Payl8r Reviews 

3.279
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I am very grateful to Payl8r for their excellent service. They trusted me and accepted my 3-month payment plan for Carpet Warehouse, even though I had an unfair problem with my credit score due to a b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I lost my Dad very suddenly in April and I wanted a plate that would commemorate him and my family. I found my perfect plates. Applied for the finance on Thursday evening and my plates were on my car... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Don't use them guys. I don't know what's the legal basis for charging £5 for each failed payment atempt, but it's a big scam! I mean, £5 might not seem a lot, but it's 25% of my monthly payment a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Brilliant that we could pay in instalments at no extra cost. Monthly reminders at least three days before payments were due. They also provided a contact number in case of any issues. I would recommen... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Niet-bancaire financiële diensten
  2. Financiële instelling

Geschreven door het bedrijf

Payl8r is an award-winning UK retail finance provider, recognised as Best Retail Finance Provider 2025 for innovation, accessibility, and responsible lending. Payl8r is authorised and regulated by the Financial Conduct Authority (FCA). We offer both first-line and second line finance. Our second-line offering supports customers who have been declined elsewhere, giving them access to structured, transparent repayment options designed to be fair and manageable. Payl8r supports both customers and merchants. Customers can access credit in a clear and straightforward way, while merchants benefit from increased conversion rates and reduced lost sales at checkout. We focus on inclusion,transparency and responsible lending,ensuring that access to finance supports both customer outcomes and sustainable business growth. Trusted by thousands of customers and hundreds of UK merchants,Payl8r provides simple, accessible and reliable finance at the point of purchase. Social Money Ltd t/a Payl8r. Credit is subject to creditworthiness and affordability. T&Cs apply.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 95% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,4

Alle reviews

(3.279)

159 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Great Service

Used them a couple of times very straight forward and easy

27 augustus 2025
Review zonder uitnodiging
Logo Payl8r

Antwoord van Payl8r

Good Morning.

Thank you for taking your time in leaving this review.

Happy to hear that we have helped.

Please do not hesitate in reaching back out if you need any further assistance with anything else at all.

Payl8r Support team.

Beoordeeld met 5 van de 5 sterren

Professional throughout

After my misunderstanding regarding additional payments I spoke to a young lady Kellyanne who immediately explained the problem I thought I had and dealt with my account in a happy, honest and professional manner.
Many thanks again.
Tommy White

26 augustus 2025
Review zonder uitnodiging
Logo Payl8r

Antwoord van Payl8r

Good Morning Tommy.

Thank you for taking your time in leaving this review.
It meant a lot to the agent associated,
Please do not hesitate in reaching back out if you need any further assistance with anything else at all.

Payl8r Support team.

Beoordeeld met 1 van de 5 sterren

Protect your business

Payl8r is a payment option my business has offered to clients since I have used a booking and client management profile called FACES. At the point of setting this option up Payl8r has managed to link a completely different company and this companies bank details to my profile. All the clients who were approved for the credit - their payments have gone to this other company’s account. When the issue was brought to my attention by a client who noticed on her credit agreement that I was not listed as the service provider and neither was my company name I have been chasing the booking platform and have had no resolution. I have not been paid. I even at one pint was told to contact my client so she can pay me directly. My understanding is that is is a huge GDPR breach, there is a lack of acknowledgement for the handling of my clients personal data as this third company has received confirmation of their approval instead of me and the FCA rules would indicate that these contracts are void. I have not been paid for my services. I have not been contacted by anyone from Payl8r despite FACES dealing with the issue. I will be contacting the ICO and I expect a full investigation.

20 augustus 2025
Review zonder uitnodiging
Logo Payl8r

Antwoord van Payl8r

Hi Nela,

Thanks for your message. We understand that Faces has already been touch with you regarding these concerns.

Kind regards,

Payl8r

Beoordeeld met 5 van de 5 sterren

Professional and friendly communication

Luke Elliot was professional, friendly and very quick to respond. The service offered by Payl8r has been very straightforward, thus far. Thank you.

