PayTabs Reviews 

Working with Paytabs from a long time and it's amazing to work with them.

i need someone to follow up with us by telephone and i have requested to talk to anyone but no reply received i have some issue need to ask about but i dont have anyone at paytabs to reply

Last week I contacted you regarding our contract it took a week for us to receive the contract, my MD required it urgently and the length of time to wait was unacceptable.

We asked for support in changing how payments could be made and eventually I was given information which turned out to be unacceptable and would not work, I spent hours trying to implement the changes to find out the changes that were suggested would not work.

Deplorable customer service. Although I've been a long-time customer, it's evident that this sector needs significant development, not just PayTabs. Once you contract with them, it feels like being abandoned in a desert, alone and without support, as if you're dealing with a company from outer space :)

very Worst Experience Everytime payment Declined i explain issue many times but there is nothing they can do always that everything is fine from our side.. Very Tired..

At first, everything was fine. Although the site was archaic compared to the competition, it did the minimum job. Then suddenly, Paytabs contacted me to say that the taxes they were charging me were not high enough and that they were going to increase them, which is a clear breach of the contract and the plans they offer on the site.

A few years later, I noticed that the amount transferred to my account was much lower than the payments received. I then realized that they have a rolling reserve system. In short, they take, in addition to the operating taxes, a percentage of your received payments for one year. Why? No idea.

I tried to contact them several times regarding this issue and their only response was: you signed the contract, so too bad for you. They already deduct a percentage with each transfer and on top of that, there is the rolling reserve. They are big thieves, avoid them at all costs.

I'm very disappointed with this service. I spent a lot of time searching the website for information about fees but found nothing. Eventually, I decided to sign up, filled out numerous forms, and uploaded all my personal and company details. After almost 30 minutes, I was asked to pay an invoice for nearly AED 1000 without any indication of whether my application was accepted or rejected, or any clear information about the fees. This process feels like a complete waste of time. It's unreasonable to ask for payment without transparency. There's no way I would work with a company that expects me to pay blindly without any assurance or the ability to get a refund if my application is rejected for any reason. Overall, it's just a frustrating and time-wasting experience.

In 2021 I had the pleasure of utilizing PayTabs as my preferred payment gateway, and I must say, the experience was nothing short of exemplary. From seamless transactions to unparalleled customer service, PayTabs, coupled with the assistance of their remarkable staff member, Miss Arpita Rohilla, has truly set a high standard in the realm of online payments.

First and foremost, the platform itself is incredibly user-friendly. Whether you're a seasoned entrepreneur or just dipping your toes into the e-commerce waters, PayTabs makes the payment process straightforward and hassle-free.

What truly sets PayTabs apart, however, is the exceptional service provided by their staff members. In particular, I had the pleasure of interacting with Miss Arpita Rohilla, who went above and beyond to ensure that my experience was nothing short of stellar. Her professionalism, attention to detail, and genuine willingness to assist left a lasting impression.

Whenever I encountered a question or concern, Miss Rohilla was readily available to provide guidance and support. Whether it was troubleshooting a technical issue or clarifying a billing inquiry, her expertise and dedication were evident every step of the way. She exemplifies what true customer service should look like - prompt, courteous, and genuinely invested in ensuring customer satisfaction.

In conclusion, my experience with PayTabs, coupled with the outstanding assistance of Miss Arpita Rohilla, exceeded all expectations. In an increasingly digital world where reliability and efficiency are paramount, PayTabs stands out as a beacon of excellence in the realm of payment gateways. I wholeheartedly recommend their services to anyone seeking a seamless and secure payment solution, backed by a team of dedicated professionals who truly care about their customers' success.

simply very bad, long time for approvals, no customer care Number to be reached on the emails or WhatsApp which is takes ages to get replied.

أسوأ خدمة وأسوأ خدمة عملاء ممكن الشخص يواجهها!

Easy Gear, Easy setup.... We appreciate.

Promotionz are only provided if you are acomplished something. It shudnt not be called a promotion. It is worsens the management decisions. The Egyptian(2) leaders messing things up in two markets! Simply rearranging things to buy time will not change anything. No improvements! No greatest achievemnts! It is all a scam tactic! It is a wastage of time and compiny resources. Why haven not they been questioned yet? need to use what we have and not disturb business! When unwanted people are unwatendly promoted, the motivation of remaining employees get demotivated. Those who work hardest just sit and wondering pondering. Stop these so called ridiculousouses promotion announements!

I've been using PayTabs since 2015 for our business payments. They've always been great to work with. Recently, I dealt with Ms. Arpita Rohilla, and I was really happy with how quickly she responded and sorted out what I needed. I highly recommend PayTabs to any business needing a reliable payment solution. Their customer service is excellent, and their platform works smoothly. Thanks, PayTabs, and a big thanks to Ms. Arpita Rohilla for her great help and support.

I recently encountered challenges with PayTabs, particularly regarding their outdated website, broken links, and unsatisfactory customer support. As a website owner, reliability and seamless transactions are paramount. Unfortunately, these issues have raised concerns about trusting PayTabs with payment processing on my websites. It's disheartening to see a company in the payment industry struggle with basic aspects of user experience and support. Unless significant improvements are made to their system, website functionality, and customer service, it's difficult to place confidence in their services.

As of ECC group we got very good experience dealing with pay tabs gate way they are very professional and supportive, our account manager Karan Verma is very helpful and let good impression about bay tabs team

Definitely recommend their service. Extremely professionally and much faster than any other service provider that we were looking at.

Arpita was so professional and responsive and the case she was handling was done in 2 days which mostly takes weeks. Thank you Arpita for your wonderful support.

EXCELLENT SERVICE AND PROFFESIONAL EMPLOYEES

Arapita Rohilla's dedication and positivity shine through in her exceptional support at Paytaps. Her willingness to go above and beyond to assist is truly commendable. A pleasure to work with and a valuable asset to the team!
Thank you 🙏🏻

I submitted a request about 4 months ago and until now it is in the review period and I have not received anything from them. I contacted support and they responded to me within 14 days and the response was in the form of instructions that have nothing to do with the problem in the first place and I am still in testing mode. They do not have good developers to add anything. It does not work correctly in WordPress. I hope that my comment will be seen by someone responsible for changing the negligent support staff.