WARNING WARNING WARNING They communicate your phone number to another company, you get called by this UK number 00442038725000 and they try to make you pay another 61€ saying "these are additiona... Toon meer
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Lees wat reviewers zeggen
Esteban and Aiden in Customer service and Reservation Desk were the two most capable, helpful service staff I have ever dealt with in my 50 years of travel. They answered the phone quickly, val... Toon meer
Do not touch Indian guys scamming! Booked flight no problem but when comes to hotel they take payment then ring back saying sorry fully booked, but why take money if you don’t no if availability. Then... Toon meer
Bedrijf heeft geantwoord
Tiago sent me my confirmation information when our original representative Rose was a little busy to get back to us. Rose was helpful in part of getting us a cheap flight. The rep Clay was also great... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
PCM Travels had been fulfilling the travel dream of thousands of customers for more than a decade. Our success mantra has been the customer’s satisfaction which earned us special place in their memories. Our customers spread across the globe from UK, USA, Australia, India, Dubai and so on. Our dedicated team works round the clock to make sure that you have the best experience.
Contactgegevens
24 Market Square,, HP11ER, Hemel Hempstead, Verenigd Koninkrijk
- 0203-872-5000
- customerservices@pcmtravels.co.uk
- pcmtravels.co.uk
3,3
Gemiddeld
431 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 82% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van PCM Travels
Wow, thank you for the fantastic review! It makes us so proud to know that we met your expectations. We’re grateful for your feedback and can’t wait to serve you again soon!
A bunch of lies and scams
A bunch of lies and scams. Tried overcharging me by $70 for a flight, after advertising it for 1/3 of the price. They said because it "wasn't confirmed" and that the ticket price on the actual airlines website was only for a standby ticket, which wasn't so. They called me from a number my phone automatically identified as spam. Then once on the phone, I was transferred around several times, all to people who had the exact same name (Cynthia), and then told they had to upcharge me because the flight i booked was full. I checked on the website and no, it was not. Then they wanted $70 for me to cancel it, even though they hadn't even confirmed my ticket yet. I just cancelled my card. Not paying for that kinda BS
20 februari 2025
Review zonder uitnodiging
Antwoord van PCM Travels
Dear Kaimalu,
Your experience and feedback are significant to us and we apologize that our agent didn’t live up to our and most importantly, your expectations. Your request has been escalated to the higher authorities and our team will go through the details of your exchange with our agents, and take appropriate action. Would you please share more details at customerservices@thetravelmakers.co.uk for us to look into the same and provide you with a resolution to this. We assure you that we will provide more help once we have some information on the issue/experience with us.
Regards
PCM Travels UK
Alonso buena experiencia
19 februari 2025
Antwoord van PCM Travels
Estimado Cliente.
Muchas gracias por tomarse su valioso tiempo para escribirnos una reseña tan buena. Créanos, realmente lo apreciamos. Es un verdadero estímulo para nuestro personal cuando reciben una reseña tan buena y sienten que se valoran sus esfuerzos.
Atentamente,
pcmtravels.co.uk
Antwoord van PCM Travels
Dear Dewan.
Thank you so much for taking out your precious time to write for us such a great review. Trust us, we really appreciate it. It's a real boost to our staff when they get such a good review and feel their efforts are appreciated.
Regards,
pcmtravels.co.uk
This company scammed me..They told me I…
This company scammed me..They told me I needed to send 125.00 to confirm a flight or else my husband would not be able to get home from Houston. I later contacted united and was told my flight was already confirmed no need to pay any extra fees.. The telephone number didn’t work so I’m asking my bank to assist…DONT GET SCAMMED LIKE I DID
13 december 2024
Review zonder uitnodiging
Antwoord van PCM Travels
Dear Nicole,
We regret the inconvenience caused. Please share more details at customerservices@pcmtravels.co.uk for us to look into the same and provide you with a resolution to this. We assure you that we will provide more help once we have some information on the issue/experience with us.
Regards
PCM Travels UK
Alonso Moreno recibido confirmacion
12 februari 2025
Antwoord van PCM Travels
Estimado cliente,
Estamos felices de poder ayudarlo hoy.
Gracias por ser nuestro cliente. 😊
Saludos,
pcmtravels.es
Reseña para Thiago Sánchez
Reseña para Thiago Sánchez, muy amable y eficiente ! me ayudó con mi reserva de viaje, y finalizar el Boarding pass, y agradable.
