usually the staff who get stuck working sundays are the new hires,low seniority. And sometimes, with a little attitude showing through, QUITE THE OPPOSITE this time. Excellent product knowledge, Li... Toon meer
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Lees wat reviewers zeggen
PatioLiving was very helpful and knowledgeable (especially Grace), and prices were fair. One star lower because the shipping info communication from them was not the best. In contacting the shipping... Toon meer
Kelly was superb with the assistance today. She quickly understood what I was looking for. She provided a recommendation and it was EXACTLY what I wanted & was looking for. Professional, efficient... Toon meer
Excellent chat support. I made a large order but made a mistake in listing the delivery telephone number. It was easily fixed here. I had two earlier chat support sessions with different people ab... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Shop a wide selection of only the best luxury outdoor furniture brands at PatioLiving. Enjoy quality outdoor furniture and friendly customer support today.
Contactgegevens
North Michigan Avenue 980, 60611, Chicago, Verenigde Staten
- patioliving.com
4,4
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Patio Bar Style Set
The patio bar style set I selected was absolutely perfect for our entertainment needs! Was delivered promptly by experienced delivery guys.
2 mei 2026
Product priced very well
Product priced very well. Only wish you could provide estimated shipping timing.
22 mei 2026
Service Rep
Service Rep. did not know the breakdown of prices for A-G material, or what was less money than the others. I was not sure if the chair price was or wasn't included.
I gave the Person two types of finishes and material for the chair but only got one quote. She also said she reach out to the company for more details I asked about but she never got back to me on those questions.
20 mei 2026
Review zonder uitnodiging
Antwoord van PatioLiving
Dear Gail,
Thank you for taking the time to share your feedback. We sincerely apologize for the confusion and frustration regarding your quoting experience.
We appreciate you bringing these concerns to our attention and understand the importance of clear communication and follow-up throughout the process. Your sales representative will be reaching out to you directly to review your questions and assist further. If you have any questions in the meantime, we are happy to assist via Contact Us or you can call us toll free Monday-Friday 9am-5pm CST at 888-761-4777.
Card charged when site said it was not
The website said payment did not go through and I should contact Patio Living. But it had charged my card 3 times. PL contacted me to to clear this up and reversed the charges, but that purchase experience was not positive.
21 mei 2026
Antwoord van PatioLiving
Dear Jezz,
We sincerely apologize for the frusterations with order. This is not the experience we want for any of our customers. Once we became aware of the issue, our team worked quickly to resolve the duplicate charges and ensure the reversals were processed.
We understand how frustrating this situation was and appreciate your patience while we assisted in correcting it. Your feedback is important to us, and we are always working to improve the customer experience. If you have any questions, we are happy to assist you via Contact Us or you can call us toll free Monday-Friday 9am-5pm CST at 888-761-4777.
Great customer service and attention to detail
This company responded to my written inquiry and answered every one of my questions.
The online ordering process was very easy and fast.
Now it will be for the product to perform as advertised or my next comment will be regarding their customer service.
20 mei 2026
Found exactly what I wanted for a very…
Found exactly what I wanted for a very competitive price!
20 mei 2026
Wrong product erroneously ordered
I had submitted an order which was not the product I wanted. The original chat person, Irla (sp?) and Shayla from the sales team were both very helpful in getting me the product that I should've ordered in the first place.
Grateful for their help.
20 mei 2026
Review zonder uitnodiging
Ease of ordering and immediate response…
Ease of ordering and immediate response to my question from your chat feature.
20 mei 2026
Shayla was spectacular in the way she…
Shayla was spectacular in the way she helped me choose the pieces for our patio! I will def add to the review when furniture arrives.
20 mei 2026
The site was easy navigate BUT it only…
The site was easy navigate BUT it only told me that my order would ship in three days, and did not give me an estimated time of arrival for the furniture. It was also not clear whether I would get updates later re when the product ships/is expected to arrive. Your ability to promptly get the merchandise to my door will determine whether I order from you again.
19 mei 2026
Couldn’t use the Patio10 offer and…
Couldn’t use the Patio10 offer and customer service wouldn’t make an exception
19 mei 2026
Antwoord van PatioLiving
Dear Brittany,
Thank you so much for taking the time to share your experience with us—we truly appreciate your feedback, and I’m very sorry for any frustration this may have caused. While we always aim to offer promotions when we can, some brands are not eligible to participate in discounts due to manufacturer restrictions. This is noted on our website banner (“*Some brands excluded”) and within our Terms & Conditions under “Brand Promotion Code Exclusions.” Terms of Use | PatioLiving
If there’s anything else we can assist with, please don’t hesitate to reach out through our Contact Us page or give us a call at 888-761-4777, Monday through Friday, 9:00 AM – 5:00 PM CST. We’re always happy to help.
I had some questions.
I had some questions so I phoned them and they were answered quickly.
19 mei 2026
A+ customer service
Patio living customer service has been exceptional, and the furniture I’ve received from them has been high quality. I will definitely order from them again in the future.
19 mei 2026
We’ve bought multiple times from Patio…
We’ve bought multiple times from Patio before and have never been disappointed by the quality of our products.
16 mei 2026
Simple website
Simple website, they had the outdoor sofa/chairs I needed and hopefully everything will get delivered on time. Would recommend!
19 mei 2026
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