partsforwatch.com Reviews 130

TrustScore 3.5 uit 5

3,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

May 10 - Bracelet for Cartier Santos 100 does not fit watch. * 2mm gap at bracelet/watch interface * bracelet is also 2mm thicker than watch May 12 - company offered full refund May 14 - refun... Toon meer

Beoordeeld met 4 van de 5 sterren

Purchased a strap for Porsche P6612 didn't fit at all poor quality lugs missing tried contacting no response surprise surprise. Wasn't cheap either 39 euro don't be fooled by glossy website far bett... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Die Qualität der Ware ist schlecht. Die goldene Farbe wirkt dermaßen billig und die Glieder des Armbandes erinnern an eine Kette an der Türsicherung. Eine Bestellnummer scheint nicht zu existieren, wa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am a first-time customer, and the two Watch bands I ordered are GREAT, especially for the price! But one of them wasn’t compatible with my watch, unfortunately. However, when I contacted Christine a... Toon meer

Bedrijfsgegevens

  1. Horlogereparatieservice
  2. Horlogerie

Geschreven door het bedrijf

Driven by a profound passion for luxury watches, we are offering a wide range of watch related products to allow owners to have the comfort of a brand factory strap, without compromising on the price and design. We open the door of luxury to passionate owners of Patek Philippe, Rolex and Audemars Piguet, who are looking for a unique way to differentiate themselves, our products are comfortable alternatives to their factory brand bracelets. Thanks to strong and truthful partnerships, we have grown to offer a multitude of straps and watch accessories for practically every luxury modern watch available. With a constant goal of innovation, our products collection is growing with always the highest quality materials.


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

130 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 83% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 1 van de 5 sterren

Do not order here

Do not order here. Stuff doesnt even fit. Shipped from china, fake company selling bad quality. Please do not make the same mistake, money wasted..

2 november 2023
Review zonder uitnodiging
Logo partsforwatch.com

Antwoord van partsforwatch.com

Hello Ruben,

We hope you are doing well today. Please know that our team is willing to help you in sorting out your concern. May we know your order number, please? Moreover, you can reach out to us at hello@partsforwatch.com so we can assist you with yoru concern further.

Thank you and have a good day!

Beoordeeld met 5 van de 5 sterren

Theyre customer service is excellent.

I ordered a 24mm rubber strap for a Panerai from Parts for Watch. The quality was not initally good, but they did give me a full refund and issued a new strap free of charge

2 november 2023
Review zonder uitnodiging
Logo partsforwatch.com

Antwoord van partsforwatch.com

Hello Cameron,

Good day! We are very sorry about what happened. Our team has reached out to you via email for the solution we can offer. We appreciate your proactive response. Thank you very much!

Beoordeeld met 1 van de 5 sterren

I ordered the alligator leather…

I ordered the alligator leather bracelet for the IWC aquatimer Watch for my boyfrien’s Birthday and i am honestly dissapointed. I paid 30 euros more to have a faster shipping and it still took 2 weeks to arrived and for my surprise it was shipped from China which they dont said it on their website or at any time of the purchase. Additionally when i finally recieved it the Quality is not even acceptable it looks like plastic.. the packaging was à plastic bag not event the logo of the Brand anywhere which i find weird. One of the worst customer expériences. I dont recommend the service neither the products from This brand. Paying more than 200€ for this Quality is a JOKE.
Catalina

13 oktober 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Cartier Strap

Strap was received, only wish they would have a link to a video showing how to put the strap and buckle together.

I have no idea how to do it.

5 september 2023
Review zonder uitnodiging
Logo partsforwatch.com

Antwoord van partsforwatch.com

Hello Jimbo,

Upon checking your order details, your package shows delivered yesterday. On behalf of the team, I sincerely apologize if you had pending concern. I tried checking our emails but could not find one associated to your email address unfortunately. But no worries, I've reached out to you earlier and we can assist you further through that correspondence.

Thank you very much for your understanding.

Beoordeeld met 5 van de 5 sterren

Choosing Partsforwatch.com to repair…

Choosing Partsforwatch.com to repair and renew my Seamaster Titanium watch was the best decision I could have made. The level of security they had in shipping and receiving my watch really put my mind at ease. The whole process went smoothly and when I received my watch it looked and performed very well. Thanks to the entire staff for a perfect experience.

