Emily Blenkinsop at the South Shields branch was incredibly helpful throughout our first buying process. She was speedy with her replies and was a pleasure to deal with. She made buying our fi... Toon meer
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From start to finish, Pattinsons kept us informed, were very helpful directing us with what we needed to do, linked with solicitors on our behalf and kept us linked to our buyers progress throughout.... Toon meer
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Bought a property from auction here, horrendous experience, it has taken 3 months now and I have not received keys even,they told me on the phone I should not expect keys. the fees are very high, who... Toon meer
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I was very happy with all of the staff involved with the letting of one of my properties and also the sale of one of my properties. It was nice to have a named contact each time and not be passed arou... Toon meer
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Bedrijfsgegevens
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North East's Largest Independent Estate Agent. Family run and passionate about property!
Contactgegevens
Silverlink Business Park, NE28 9NY, Wallsend, Verenigd Koninkrijk
- pattinson.co.uk
4,2
Goed
1K reviews
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Still can't view a property in…
Still can't view a property in Birkenhead-Hinderton Road. Been trying for weeks and still can't view it.
21 augustus 2026
Review zonder uitnodiging
Antwoord van Pattinson Estate Agents
Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will look into this further. Could you please share with us some more details on your experience, as well as the property address or contact number you registered with us? Please send this information to reviews@pattinson.co.uk so we can investigate. Many thanks
As always the staff in forest hall…are the best in the business
As always the staff in forest hall branch are professional & friendly ,they know the business inside out whether thats sales or rentals, the fees are competitive & fair ,keep up the good work & thanks for renting out my property & selling houses for me ,great job
18 augustus 2026
Review zonder uitnodiging
Antwoord van Pattinson Estate Agents
Thank you so much for this great review! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
First Time Renter
Dealt with Eloise & Pattinson when applying and successfully renting my first property. Really clear communication and updates provided by the team would definitely recommend.
21 augustus 2026
Review zonder uitnodiging
Antwoord van Pattinson Estate Agents
Thank you so much for this great review! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Worst service by agency don't trust…
Worst service by agency don't trust them , offered two houses , but agency keeps saying customer want to go with other person although we offered more , I think agency is taking some money from buyer and refusing offer with offers customer service also worst not in clear in sales . I personally recommend please go with different agency.
21 augustus 2026
Review zonder uitnodiging
Antwoord van Pattinson Estate Agents
Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will look into this further. Could you please share with us some more details on your experience, as well as the property address or contact number you registered with us? Please send this information to reviews@pattinson.co.uk so we can investigate. Many thanks
Just constant bombardment from all…
Just constant bombardment from all there branches all because I liked properties from a central website like right move etc, its constantly phone call and emails, its a joke I've asked 4 times now to be removed true story, another true story they still haven't taken me off there database, fed up with them
8 augustus 2026
Review zonder uitnodiging
Antwoord van Pattinson Estate Agents
We’re sorry to hear that you have found the level of contact frustrating.
As part of our protocol, we follow up with customers who have shown an interest in properties, with the aim of understanding their requirements and helping them find their dream property. As we have multiple branches working across the area, this can sometimes result in contact from more than one branch, particularly when enquiries have been made through central property portals such as Rightmove.
We do appreciate that you have requested on several occasions to be removed from our database, and we apologise that this request has not been actioned as you expected. We take this feedback seriously and will ensure your request is reviewed so that the appropriate steps can be taken to prevent further unwanted contact.
We’re sorry for the frustration this has caused and appreciate you bringing it to our attention
Highly Unprofessional and…
Highly Unprofessional and Disappointing.
Several visits to Pattinson Estate Agents in Gosforth have been a complete disappointment. The atmosphere feels dynamic in all the wrong ways—staff members are constantly distracted on their mobile phones, sitting around, and displaying a total lack of self-respect or professional standards.
Worse still, there is a clear culture of dishonesty. I applied for several properties with them, but due to their constant lies and inability to maintain basic service standards, the process fell apart. Gossip and poor customer treatment seem to be the norm behind the scenes rather than actual service.