10 februari 2025
Antwoord van PCM Travels
Estimado luis,
Estamos felices de poder ayudarlo hoy.
Gracias por ser nuestro cliente. 😊
Saludos,
pcmtravels.co.uk
Antwoord van PCM Travels
Estimado cliente.
Gracias por tus increíbles comentarios.
Nuestro agente Alonso siempre es súper cooperativo y claro.
¡Nos alegra mucho que te guste su trabajo! Le transmitiremos las amables palabras.
Saludos,
pcmtravels.co.uk
Nathan helped me with my questions
Nathan helped me with my questions. Thank you
6 februari 2025
Review zonder uitnodiging
Antwoord van PCM Travels
Dear Nelleme,
We are happy that you had a great experience with us and we could help you out.
Thanks for being our customer.
Regards
PCM Travels UK
Thiago me dio el bordin pass
6 februari 2025
Antwoord van PCM Travels
Estimado Clinte,
Nos complace haberlo ayudado.
Gracias por ser nuestro cliente.
Saludos
PCM Travels UK
PCM travel agency is fradulent and unrecommended
I recently booked a DELTAS flight from USA to a Cameroon, and a PCM agent (by name: Aaron) inflated the price and charged me an additional $265, on top of the base flight cost ($1359) which I paid. He again furthermore charged me an additional $97 on my card, and my bank keeps rejecting the authorization. This is pure fraud and dishonesty. For a flight of $1359, I am charged to pay $1801. He is even threatening to cancel my flight upfront, even after my bank keeps rejecting the remaining $97 fee he is claiming for the flight. PCM customer service needs to look into this urgently. DELTAS airline really needs to ban PCM Travel Agency as a flight agent. PCM service is shithole.
17 januari 2025
Review zonder uitnodiging
Antwoord van PCM Travels
Dear Apinjoh,
Your experience and feedback are significant to us and we apologize that our agent didn’t live up to our and most importantly, your expectations. Your request has been escalated to the higher authorities and our team will go through the details of your exchange with our agents, and take appropriate action. Would you please share more details at customerservices@pcmtravels.co.uk for us to look into the same and provide you with a resolution to this. We assure you that we will provide more help once we have some information on the issue/experience with us.
Regards
PCM Travels UK
Antwoord van PCM Travels
Estimado Clinte,
Nos complace haberlo ayudado.
Gracias por ser nuestro cliente.
Saludos
PCM Travels UK
Aonte
Aonte, has been delegent helping me to process my travel even when my credit card kept getting declined, because of some fraud easy. Thanks AONTE for all your help
21 januari 2025
Antwoord van PCM Travels
Dear Vilma,
We are happy that you had a great experience with us and we could help you out.
Thanks for being our customer.
Regards
PCM Travels UK
Tiago me atendió 👍
20 januari 2025
Antwoord van PCM Travels
Estimado Clinte,
Nos complace haberlo ayudado.
Gracias por ser nuestro cliente.
Saludos
PCM Travels UK
Thiago me dio la información de los…
Thiago me dio la información de los vuelos con mucha amabilidad
17 januari 2025
Antwoord van PCM Travels
Estimado Clinte,
Nos alegra que haya tenido una excelente experiencia con nosotros y que hayamos podido ayudarlo.
Gracias por ser nuestro cliente.
Saludos
PCM Travels UK
Antwoord van PCM Travels
Dear Luis,
We are happy we could help you out.
Thanks for being our customer.
Regards
PCM Travels UK
Antwoord van PCM Travels
Dear Walta,
Thank you for your amazing feedback.
Our agent is always super helpful and clear.
Regards
PCM Travels UK
Antwoord van PCM Travels
Estimado Salome
Nos encantó leer su reseña de 5 estrellas sobre nuestro servicio. Nos alegra que haya tenido una experiencia tan positiva con nuestro representante. Le transmitiremos sus amables palabras.
Saludos
PCM Travels UK
Antwoord van PCM Travels
Estimado Clinte
Nos complace haberlo ayudado.
Gracias por ser nuestro cliente.
Saludos
PCM Travels UK
Thiago me envio codigo de reserva
14 januari 2025
Antwoord van PCM Travels
Estimado Clinte,
Nos complace haberlo ayudado.
Gracias por ser nuestro cliente.
Saludos
PCM Travels UK
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