4 september 2023
Beoordeeld met 5 van de 5 sterren

Quick response time

I wanted to cancel my order before it is was sent out to me. They replied within a day and gave me a full refund. They are polite and do their best to help the customer.

30 augustus 2023
Review zonder uitnodiging
Logo partsforwatch.com

Antwoord van partsforwatch.com

Hello Douwe,

Good day! Your emails have been received by our team and was responded on time. Kindly check your email for more details regarding your concern.

Thank you very much!

Beoordeeld met 5 van de 5 sterren

Absolutly satisfied.

Absolutly satisfied.
Even when I ordered the wrong size, I got offered a return or 50% of my new order.
In my email I mentioned that I ruined the screws to mount my strap.
So, Christine put a pair of screws in.
Not to forget I have ordered only once and get treated like I order every week.
Thumbs up and I really appreciate your service.
Thanks a lot. You gained a new customer!

4 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Muy satisfecho con las compras y las gestiones.

I have bought different straps and clasps for my IWC, Audemars, Hublot and Cartier watches. They have always sent me good quality straps and as advertised.
In my last order I requested 2 straps for my IWCs and only 1 arrived. Christine managed the shipment of the missing one very quickly.
Highly recommended, good quality, wide variety of product and optional. I will continue buying since the prices are good, and I don't think it's worth paying what the official brands ask for a strap.
---------------------------------------------------------
He comprado diferentes correas y cierres para mis relojes IWC, Audemars , Hublot y Cartier . Siempre me han enviado unas correas de buena calidad y de acuerdo con lo publicitado.
En mi último pedido solicité 2 correas para mis IWC y sólo llegó 1. Christine gestionó el envío de la que faltaba con mucha celeridad.
Muy recomendables , buena calidad, gran variedad de producto y opcionales. Seguiré comprando ya que los precios son buenos, y no creo que valga la pena pagar lo que piden las marcas oficiales por una correa hoy en día.

19 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service! Beautiful quality ... im so happy ! Thank you so much !
This is a superb company.. tracking given and perfect experience on 2 orders !

27 juli 2023
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Straps didn’t fit

Straps didn’t fit. I asked for a refund and it took days for them to reply.

Their reply was we will send you a return label. They didn’t send a label, just an address in China in an email. I also noted no address was on the package I received, which set alarm bells ringing.

Now they expect me to ship the strap back to China. Not sure if I will get a refund.

This is an update to my original post above (today is 21/05/23). I am quite surprised but I did receive a refund. So I am changing my review. However, it would help if the company was a little more transparent on its website.

1 mei 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Same problem as a number of others

Same problem as a number of others. Emails regarding status of delivery met with ads for the item I have ordered! Tracking number not recognised by carrier.
No confidence of a successful outcome.

2 mei 2023
Review zonder uitnodiging
Logo partsforwatch.com

Antwoord van partsforwatch.com

Hi Timothy, we are sorry if you weren't able to get a tracking update right away. I've just checked your order and since there are a lot of international tracking website links, the one you were directed to may not be updated yet. But there's nothing to worry about since we've emailed you the link that works and it shows that your order has been in transit since April 27, immediate a day after you placed your order.

Please check our email too for more details. Thank you very much!

Beoordeeld met 1 van de 5 sterren

Is this a real company

No package received. Tracking number not a real number.
E mails from ‘contact’ undelivered.
How do you get hold of them ?
Is it a real company?
Is it a scam ?

30 april 2023
Review zonder uitnodiging
Logo partsforwatch.com

Antwoord van partsforwatch.com

Hi Joanne! Your package is still in transit and will be delievred within the time frame indicated in the webiste. Our team has reached out to you too for your concerns and will help you out in the best way we can in case you need further assistance regaridng your order.

We hope to hear an update from you here as well :)

Thank you!

Beoordeeld met 1 van de 5 sterren

Any answer

I’ve order a strap one week ago , received a track number that doesn’t exhist , any answer from my numerous mail ….

24 maart 2023
Review zonder uitnodiging
Logo partsforwatch.com

Antwoord van partsforwatch.com

Hello Gianluca,

We hope all is well with you today. We are sorry to know that you are a bit worried about your order. Please be advised that your tracking number is active and your package will be arriving within the time-frame indicated in the website.

Moreover, we have reached out via email to assist you further.

Thank you veyr much!

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