If you value honesty, integrity, and basic professionalism, stay far away from this branch. I certainly won't be returning.
8 augustus 2026
Review zonder uitnodiging
Antwoord van Pattinson Estate Agents
We’re sorry to hear about your experience and apologise that you felt let down by the service you received.
We take feedback of this nature very seriously and will look into the matters raised directly with the branch and address them internally where appropriate. We regularly receive positive feedback about the service, professionalism and customer care provided by this branch, so it is disappointing to hear that your experience did not reflect this.
Honesty, integrity and treating our customers with respect are fundamental to how we operate. This is not the level of service we would typically expect or want our customers to experience, so we would welcome the opportunity to look into this further and address the matter appropriately.
If you’re able to let us know when this occurred, or provide any further details about your experience to reviews@pattinson.co.uk this would allow us to investigate the matter directly with the branch. We would appreciate the opportunity to understand what happened and ensure any issues are addressed accordingly.
We put are house on the market with…
We put are house on the market with pattersons in January and not many viewings. It was also on market with another agent who did sell it. Seemed ok with feed back from the 2 viewings we got from them but maybe it was due to other agent selling it for us we didn't get alot from them.
7 augustus 2026
Review zonder uitnodiging
Antwoord van Pattinson Estate Agents
Thanks for leaving this review! We are sorry we didn't achieve 5 stars, so would like to investigate further. Please could you send more details to reviews@pattinson.co.uk and we will look into this further. Many thanks
I want to say a huge thank you to Jason…
I want to say a huge thank you to Jason and his team @Jarrow Branch, along with the auctioneer team. They made a very difficult situation extremely easy with their knowledge, support and even laughter throughout the sale.
I would recommend them to anyone who wants a professional but yet personable experience when selling or buying their next property.
All our thanks, Lynn and Angela
22 juli 2026
Review zonder uitnodiging
Antwoord van Pattinson Estate Agents
Thank you so much for this great review Leanne! We are delighted that your experience with Jason and the team has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Very easy process
Very easy process, kept me informed and updated along the way, answered all my questions and got everything sorted so I could move in on the day I wanted
31 juli 2026
Review zonder uitnodiging
Antwoord van Pattinson Estate Agents
Thank you so much for this great review! We are delighted that your experience with us has been as positive as we aim to give all our customers! All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
A big letting agency with positive culture
Very positive experience, they are very responsive to calls and mails pertaining to the rented property. Clients' satisfaction is important to the organisation, I strongly recommend who wants to rent or buy.
24 juli 2026
Review zonder uitnodiging
Antwoord van Pattinson Estate Agents
Thank you so much for this great review! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Absolutely great service every time
Absolutely great service every time! We wouldn’t rent our houses out through anyone else! Everyone is super friendly, professional and gets things done!! Thank you for another great experience with Pattinsons !!
14 juli 2026
Review zonder uitnodiging
Antwoord van Pattinson Estate Agents
Thank you so much for this great review Kim! We are delighted that your experience with our Lettings & Property Management team is always so positive. We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Outstanding service from the whole team…
Outstanding service from the whole team at Forrest Hall branch, Paula, Charlie & Donna made the purchase and subsequent sale of my property utterly seamless.
What a team thank you so much
26 juli 2026
Review zonder uitnodiging
Antwoord van Pattinson Estate Agents
Thank you so much for this great review! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Excellent Friendly Service
Excellent clear, friendly service. I knew exactly what was happening at each stage.
24 juli 2026
Review zonder uitnodiging
Antwoord van Pattinson Estate Agents
Thank you so much for this great review Keith! We are delighted that your experience with us has been as positive as we aim to give all our customers! All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Highly recommend …
From start to finish Pattinson Estate Agents have made the house sale seamless. Advised to send the house to auction allowed me to sell and know that there wouldn’t be any messing around.
The agency certainly worked hard from the start to get the best price for me, especially at such an emotional time the website, photos, 40+ physical viewings and hand holding along the way I can’t thank the whole team enough.
They’re experienced and professional just what is needed.