4 augustus 2025
Review zonder uitnodiging
Logo Payl8r

Antwoord van Payl8r

We really appreciate you taking the time to leave a review. Your feedback means a lot and helps others understand what we’re all about. Thank you!
Payl8r

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience.
No problems at all.

2 augustus 2025
Review zonder uitnodiging
Logo Payl8r

Antwoord van Payl8r

Thanks for your great review! We're so pleased Payl8r worked well for you — we’re always here if you need us again.

Beoordeeld met 4 van de 5 sterren

Flexibility and simplicity of payment…

Flexibility and simplicity of payment method

25 juni 2025
Review zonder uitnodiging
Logo Payl8r

Antwoord van Payl8r

Thanks for your review! We're so pleased Payl8r worked well for you — we’re always here if you need us again.
Payl8r

Beoordeeld met 5 van de 5 sterren

Smooth experience

26 juli 2025
Review zonder uitnodiging
Logo Payl8r

Antwoord van Payl8r

Hi Guinea
We’re really glad to hear you had a positive experience with Payl8r. If there’s ever anything else we can help with, feel free to reach out!
Payl8r

Beoordeeld met 5 van de 5 sterren

So easy to get credit

So easy to get credit

10 mei 2025
Review zonder uitnodiging
Logo Payl8r

Antwoord van Payl8r

Good Afternoon Karen

Thank you for taking your time and leaving us this feedback,
Please do not hesitate in reaching back out if you need any further assistance with anything else in the meantime.
All the Best,
Payl8r Support team.

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant company

Absolutely brilliant company, never ever had a problem with them, helped me out in hard times, and took a hell of a lot of pressure off me, thanks guys.

12 juli 2025
Review zonder uitnodiging
Logo Payl8r

Antwoord van Payl8r

Good Afternoon Stephen,

Thank you for taking your time and leaving us this feedback.
Please do not hesitate in reaching back out if you need any further assistance with anything else in the meantime.
All the Best,
Payl8r Support team.

Beoordeeld met 1 van de 5 sterren

Crazy crazy interest ( updated )

Crazy crazy interest, wanted a 5k watch, put 2k deposit down and thought I’d take the rest on payl8r, the interest they show you compared to what they actually give you when app is approved is crazy to borrow 3k over 24months they wanted over 7k we decided obvs not to go ahead absolutely mad, in regards to the reply below, this isn’t true the amount repayable was 304 per months over 24 months which is 7k

22 juni 2025
Review zonder uitnodiging
Logo Payl8r

Antwoord van Payl8r

Hi Ryan. The total amount repayable will also include the deposit you've paid. In line with our regulatory requirements, we conduct credit and affordability checks and the interest rate offered is based on the outcome of these checks. However, we provide a full breakdown of the interest and the amount repayable as part of the application process, so customer's can make an informed decision about whether they wish to proceed.

Kind regards,
Payl8r

Beoordeeld met 5 van de 5 sterren

I have delt with u before excelent

19 juni 2025
Review zonder uitnodiging
Logo Payl8r

Antwoord van Payl8r

Good Morning William,

Thank you for taking your time and leaving us this feedback, it is also brilliant to hear from repeat customers.

Please do not hesitate in reaching back out if you need any further assistance with anything else in the meantime.

All the Best,
Payl8r Support team.

Beoordeeld met 5 van de 5 sterren

Grateful to payl8tr helping me,to buy something

Made it easy,grateful to payl8tr for allowing me to buy something,I wouldn't have been able to afford...staff were pleasant and helpful every time I needed to contact them,kept up with my payments every month,and hopefully this will help me with future credit....I would certainly use them again....thank you.

13 juni 2025
Review zonder uitnodiging
Logo Payl8r

Antwoord van Payl8r

Good Morning Paul,

Thank you for taking your time and leaving us this feedback, we appreciate it greatly.

Please do not hesitate in reaching back out if you need any further assistance with anything else in the meantime.

