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Beoordeeld met 1 van de 5 sterren

I went through the whole setup experience, multiple times explaining that I sold to US & english speaking markets. Submitted all the documents, paid a $250 fee to setup, and only immediately after pa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Customer for several months, thousands of card payments with no issue. Since 29 September, 100% of our Visa and MasterCard payments are declined, with no change on our side. Only Apple Pay works... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Paid SR 1,150 setup fee on the 7th July, its now 21st July and still no reply regarding my account. Sent several e-mails, no reply. Highly unprofessional company. Extremely poor and slow customer ser... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

كان معي حساب مفتوح عندهم من اول والان يطلبوني ٥ الاف زياده بحجة ننقل حسابك الى النظام الجديد افتراءا وكذبا رسوم الخــــدمة في PayTabs: رسوم التأسيس: 2,000 ريال رسوم الشهرية: 75 ريال.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Betalingsdienst
  2. ook in
  3. Niet-bancaire financiële diensten

Geschreven door het bedrijf

PayTabs is a payments infrastructure company providing exceptional solutions that are simple, secure, and scalable to drive local commerce and power financial inclusion across the region. The company was founded by Saudi entrepreneur Abdulaziz Al Jouf. Having processed the first live payment gateway transaction in 2014, today PayTabs processes transactions in multiple currencies and markets, swiftly and securely. By providing the infrastructure for B2B payment solutions, including digital invoicing for businesses, QR code, social media payments, point of sale and switching platforms, PayTabs facilitates seamless e-commerce and social commerce solutions for merchants, super merchants and governments. For over a decade, PayTabs has custom built and exported a full stack of game changing solutions. These include mobile applications, hospitality, governmental, education, airline, travel, transport, and biller solutions, to interlink the multi-billion-dollar enterprise market chain in the region. In 2021, PayTabs launched PT Touch, ( also known as MEPS FAST in Jordan) the first soft POS solution in the MENA market to transform smart phones into merchant point of sale (POS) terminals. In 2022, PayTabs made a leapfrog move to pioneer next generation payments, by launching its home owned, globally validated unified payments and orchestration platform. PayTabs unified payment processing orchestration enables governments and large-scale originations to become independent payment platforms to serve their industries. In 2022, the company acquired Türkiye’s social commerce platform Paymes to complement its existing retail portfolio. In early 2023, PayTabs received payment gateway certification from Saudi Payments. By end of 2023, PayTabs was awarded MENA’s Best Merchant Solution and the glowing recognition of Fintech Company of the year. In October 2024, PayTabs was named top 100 companies in fintech, globally. PayTabs has dedicated offices in Saudi Arabia and UAE and presence in other locales including Jordan, Turkiye, and Egypt. The company is an equal opportunities employer. More milestones on: https://site.paytabs.com/en/


Contactgegevens

2,5

Slecht

TrustScore 2.5 uit 5

288 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 92% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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2,5

Alle reviews

(288)

19 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Thank you so much Ms

Thank you so much Ms. Arpita for your support and kind assistance for our additional requirement in paytabs. Your outstanding customer service is so much appreciated.

16 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I strongly advise all new startups to…

I strongly advise all new startups to use PayTabs for its incredibly user-friendly dashboard and seamless connectivity to the Shopify platform. Our manager, Mr. Karan Verma, has been absolutely pivotal throughout the entire onboarding process and helped us launch our website in just three days. I cannot recommend their services enough - they are simply outstanding!

16 november 2023
Review zonder uitnodiging
Logo PayTabs

Antwoord van PayTabs

Thank you so much for the great recommendation Hetal and for your trust in us, we are glad that you enjoyed the experience.

Beoordeeld met 5 van de 5 sterren

Switchover from Stripe

Switchover from Stripe - Paytabs was just amazing .
Better pricing , better Payment methods and great communication with Karan Manager in Paytabs .
I have already referred my Business circle to Karan and he was in touch with them to complete the registration in No time .

10 november 2023
Review zonder uitnodiging
Logo PayTabs

Antwoord van PayTabs

Hi Oujan, we are happy that you enjoyed the experience with us, will promise to keep up to your expectations, stay awesome :)

Beoordeeld met 5 van de 5 sterren

Amazing experience with product and…

I had an exceptional experience with both the product and the service provided. I would highly recommend this product and service to others without any hesitation. I am deeply grateful for the quality of service received and would like to extend my thanks to the management team(Mr.Karan) for their efforts in ensuring a seamless experience. Keep up the good work!

19 december 2023
Review zonder uitnodiging
Logo PayTabs

Antwoord van PayTabs

Thank you very much, we are happy that you enjoyed the experience with us

Beoordeeld met 5 van de 5 sterren

Business One - Review

We at Business One have been using Paytabs for over a year now. It has been flawless service and payments.

Never has there been any issue with receiving payments from Paytabs.

Mr Karan has been out representative who has always been available for any issues to be resolved or answer any queries.

Fabulous payment gateway with an excellent staff. Thank you Paytabs!!!

26 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We are using PayTabs / UAE based Online Shop

We are using PayTabs for our UAE based online shop since April this year.
We are extremely satisfied with the excellent customer service in case of any inquiries from our end as well the dashboard is easy to understand and easy to handle.
We were having a gateway provider from outside the UAE for more than 10 years and therefore were hesitating to change, but when we started researching and comparing transaction prices with local based providers, we had no choice, then to make the decision to change and to look for a new suitable gateway. So after having introduction meeting with many different providers, we felt totally comfortable with PayTabs. The transaction rates are extremely reasonable, the face to face service / workshops they are providing were just perfect for us especially during the integration process.

