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Beoordeeld met 1 van de 5 sterren

They value 0 for your time ,money and will ruin your happiness. We ordered Onam palahara petty for Onam for our parents.its been more than 15 days,no delivery happened. Tried contact them over phone,n... Toon meer

Beoordeeld met 1 van de 5 sterren

Horrible experience and fraud company.Almost 2 months products are not delivered and even high custom clearance money paid but no trace of product.Many mails sent to customer care but no resolution an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

எங்க குடும்பத்திற்கு பிடித்த அனைத்து இனிப்பு வகைகளும் எப்படி ஒரே இடத்தில் கிடைக்கும்...அதே சுவையில் அதே தரத்தில் எப்படி கிடைக்கும்..Oorla வில் கிடைக்கும். முதலில் எனக்கும் நம்பிக்கை கிடையாது.வாங்கி த... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Ordered Palakara Petti - Arrived within 10 days, but with some customs clearance issues for USA. Customer support team was very helpful with FDA prior notice and other required documents. Tastes au... Toon meer

Bedrijfsgegevens

  1. Online voedselbezorgdienst
  2. Aziatische toko
  3. Gourmet kruidenierswinkel
  4. Kruidenier
  5. Natuurvoedingswinkel
  6. Supermarkt

Geschreven door het bedrijf

Oorla is where you can find everything and anything authentic. From Sweets and Snacks to Clothing and decors, if it is traditional & authentic, you can find them at Oorla. Oorla sources authentic Sweets & Snacks from traditional regional shops across India and ship them worldwide. What can you find at Oorla? Traditional Tamil Sweets & New Indian Sweets, Tamil Snacks, Homemade Masalas, Idli Podi, Multigrain Health Mix, Palm Jaggery Sweets, Milk Sweets, Healthy Snacks made of millets, Raw Honey, Honey soaked delicacies, Homemade South Indian Pickles (Tamil Nadu Pickle, Andhra Pickle & Telangana Pickle), and many more. Also, don't forget to try our signature product "Palakara Petti", a curation of 10 best Tamil Sweets & Snacks sourced directly from century old regional shops across Tamil Nadu. Buy best Indian Sweets Online sourced directly from origin only at www.oorla.com.


Contactgegevens

2,4

Slecht

TrustScore 2.5 uit 5

216 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

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2,4

Alle reviews

(216)

55 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

Quality is good

Good Quality products and received the items within 2 days of shipping and in pretty good condition as well.
Thanks Oorla for giving a chance to experience these delicacies

4 januari 2024
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

Dear Customer,

Thank you so much for taking the time to share your wonderful feedback with us!
Your kind words motivate us to continue delivering the best possible experiences to our valued customers.

Thanks again for choosing Oorla, and we look forward to serving you again in the future!

Sincerely,
Team Oorla.

Beoordeeld met 1 van de 5 sterren

It is too pricy and It smiles funny all…

It is too pricy and It smiles funny all product what I order. It tasted old product. I don't never recommend this product to anyone. I waste time, energy and money.

2 september 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

Dear Customer,

We sincerely apologize for the disappointment you experienced with our products, and we appreciate you taking the time to share your feedback. We genuinely value customer input as it helps us identify areas for improvement.

We're sorry to hear that the pricing seemed high, and that the products did not meet your expectations in terms of freshness and taste. Quality is of utmost importance to us, and we regret that we fell short in this instance.

Thank you for bringing this to our attention, and we hope to have the chance to regain your trust in the future.

Best regards,
Team Oorla.

Beoordeeld met 5 van de 5 sterren

very delicious foods

Quality and quantity is very nice .very delicious items . packing of boxes also nice.i loved it

27 december 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

Thank you so much! We wish you a happy New Year 2024.

Beoordeeld met 5 van de 5 sterren

எங்க குடும்பத்திற்கு பிடித்த அனைத்து…

எங்க குடும்பத்திற்கு பிடித்த அனைத்து இனிப்பு வகைகளும் எப்படி ஒரே இடத்தில் கிடைக்கும்...அதே சுவையில் அதே தரத்தில் எப்படி கிடைக்கும்..Oorla வில் கிடைக்கும். முதலில் எனக்கும் நம்பிக்கை கிடையாது.வாங்கி தான் பார்ப்போம்மே....என நினைத்து தான் வாங்கினேன். நான் எதிர்பார்த்த அனைத்து இனிப்பு வகைகளும் கார வகைகளும் அதே சுவையில் அதே தரத்தில் அருமையான பெட்டிகளில் வைத்து எங்களுக்கு ஆர்டர் செய்த மிக குறிகிய நாட்களில் எங்களுக்கு கிடைத்தது.நன்றி Oorla.

