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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have benefited hugely from my CBT sessions with Marisabella Casi. The CBT has helped me to better understand the information my emotions were providing me with, and to identify unhelpfully rigid an... Toon meer

Beoordeeld met 5 van de 5 sterren

A brilliant service with highly professional and knowledgeable staff. Booking process was easy, appointments were within a couple of weeks. Dawn Green was absolutely brilliant, took the time to list... Toon meer

Beoordeeld met 5 van de 5 sterren

Jan Carlton was a pleasure to work with! She guided me through my DBT therapy with kindness, positivity & patience. She taught me coping mechanisms during a very difficult in my life & helped me chang... Toon meer

Beoordeeld met 5 van de 5 sterren

Jan Carlton - The therapist assigned to us was truly excellent. She provided us the tools needed to help with our young sons separation anxiety. Explained them clearly, followed up on what was/w... Toon meer

Bedrijfsgegevens

  1. Geestelijke gezondheidszorg
  2. ook in
  3. GGZ-kliniek

Geschreven door het bedrijf

We help people. As true experts in mental health, we connect individuals with outstanding therapists, providing easy access to personalised, life-changing mental health support. At Onebright we combine evidence-based therapies and world-class clinical network, with cutting edge digital technology. We partner with businesses to build, execute and continually evolve their mental health strategy individually fit for businesses and their people. Through co-ordinating and governing the mental health treatment across all referral pathways, we ensure highest quality of care and provide meaning data and insight. We treat a range of mental health conditions ranging from anxiety to depression, worry to PTSD, workplace stress to trouble sleeping. We support individuals and work with corporate businesses, private insurers, occupational health teams, healthcare professionals and EAP providers. We provide care with respect and compassion and help people develop the skills they need to enjoy a brighter future.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
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4,8

Alle reviews

(1.077)

273 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very good

My therapist Nicole O’Regan was amazing. I did CBT with her and she taught me a lot of coping techniques and different skills that I can use every day. She also made me feel very listened to and supported throughout. I would highly recommend her.

9 april 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Anxiety CBT

Was nervous to start CBT but Diana Mugano was very kind and supportive, with structured sessions that provided useful techniques to help manage my anxiety. Would definitely recommend trying. Thank you so much!

4 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I wouldn't recommend it

I had an assessment with a Onebright mental health nurse. She was cold and clearly following a script and took a long time to write down the answers between questions. She seemed bored and disengaged.

The outcome felt predetermined. She offered me CBT despite me saying I did not want it and that I wanted to try an alternative in line with the NICE guidelines. She did not like being challenged and repeatedly told me they strictly followed the guidelines and that CBT was my sole option.

I had the NICE guidelines in front of me and it was clear that they were not actually following them as there are two options for first line treatments for my problem. Despite this, I was told there were no other options unless I'd tried two full courses of CBT first. I was discharged back to the referrer as a result.

1 juni 2026
Review zonder uitnodiging
Logo Onebright

Antwoord van Onebright

Thank you for taking the time to share your experience. We’re really sorry to hear that your assessment felt this way, this is certainly not the experience we would want for any of our clients.

We understand how important it is to feel heard and involved in decisions especially when discussing mental health. It’s concerning to hear that you felt the conversation was scripted and also that your preferences weren’t fully considered. We would really like the opportunity to look into this further and ensure your concerns are properly reviewed. If you’re open to it, please get in touch with us directly at customersupport@onebright.com so we can investigate this thoroughly for you.

Kind Regards
Tiffany

Beoordeeld met 5 van de 5 sterren

Highly recommended

Donatella has been incredibly supportive and helpful in working with my daughter. She is flexible, compassionate, and demonstrates genuine care for her patients’ well-being. Her thoughtful and understanding approach has made a real difference, and I would highly recommend her

23 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The benefits of therapy with Onebright

I found this service when I was in a very bad place. I had had to sign myself off work and felt unable to talk to friends and family. I self referred myself to the service. The whole process was extremely easy and the staff were very professional and kind.
My Counsellor was called Kelly Ellison. She was extremely kind, caring and empathetic. I found her extremely easy to open up to and was able to discuss issues I hadn't previously discussed with anyone.
She enabled me to understand how these issues were impacting on my life, and had led me to the situation I had found myself in.
I was given tools to deal with my anxieties and the triggers that caused them. I was able to return to work' and feel more happy and content within myself.

24 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

If you're considering theraphy, don't hesitate. You'll feel heard, supported, and pointed in the right direction

I worked with Shuja over 6 sessions and the impact has been far greater than I expected. Coming in, I was carrying a lot, family tension, cultural pressure, and emotional weight I'd been holding for years. What I found was a therapist who made it incredibly easy to open up from the very first session.

Shuja has a rare quality, he guides you without pushing, and reassures you without dismissing. Every time I questioned whether what I was feeling was valid, he helped me see that it absolutely was. That alone lifted something in me.

What stood out most was his understanding of cultural dynamics. As a British South Asian man navigating generational patterns, family expectations, and the complexity of trying to grow whilst staying connected to your roots, it's not easy to find someone who truly gets that context. Shuja did, and it deepened my self-awareness in ways I didn't anticipate.

By the end of my final session, I'd had a breakthrough conversation with my parents that I'd been avoiding for years, established boundaries that are finally protecting my peace, and reconnected with a level of motivation and clarity I hadn't felt in a long time.

I'm leaving therapy in a genuinely good place and that's the goal, isn't it?