Thank you
22 juli 2026
Review zonder uitnodiging
Antwoord van Pattinson Estate Agents
Thank you so much for this great review Tommy! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
If I could this review a zero stars
If I could this review a zero stars, i would.
Shocking and Misleading Service. I was repeatedly pressured by a representative called Carly to place a bid on a property, receiving around 18 calls insisting that the seller would accept almost any offer. I placed two reasonable bids within my budget, but was continually told that the seller was expecting more and that if I did not bid again the property would be removed from auction indefinitely.
The auction was originally due to end at 12:00, but it was extended by three hours specifically so I could place another bid. During this time I was repeatedly told that this would be the final opportunity and that the seller was waiting for my offer. Based on these assurances I placed another bid and ended up winning the auction, although I felt heavily pressured and misled throughout the process.
Before making any payment I made it clear that obtaining the remaining funds within such a short timeframe would be difficult. I was reassured that there would be flexibility and time to complete the payment. However, after they took £5,000 from me, the property was placed back into auction just two days later without proper explanation.
At no point before paying was I told that this would happen or given any realistic opportunity to resolve the situation. They are now refusing to refund the money.
I believe I was misled and pressured into bidding under false information, and I am now seeking legal advice and preparing to take legal action against Pattinsons. I would strongly advise others to be extremely cautious when dealing with this company.
1 januari 2026
Review zonder uitnodiging
Antwoord van Pattinson Estate Agents
Thank you for taking the time to leave your feedback. We are sorry to hear that you are dissatisfied with your experience.
We would like to clarify that every time a bid is placed during one of our auctions, the bidder is required to accept the auction Terms and Conditions. Once the auction ends successfully and contracts are exchanged, a legally binding contract is formed between the buyer and the seller. Pattinson acts as the auctioneer and is not a party to that contract. Where the contractual terms are not fulfilled following exchange, any decision regarding the contract is ultimately a matter for the seller, in accordance with the agreed auction terms.
If you would like to discuss your concerns further, please contact us directly and we would be happy to arrange for the Auction Manager to speak with you and review your concerns in more detail. You can email, reviews@pattinson.co.uk
The process started after the death of…
The process started after the death of my late aunt,Pattinsons were quick very attentive to deal with our wishes and kept us informed all the way through absolutely awesome experience thank you
21 juli 2026
Review zonder uitnodiging
Antwoord van Pattinson Estate Agents
Thank you so much for this lovely review Glenn! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Thankyou to Alison and the whole team could not…
Alison and the whole team could not have been more professional. They kept me fully informed throughout the whole process, there were many obstacles to overcome and they remained calm, professional and empathetic throughout, keeping me regularly updated and often gave me information prior to my solicitor. I could not fault them, they made a very difficult process much more bearable and I can't thank them all enough, well done to you all Beth
3 juli 2026
Review zonder uitnodiging
Antwoord van Pattinson Estate Agents
Thank you so much for this great review Elizabeth! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Recently used Pattinsons Whickham to…
Recently used Pattinsons Whickham to sell my mams house, we wanted a quick sale as she had moved into other accommodation. Ian was great he advised us down the auction route and was very attentive and explained everything step by step to me and my mam. They kept us in the loop every step of the way! Can’t thank them enough! Thank you again!
15 juli 2026
Review zonder uitnodiging
Antwoord van Pattinson Estate Agents
Thank you so much for this great review! We are delighted that your experience with our Whickham team has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Very impressed …
Very impressed with both the efficiency and professional way our sale was deskt with. Regular updates and sound advice. Would certainly recommend
15 juli 2026
Review zonder uitnodiging
Antwoord van Pattinson Estate Agents
Thank you so much for this great review! We are delighted that your experience with us has been as positive as we aim to give all our customers! All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
Fantastic service branch manager was…
Fantastic service branch manager Mike Hughes was great helping me choose my first home would highly recommend and I have bought my first home through Stanley branch 😊
19 juni 2026
Review zonder uitnodiging
Antwoord van Pattinson Estate Agents
Thank you so much for this great review! We are delighted that your experience with Mike Hughes and the team has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best in your new home! from the whole team here at Pattinson Estate Agency and Pattinson Auction.
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