28 december 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

வணக்கம், வள்ளி வடிவேலன்!

உங்களின் அன்பு வார்த்தைகளுக்கு நன்றி. உங்களை எங்கள் வாடிக்கையாளராக கொண்டதற்கு நாங்கள் மிக்க மகிழ்ச்சி அடைகிறோம்.

Beoordeeld met 4 van de 5 sterren

Grate taste

We ordered 10-item combo (Palakara Petti). It was easy to order and the customer reps at Orla were exceptionally responsive and courteous when we had to follow up. We tasted all items and we enjoyed almost all of them--particularly all sweets were exceptional and have original taste. I could give 4.5 rating, but there was no option and so it is 4. I docked this point because of bit smaller quantity for the price and less than perfect delivery system. Weight of each item is not given, but I suspect it is 200 gm (or less?). In this day and age, it took 4 days to get it delivered (the food stayed fresh in a tin) even though I live in the metropolitan city of Chennai!
I strongly recommend this site for anyone longing original taste from these cities of Tamil Nadu.

21 december 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

Dear Customer,

Thanks for your feedback. We always dispatch orders 48 hours after we receive an order. As all the orders are made to order, our makers need this time to prepare the items. Usually, for Chennai, the delivery happens within 2-3 Days. Suppose the period you mentioned excludes our processing time; we will escalate this issue with our logistic partner and ensure we make all future deliveries in a shorter period.

Also, customizing Palakara Petti will lead to weight shortage, damage in transit, and confusion while packing. That's why our Palakara Petti comes with a default set of delicacies. But you can order items individually on our Sweets & Snacks page, and these will be packed in pouches.

Thanks for bringing this to our attention, and we appreciate your feedback. Looking forward to serving you again!

Sincerely,
Team Oorla

Beoordeeld met 5 van de 5 sterren

Highly recommended.

I have ordered twice within the last 2 months. Last time, I had a special request and they happily arranged it. Excellent quality items, shipped quickly. Very reasonable pricing and shipping, and even free shipping if the order is above a certain value. They ship from India, but both times I received within 2-3 days, perfectly sealed and packed. Amazing customer support too. Would highly recommend this one-of-a kind service.

22 december 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

Thank you so much for this wonderful review. Happy to have you as our customer and looking forward to serving your again.

Beoordeeld met 5 van de 5 sterren

We bought palkova

We bought palkova, thirunelveli halwa and filter coffee. Taste was excellent.

11 december 2023
Review zonder uitnodiging
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Antwoord van Oorla

Thank you. Do try our homemade pickles sourced from Kerala, Andhra, Telangana and Tamil Nadu. You will love them.

Beoordeeld met 5 van de 5 sterren

All your products ausum

All your products were good, fresh and tasty. I ll recommend your products to everyone in my circle ☺️

14 december 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

Thank you so much. This means a lot to us

Beoordeeld met 5 van de 5 sterren

Delighted to savour the heritage…

Delighted to savour the heritage delicacies from Tamilnadu. All the items were of Excellent taste and freshness. Well packaged and well delivered. Highly recommended!!

13 december 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

Thanks for this wonderful review. Glad to have you as our customer!

Beoordeeld met 5 van de 5 sterren

kombu honey

I have ordered kombu honey, it's good and tasty.

12 december 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

Thanks for your feedback ❤️❤️

Beoordeeld met 5 van de 5 sterren

Yummy Tasty.......😘😋🥰

Yummy Tasty.......😘😋🥰
Different Taste.....😇
மெய்மறந்து போகலாம்......🦋🤗
நன்றிகள் பல.....🙏🙌

8 december 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

நன்றி !!!

Beoordeeld met 1 van de 5 sterren

I never ever order from this website

I never ever order from this website. The food is not fresh. The pickles are rotten its good that my family didnt taste it. Mainly my sister kids. Please check ur product before sending the courier..or else so soon u will be closing ur business.

30 november 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

Apologies for the inconvenience. Please provide your order number so that we can better understand the situation.

Beoordeeld met 5 van de 5 sterren

All food products are very tasty

All food products are very tasty, clean and neatly packed for outstation delivery. I got sweets, savouries and idly podi. I had some issues with delivery partner in first time but that was also taken care in second time to deliver my place in Trivandrum.
Very friendly experience 👍

16 november 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

Thanks for sharing your feedback.

Beoordeeld met 5 van de 5 sterren

A happy and loyal customer here!!! :)

This store always satisfies my expectation by providing fresh and tasteful snacks, sweets and other Indian food items.
Ordered sweets and snacks during this Diwali for my friends and family. Was so happy to hear them praising the taste, freshness and packaging of the products!
The customer service is excellent as well.

8 november 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

Thank you so much. Looking forward to you ordering with us again!

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