Setts I ordered for edging were incredibly out of spec, shouldn’t be sold or advertised as they are, dimensions all over the place. That in itself is not a huge deal as they would be returned and I we... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Paving Direct have been incredibly friendly and helpful on several occasions. They really went above and beyond when I needed a last-minute collection just before the bank holiday — everything was s... Toon meer
We did a lot of research into linear style pavers for our driveway and sourced several varieties from different suppliers. Paving Direct was the only supplier that was able to meet our desire for a pa... Toon meer
Bedrijf heeft geantwoord
When we opened the packs one had been clearly broken in transit. On close examination prior to laying five were found to have hairline cracks in them making them unsuitable for use. Paving direct got... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Paving Direct is the online shop of Pavestone, one of the UK’s largest importers and distributors of landscaping materials. The Pavestone brand has always been synonymous with both quality and value for money. Our collection of garden landscaping and home flooring materials have been carefully selected to ensure that you will be able to find exactly the right colours, textures and materials to create your dream project.
Contactgegevens
Westlington Quarry, GL56 6EG, Chipping Campden, Verenigd Koninkrijk
- 01993 769225
- support@pavingdirect.com
- pavingdirect.com
4,1
Goed
4K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Antwoord van Paving Direct
Thank you for your positive feedback, we're very happy to hear you're happy with your product and the service provided,
Regards
Paving direct
expensive and delivered broken.
7 oktober 2025
Antwoord van Paving Direct
Thank you for taking the time to leave us your feedback. We’re sorry to read of your bad experience with your order and we can only apologies for this. A member of our customer service team will be in touch to discuss this further with you,
Kind regards
Paving direct
The paving looks lovely now it's laid
The paving looks lovely now it's laid. The process was frustrating. I was advised by the company not to order too long before the job was going to be done. I ordered in good time but received no information about delivery. When I chased it up, I was finally given a date later than I'd been told it would be and had to pay the builder for wasted time. The company accepted no responsibility. The paving stones are very attractive but not as bright in colour as the photos on the site suggest.
8 september 2025
Antwoord van Paving Direct
Thank you for taking the time to leave your review. We are incredibly disappointed that your experience has been like this, and we are very sorry for the clear frustration caused. This is not the service level we strive for and since your purchase we have implemented new processes and team members to ensure this doesn't happen again.
We're very pleased to hear that your paving has now arrived and that you're happy with your choice.
Kind regards,
Antwoord van Paving Direct
Thank you for your kind words, we're delighted to hear of your great experience
Regards
Paving direct
Indian sandstone for a patio
I ordered 2 large pallets of Indian sandstone. It was clear on the website what the colours of the slabs would look like when laid. I paid the extra for an exact delivery date and the delivery was made on time. It's good to have the option of mixed sizes and colours in each pallet.
22 oktober 2025
Review zonder uitnodiging
Antwoord van Paving Direct
Thank you so much for your positive review, we hope you enjoy your product.
Regards
Paving direct
Quality product and prompt delivery
Quality product and prompt delivery. Would setinitely use Paving Direct again.
7 oktober 2025
Antwoord van Paving Direct
Thank you for your positive feedback, we're very happy to hear you're happy with your product and the service provided, please don't hesitate to reach out if we can assist you further in the future
Kind regards
Paving direct
Antwoord van Paving Direct
Thank you for your positive feedback, we're very happy to hear you're happy with your product and the service provided,
Regards
Paving direct
Excellent Service
As with most businesses the real signs of great service arent apparent until something doesnt go to plan and their subsequent reaction to that. I had an issue with a damaged slab. Paving direct were fantastic and instantly sent a replacement.
7 oktober 2025
Antwoord van Paving Direct
Thank you for your fantastic review! We’re so pleased your happy with the service provided,
Regards
paving Direct
Great company with quick responsegreat to…
Great company with quick response to questions.
7 oktober 2025
Antwoord van Paving Direct
Thank you for your kind words, we're delighted to hear of your great experience.
Regards
Paving direct
Great company to buy from
Great choice of products. They had just what I need for my garden project. Reasonable pack price and efficient delivery. Highly recommended.
7 oktober 2025
Antwoord van Paving Direct
Thank you for such positive feedback, we are pleased to hear you're happy with your product, please let us know if we can assist you further.
Regards
Sam
New patio
I was really impressed with the flag stone paving looks really classy classic vintage look would highly recommend to anyone thinking of having a patio well pleased with the final look
7 oktober 2025
Antwoord van Paving Direct
Thank you for such positive feedback, we are pleased to hear you're happy with your product, please let us know if we can assist you further.
Kind regards
Paving direct
At last a reliable supplier
What a joy to receive a delivery of a paving circle before the promised delivery time and with excellent packaging
Friendly and helpful sales staff !
from a similarly company I had three deliveries with mostly broken slabs, which were destroyed in transit. I am waiting for two replacements slabs, but the months go by ————
21 oktober 2025
Antwoord van Paving Direct
Thank you for your feedback, we're glad to see everything arrived on time and your happy with the delivery service provided,
A member of our customer service team will be in touch to discuss your replacements,
Kind regards
Paving direct
Antwoord van Paving Direct
Thank you for your positive feedback, we're very happy to hear you're happy with your product and the service provided,
Regards
Paving direct
Easy to find what I wanted on the…
Easy to find what I wanted on the website, great delevery service. Fantastic product.
7 oktober 2025
Antwoord van Paving Direct
Thank you for taking the time to leave feedback, we hope you enjoy your product. Please let us know if we can assist you further.
Kind regards
Paving direct
Not geared up for collections and same…
I live locally so as I wanted it quickly went to pick it up but they’re not geared up for collections. Also same price as delivered which is disappointing. I then had the same thing delivered as they effectively duplicated the order. This took a few phone calls to get it picked up. Product was as advertised and met our needs. They have responded to this review.
19 juni 2025
Antwoord van Paving Direct
Thank you for taking the time to leave us your feedback. We’re sorry to read of your bad experience with your order and we can only apologies for this. A member of our customer service team will be in touch to discuss this further with you,
Kind regards
Paving direct
Excellent tiles looks great now layed
Excellent tiles looks great now layed
Love them
Quick delivery
7 oktober 2025
Antwoord van Paving Direct
Thank you for taking the time to leave feedback, we are delighted to hear your happy with your product, Please let us know if we can assist you further.
Kind regards
Paving direct
Great service
Great service, speedy delivery…. driver was amazing, brought my flags up my steep path to my garden gate.
The flags are exactly as described… great price too (and I had shopped around).
7 oktober 2025
Antwoord van Paving Direct
Thank you for taking the time to leave feedback, we are delighted to hear your happy with the service provided, please contact us if we can assist you further,
Kind regards
Paving direct
Antwoord van Paving Direct
Thank you for your 5-star review. At Paving Direct, we’re committed to quality and service – so it’s great to see that reflected in your experience
Regards
Paving direct
Antwoord van Paving Direct
Thank you for such positive feedback, we are pleased to hear you're happy with your product, please let us know if we can assist you further.
Good value
Good value. I choose Slimsett mini concrete setts, which I was really happy with. First time laying a single pack to a garden path, really nice product. Used a bolster to cut half blocks by hand to start off a running bond, avoiding need for a saw rental.
7 oktober 2025
Antwoord van Paving Direct
Thank you for taking the time to leave feedback, we hope you enjoy your product. Please let us know if we can assist you further.
Kind regards
Paving direct
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