28 april 2023
Review zonder uitnodiging
Logo PayTabs

Antwoord van PayTabs

We are glad that you are enjoying your experience with us :) hope for more success together

Beoordeeld met 5 van de 5 sterren

Great payment gateway

I have been working with Paytabs for about 1 year now and the service has been great.
Karan the account manager has always been available whenever needed.

24 december 2023
Review zonder uitnodiging
Logo PayTabs

Antwoord van PayTabs

Hi Jagpreet, we are glad that you enjoyed our experience, will try our best to stay up to your expectations always :)

Beoordeeld met 5 van de 5 sterren

Karan and Neelam were excellent in…

Karan and Neelam were excellent in onboarding our company. They are always readily acailable and responsive. PayTabs provides very competitive rates and we are very grateful to be working with them.

25 december 2023
Review zonder uitnodiging
Logo PayTabs

Antwoord van PayTabs

Hi Peter, we are glad that you enjoyed the experience with us, happy to meet your expectations always :)

Beoordeeld met 5 van de 5 sterren

@Karan was very supportive person and…

@Karan was very supportive person and fast in dealing with all inquiries. He guided me through the process and all the requirements. Also i am really satisfied with this service.

POSH CARE GARAGE
MERC CARE GARAGE

22 december 2023
Review zonder uitnodiging
Logo PayTabs

Antwoord van PayTabs

Hi Gibbin, we are glad you enjoyed the experience and our representative managed to help you all the way long, we will make sure to keep up with that in case you need anything.

Beoordeeld met 1 van de 5 sterren

Veeeeery Bad

Oh, what?
I did not see so many negative comments before partnering with Paytaps and as a result I lost my money with them. Yes, it is the worst thing I have ever accepted in the business world.
You do not have qualified employees and you do not have laws to do what you want

20 december 2023
Review zonder uitnodiging
Logo PayTabs

Antwoord van PayTabs

Hi Ashry, we are so sorry to hear that your experience with us was this bad, please let us know how we can follow up with you to work on solving your issue, you can send us your contact details and ID here, or by sending to this emai: customercare@paytabs.com

Beoordeeld met 5 van de 5 sterren

Very user friendly dashboard and…

Very user friendly dashboard and professional support team.
Our RM Karan was very supportive and helped us go live in no time!

20 december 2023
Review zonder uitnodiging
Logo PayTabs

Antwoord van PayTabs

Thanks a lot, we are glad you are enjoying the experience with PayTabs :)

Beoordeeld met 5 van de 5 sterren

My first assigned representative was a nightmare, but Arpita was amazing and resolved everything!

I was initially assigned someone who did not know what she was doing - her name is May. She did not mention all fees at first, and rather surprised me with them as they showed up. She also promised me fees were removed, but then they would recur and she would not do anything to refund other than tell me to “contact customer service.” She was not responsive (wouldn’t reply for days when I send a complaint, but would reply within a couple of hours when my message was Not a complaint). She would also tell me one thing about the fees, and the opposite would take place. She made my experience miserable and a 1 star would be generous.

After several complaints, I was assigned someone called Arpita Rohilla. She was fantastic. Extremely attentive, managed to refund me ALL the wrongfully charged fees within a week (the previous one mentioned she’d refund only the most recent fee, not all), AND she was incredibly patient and responsive. I would give Arpita 6 stars if I could.

I work with PayTabs EGYPT and they were extremely smooth and I did not encounter a single problem. PayTabs UAE needs a bit of work regarding their employees. If they were all like Arpita, my experience would’ve been a breeze from the start.

21 november 2023
Review zonder uitnodiging
Logo PayTabs

Antwoord van PayTabs

Hi Malak, we are so sorry for the bad experience earlier, and glad our team managed to correct the situation with you, we will take your feedback into considerations to enhance the experience and avoid the hustles, let us know if you need anything, hopefully we will be always up to your standards.

Beoordeeld met 5 van de 5 sterren

Karan Verma at all time was very…

Karan Verma at all time was very helpful wherever he was, he is helpful where he is at the moment. Once he will commit he will deliver within the time. He value others time.
He value need of the company and act accordingly. Recommend

2 november 2023
Review zonder uitnodiging
Logo PayTabs

Antwoord van PayTabs

Thank you so much, we are happy that you had a good experience with us!

Beoordeeld met 5 van de 5 sterren

Competitive pricing

Competitive pricing, easy use and straightforward. Also, it connects with Zoho, which is great for my business. Our account manager (Karan Verma) is very responsive and helpful.

1 januari 2023
Review zonder uitnodiging
Logo PayTabs

Antwoord van PayTabs

Thanks a lot, happy that you had a smooth and satisfactory experience with us!

Beoordeeld met 5 van de 5 sterren

The British Business Group Dubai and…

The British Business Group Dubai and Northern Emirates have been working with PayTabs for over four years now. The working relationship is strong and all communication is transparent, which means that we can pass on the same positive experience to our valued members in their financial transactions with us.

6 december 2023
Review zonder uitnodiging
Logo PayTabs

Antwoord van PayTabs

We are happy to work with you and that this collaboration is working for the best between us :)

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