All the Best
Payl8r Support team.

Beoordeeld met 5 van de 5 sterren

So far first payment was taken on time…

So far first payment was taken on time so I no longer have to worry about any possible issues incurring costs as it’s paid I was nervous about the possibility it might not of gone out in time however I spoke with a lady from the company and she said it will be taken tonight I was expecting it coming out first thing 9am but it was around the time the lady quoted so far so good 😊

10 juni 2025
Review zonder uitnodiging
Logo Payl8r

Antwoord van Payl8r

Good Morning Gavin,

Thank you for taking your time and leaving us this feedback, we appreciate it greatly.

Please do not hesitate in reaching back out if you need any further assistance with anything else in the meantime.

All the Best
Payl8r Support team.

Beoordeeld met 5 van de 5 sterren

Perfect thankyou

Perfect thankyou

2 juni 2025
Review zonder uitnodiging
Logo Payl8r

Antwoord van Payl8r

Good Morning Ashley,

Thank you for taking your time and leaving us this feedback, we appreciate it greatly.

Please do not hesitate in reaching back out if you need any further assistance with anything else in the meantime.

All the Best
Payl8r Support team.

Beoordeeld met 5 van de 5 sterren

I was so grateful that I was able to…

I was so grateful that I was able to get the credit payl8r is a company that gives people a chance to get the things that we really need or want my credit score was pretty sh*"t but payl8r made my day I was able to get something I could not afford outright.it made me so happy when payl8r granted me my wish it really came true I recommend payl8r to everyone. The interest rates are quite reasonable considering.. keep up the good vibes highly recommended

5 mei 2025
Review zonder uitnodiging
Logo Payl8r

Antwoord van Payl8r

Hi Christopher,

Thank you so much for your review – we really appreciate you taking the time to share your experience!

We’re pleased to let you know that you’ve been selected to receive a £50 Amazon voucher as a thank-you from the team 🎉

To claim your voucher, just drop us a message at marketing@payl8r.com and we’ll get it sent over.

Thanks again for your support – and congrats!

Best wishes,

Beoordeeld met 5 van de 5 sterren

Simple and easy

It was quick and simply and easy. The payment options where rather reasionable.

17 april 2025
Review zonder uitnodiging
Logo Payl8r

Antwoord van Payl8r

Good Morning Simon,

Thank you for taking your time and leaving us this feedback, we appreciate it greatly.

Please do not hesitate in reaching back out if you need any further assistance with anything else in the meantime.

All the Best
Payl8r Support team.

Beoordeeld met 5 van de 5 sterren

Payl8r is an amazing company

Payl8r is an amazing company. I didn't know I w OK uld get accepted but I did and the payments are affordable and the service is great.

25 mei 2025
Review zonder uitnodiging
Logo Payl8r

Antwoord van Payl8r

Good Morning Tas,
Thank you for taking your time and leaving us this feedback, we appreciate it greatly.

Please do not hesitate in reaching back out if you need any further assistance with anything else in the meantime.

All the Best
Payl8r Support team.

Beoordeeld met 5 van de 5 sterren

Thank you so much

Dear Madam or Sir,

Hello, and thank you very much for placing your trust in me. I truly appreciate you and your excellent team for helping me complete my purchase through your support.

23 mei 2025
Review zonder uitnodiging
Logo Payl8r

Antwoord van Payl8r

Good Morning Hossein,

Thank you for taking your time and leaving us this feedback, we appreciate it greatly.

Please do not hesitate in reaching back out if you need any further assistance with anything else in the meantime.

All the Best
Payl8r Support team.

Beoordeeld met 5 van de 5 sterren

Quick communication and responsive

Quick communication and responsive

15 mei 2025
Review zonder uitnodiging
Logo Payl8r

Antwoord van Payl8r

Good Morning Sehrish,

Thank you for taking your time and leaving us this feedback, we appreciate it greatly.

Please do not hesitate in reaching back out if you need any further assistance with anything else in the meantime.

All the Best
Payl8r Support team.

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