at work and I have to care it was more of a I genuinely feel for you I have animals and she just went right into action and solved everything instantly so I highly highly recommend her she should be employee of the month she did a phenomenal job and that is one of the many reasons why I stay with Ollie is I've always had great experiences and she was no different she easily was top one that I've spoke with.

25 april 2026
Review zonder uitnodiging
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Antwoord van Ollie

That is such an incredible compliment! We are so happy to hear that McCall turned a stressful situation into a seamless experience for you. Going above and beyond to ensure your pup stays fed—even with a retail reimbursement—is exactly the kind of care we strive for.

I will be sure to share this glowing feedback with McCall and her team. We’re lucky to have her, and even luckier to have you in the Ollie family! 🐾

Beoordeeld met 5 van de 5 sterren

My Molly loves Ollie …..she licks the…

My Molly loves Ollie …..she licks the bowl clean everytime! And the treats and calming treats…..excellent. Her coat is already looking better and she is happier! Thank you Ollie…..Molly love Ollie 🩷

24 april 2026
Review zonder uitnodiging
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Antwoord van Ollie

We are so happy to hear that Molly is loving her Ollie meals and treats! It’s wonderful to know that she’s licking her bowl clean and that you’re already seeing such positive changes in her coat and overall happiness.

Thank you for sharing the love—we’re thrilled to have you and Molly in the Ollie family! 🩷🐾

Beoordeeld met 5 van de 5 sterren

So considerate of my girl!

I can't believe you sent different food so that Crystal can start not eating chicken. I hope this will correct her itchy skin. I think I should be able to tell in a week or two at the most. Thank you so much for caring!

24 april 2026
Review zonder uitnodiging
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Antwoord van Ollie

We are so happy we could help get Crystal started on a chicken-free plan! Nothing is more important than her comfort, and we truly hope this new recipe does the trick for her itchy skin.

Please keep us posted on her progress over the next week or two—we’re rooting for her! Thank you for trusting us with her care. 🐾✨

Beoordeeld met 5 van de 5 sterren

I love my Ollie subscription because it…

I love my Ollie subscription because it is always arrives exactly when I need it for my dog. When it is delivered, it is in dry ice, and always frozen. I don’t think I’ve ever gotten it that has been defrosted completely. My dog loves the food and I love the service.🩷

23 april 2026
Review zonder uitnodiging
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Antwoord van Ollie

We are so happy to hear that! Reliability is a top priority for us, and we’re thrilled to know your orders are arriving perfectly frozen and right on time.

It’s wonderful that your pup is enjoying the food as much as you’re enjoying the service. Thank you for being such a loyal part of the Ollie family!

Beoordeeld met 5 van de 5 sterren

Super polite and helpful!

I unfortunately just lost my wife to cancer and had to get a new debit card due to fraud. I made a call on my drive home and they were super helpful and handled everything fantastic! I've never had a bad experience calling Ollie! Thank you!

23 april 2026
Review zonder uitnodiging
Logo Ollie

Antwoord van Ollie

I am so incredibly sorry for your loss. Please accept our deepest condolences during such a difficult time.

We are glad we could be there to make things a little easier for you by getting your account sorted out quickly. It’s heartening to hear that you had a positive experience with our team amidst everything you're going through.

We are keeping you in our thoughts 🤍

Beoordeeld met 5 van de 5 sterren

Two extra cold packs makes a big difference

I was very impressed with the additional 2 cold packs that were in the box today. One of the reasons we left our previous vendor (FD) was that the food was arriving partially thawed and the boxes falling apart. One box had been delayed over a weekend and the UPS driver said he wouldn't even deliver it in that condition. I love the quality and thought that Ollie adds to their product.

23 april 2026
Review zonder uitnodiging
Logo Ollie

Antwoord van Ollie

We are so glad those extra cold packs made a difference! We know how important it is for your pup’s food to arrive in perfect condition, and we never want you to worry about thawed meals or messy boxes.

Thank you for noticing the care we put into our packaging. We're honored to have you as part of the Ollie family and are committed to keeping that quality top-notch for you!

Beoordeeld met 5 van de 5 sterren

Elizabeth (and the other customer…

Elizabeth (and the other customer service people) don’t just answer your questions. They are passionate about helping pups and their humans

23 april 2026
Review zonder uitnodiging
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Antwoord van Ollie

That is so wonderful to hear! We take great pride in our team, and Elizabeth is a perfect example of the passion we have for supporting pups and their humans.

Knowing that our care and dedication shine through in every interaction means the world to us. Thank you for being such a valued part of the Ollie family.

Beoordeeld met 5 van de 5 sterren

Always easy via text or messages

Always easy via text or messages
Quick response and easy resolutions

23 april 2026
Review zonder uitnodiging
Logo Ollie

Antwoord van Ollie

We love hearing that! We aim to make things as simple and stress-free as possible, so it’s great to know that our text and messaging support has been quick and effective for you.

Thank you for the wonderful feedback and for being a part of the Ollie family!

Beoordeeld met 5 van de 5 sterren

We love Ollie and it is always packaged…

We love Ollie and it is always packaged well and on time with the date of arrival given.
Thanks!

22 april 2026
Review zonder uitnodiging
Logo Ollie

Antwoord van Ollie

We are so happy to hear that! Reliability and quality packaging are top priorities for us, so we’re thrilled to know your orders are arriving exactly as expected and on time.

Thank you for the wonderful feedback and for being a part of the Ollie family!

Beoordeeld met 5 van de 5 sterren

Ollie is great!!

Ollie is great!!

The only thing I would change if I could would be to have no rice in the lamb dish or more recipes that did not contain rice as my dogs are allergic to it.

Obviously it’s hard for some of us to purchase long term since it’s so incredibly expensive. It’s hard knowing that I don’t know how much I can keep purchasing it because both my dogs absolutely love it. My 3 year old pup goes up on 2 feet when I walk his bowl to him because he gets sooo excited he loves it that much.

22 april 2026
Review zonder uitnodiging
Logo Ollie

Antwoord van Ollie

t is so heartwarming to hear how excited your 3-year-old pup gets at mealtime—that "two-feet" dance is the ultimate compliment! We are thrilled that both your dogs are loving their Ollie.

We truly appreciate your honest feedback regarding our recipes and pricing. We understand that managing allergies and a budget can be a balancing act. While our Lamb recipe currently includes rice, we do offer other grain-free options like our Beef, Chicken, and Turkey recipes which may work better for your pups!

I’ll also be sure to share your request for more rice-free variety and your thoughts on pricing with our product team. We want to make it as easy as possible for your dogs to stay this excited about their food. Thank you for being such a dedicated pet parent and a part of the Ollie family 🐾

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