If you're considering it, don't hesitate. You'll feel heard, supported, and pointed in the right direction.

18 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have thoroughly enjoyed my time…

I have thoroughly enjoyed my time working with Diana Mugano over the past 8 weeks. She has been incredibly supportive, approachable, and attentive throughout each session, creating a comfortable and encouraging environment.
Her ability to listen and provide thoughtful guidance has made a real difference, and I have found our sessions both insightful and genuinely valuable. I always felt understood and well supported.
Overall, it has been a very positive experience, and I would highly recommend Diana to others.

19 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

CBT sessions

Just completed my CBT sessions with the wonderful Nicole O'Regan. She is very knowledgeable, compassionate and has been really supportive in helping me change my ways of thinking to less catastrophic and more rational! I've got some fantastic tools to take away and carry on with my progress. Would highly recommend Nicole and One Bright - fantastic service.

15 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

CBT therapy

learnt coping skills to manage anxiety and feeling overwhelmed. Jan always made me feel safe and therapy helped me alot, learned to understand myself and that feelings are always valid

17 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Hugely helpful at a difficult time

Finished up my sessions with James Shepherd this week, and things have completely turned around from where I was 10 weeks ago.

I was having trouble locking down exactly what was making my work and personal life feel like a struggle, and James struck a great balance between being analytical and caring. I can see the patterns now, and he's given me practical tools to stay in a good place going forward.

18 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Managing and overcoming social anxiety

My sessions with Olivia were very helpful with managing and overcoming my social anxiety.

I found the techniques really useful, especially in challenging my negative thoughts and in enabling me to better manage my physical symptoms in stressful situations.

Setting my goals with her at the start and going through them in our sessions was incredibly useful for overcoming my fears and enabled me to challenge myself in social situations.

It was also great being able to talk about some of my challenges with her during our sessions and to receive help with managing them.

29 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Abby W.P.

Abby W.P., very friendly and warm, excellent therapist.

16 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Janet from Onebright was incredible…

Janet from Onebright was incredible with both my daughter and I, She’s patient, quick thinking and shows signs of empathy and care and well as being fun - and always remaining professional.

The service has really benefitted me and my family.

16 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Exceptional CBT Therapy with Jan Carlton

We recently used Onebright for CBT therapy for our daughter, and we are absolutely delighted with the experience. We had the pleasure of working specifically with Jan Carlton, who proved to be exceptionally professional, composed, and flexible in her approach.

Jan managed to build a strong, trusting rapport with our daughter almost immediately, which made a world of difference. Because of this brilliant connection and her tailored approach, we started seeing the positive benefits of the therapy very quickly. We couldn't be more grateful for Jan's help and highly recommend both her and Onebright!

5 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Incredibly professional and genuinely supportive.

I began therapy at a time when I felt overwhelmed, hopeless, and unable to cope. My mental health was affecting every part of my life — at home, at work, and physically. After an initial experience with a therapist I didn’t feel able to continue with, I was reassigned to Kelly Ellison, whom I cannot recommend highly enough.
From the very first session, Kelly felt like a breath of fresh air. She brought clarity, warmth, and a sense that real progress was possible. She used a range of therapeutic tools and approaches, always tailoring them to what worked best for me. Nothing ever felt generic or one‑size‑fits‑all; each session was thoughtful, personal, and focused on helping me understand myself more deeply.
Kelly was consistently practical and supportive. She provided literature I could genuinely relate to and techniques I could use in my daily life. After each session, I noticed real improvements in how I managed my low self‑esteem and unhelpful thinking patterns. With her guidance, I’ve become far more confident and in control when facing difficult situations.
In our final session, Kelly and I created a relapse‑prevention plan that gives me reassurance and a clear path for maintaining the progress I’ve made.
Overall, Kelly has been exceptionally professional, understanding, and genuinely supportive throughout my therapy. I’m deeply grateful for the positive impact she has had on my life.

15 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

CBT therapy with Diana Mugano

I had CBT therapy with Diana Mugano and found her to be a very calming and reassuring presence. I started therapy with a lot of stress and left with a lot less, so I’d recommend her if you are after a very thorough and engaged therapy experience.

12 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent experience

Cannot fault my experience with Onebright from start to finish. Was booked in easily, everything fully explained. All my sessions have been amazing and have massively helped me and I can’t thank Tracey enough for all her support and guidance and the tools she’s given me to carry on moving forward. Would highly recommend

5 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

CBT.

My therapist Diana was extremely helpful. She really taught me some useful skills and equipped me with the tools to manage scenarios much better. I can’t thank her enough!

16 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ozkan is a star therapist

I can’t recommend my therapist Ozkan Gedik enough. I started therapy with him at a time when my anxiety and depression felt overwhelming, and I wasn’t sure how to cope.
He used a variety of therapeutic tools and approaches, tailoring everything to what worked best for me. It never felt like a one-size-fits-all approach instead, sessions were really personalised, thoughtful, and focused on helping me understand myself better.
What stood out most was how practical and supportive the process was. I’ve learned techniques that I can actually use in day-to-day life, and over time I’ve noticed a real improvement in how I manage anxious thoughts and low mood. I feel more in control and much more confident in handling difficult situations.
We also put together a relapse prevention plan, which has been incredibly helpful in giving me reassurance that I can maintain my progress and keep my anxiety at bay.
Overall, Ozkan has been professional, understanding, and genuinely supportive throughout. I’m very grateful for the impact this therapy has had on me.

8 juni 2026
Review zonder uitnodiging

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