usually the staff who get stuck working sundays are the new hires,low seniority. And sometimes, with a little attitude showing through, QUITE THE OPPOSITE this time. Excellent product knowledge, Li... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
PatioLiving was very helpful and knowledgeable (especially Grace), and prices were fair. One star lower because the shipping info communication from them was not the best. In contacting the shipping... Toon meer
Kelly was superb with the assistance today. She quickly understood what I was looking for. She provided a recommendation and it was EXACTLY what I wanted & was looking for. Professional, efficient... Toon meer
Excellent chat support. I made a large order but made a mistake in listing the delivery telephone number. It was easily fixed here. I had two earlier chat support sessions with different people ab... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Shop a wide selection of only the best luxury outdoor furniture brands at PatioLiving. Enjoy quality outdoor furniture and friendly customer support today.
Contactgegevens
North Michigan Avenue 980, 60611, Chicago, Verenigde Staten
- patioliving.com
4,4
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy sale process and the discount was…
Easy sale process and the discount was much appreciated as well as free shipping
30 mei 2026
SUPERB CUSTOMER SERVICE
I have had a few conversations with Christine. She is an asset to your company because she went out of her way to help me with my orders. She has a wonderful and great personality.
It is a pleasure dealing with Christine. She could give lessons in teaching what it means to do excellent customer service
29 mei 2026
Review zonder uitnodiging
Large selection
Only place I could find what I wanted also company rep. Kimberly was very helpful.
28 mei 2026
GREAT selection of furniture and equally great customer service
I had a question about assembly of wrought iron patio furniture and received an answer from a real person in a chat (no talking to bots!! thankfully). Chairs don't have to be assembled and only table top needs to be attached to base. Quite the customer service that is so lacking from other online retailers. Very pleased with today's experience. Looking forward to the delivery!
27 mei 2026
IThank you, Kelly!
I've had issues regarding placing this order. I have caused some by using multiple email addresses, but Kelly pulled it all together for me. Thanks so much! I'm looking forward to my new cushions!
27 mei 2026
Kelly was very good to work with
27 mei 2026
Good selection and sales!
25 mei 2026
Kelly the salesperson I talked with was…
Kelly the salesperson I talked with was very helpful. Negative was being on hold for 25 minutes.
26 mei 2026
Your website has misleading statements…
Your website has misleading statements and pricing. Several items I looked at were listed as a price for one but the item is sold as two only. Thus the real price is double.
Also, your filter does not return the search based on the filtered selection.
26 mei 2026
Antwoord van PatioLiving
Dear PD,
Thank you for your feedback. We’re sorry for any confusion you experienced while shopping on our website. The items referenced are sold as case packs, and we do include a “CASE PACK” designation along with the per-item pricing on the product page. That said, we understand how the pricing display could still be interpreted differently, and we appreciate you bringing this to our attention.
We also appreciate your comments regarding the filter functionality and will be sharing this feedback with our team for review. If you have any other questions, we are more than happy to assist. You can reach us via Contact Us or call us toll free Monday-Friday 9am-5pm CST at 888-761-4777
amazing help on the phone
26 mei 2026
Patio Living took into consideration my…
Patio Living took into consideration my loyalty and offer me a competitive price
24 mei 2026
I bought a patio umbrella and a dining…
I bought a patio umbrella and a dining set. Both on sale and hopefully will arrive in a timely fashion and in good shape. Spoke to a customer service person and she was friendly and helpful. You have great selections and love the sales. Complaint: I get 5 or 6 emails from PatioLiving daily! I’ve asked to be unsubscribed because of this. Stop!
24 mei 2026
Amazing customer service
Amazing customer service - able to work on my overall price as I was spending a ton!
25 mei 2026
Great selection of quality outdoor furniture.
Patio Living has a great selection of quality outdoor furniture. Their website makes it very easy to order, and to choose from many different fabrics and finishes.
The Chat Site Customer Service member, Shayla, was wonderful. She expertly assisted me with all my choices and details. Shayla was expeditious and professional.
24 mei 2026
Review zonder uitnodiging
Easy website to to find what I wanted…
Easy website to to find what I wanted and place the order!
24 mei 2026
Smooth transaction
Smooth transaction. Have been very happy with product quality in past purchases. Great customer service. Thanx***
24 mei 2026
Waited 5 days for a quote and by the…
Waited 5 days for a quote and by the time I got it, sale was over.
22 mei 2026
Antwoord van PatioLiving
Dear Jean,
I am sorry for the frustrations regarding your quote. This is not the experience we want for any of our customers. Our sales team is currently reviewing your quote request and the timing surrounding the promotion. Someone will follow up with you directly as soon as possible. We appreciate your patience and the opportunity to look into this further. If you have any questions in the meantime, we are happy to assist. You can reach us via Contact Us or call us toll free Monday-Friday 9am-5pm CST at 888-761-4777
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.