We brought a brand new rivendale lodge from them and from the day we ordered it the surport from them wasn’t good . And when it was delivered the lads who put it together was great . After a while we... Toon meer
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Stewart came today and did a number of slight adjustments to our new marlow, he was brilliant from start to finish and gave us some good tips for the upkeep of our van. He was very pleasant and would... Toon meer
Bedrijf heeft geantwoord
Very happy with the communication/process leading up to getting our bathroom refresh done. Re the work itself, Stuart and Darren were fantastic. Great guys…punctual (8.00am Sunday morning!), friendly,... Toon meer
Bedrijf heeft geantwoord
We currently own a Pemberton Marlow Park home & absolutely love it.The build quality is excellent. I recently contacted their after sales team to enquire about a small amount of exterior touch up pain... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Pemberton Caravans started manufacturing holiday caravans in the Pemberton district of Wigan in the north-west of England in the late 1940's. From the earliest days Pembertons were built to last and many 30-40 year old examples are still giving sterling service today. Pemberton moved to their present day factory site at Woodhouse Lane in the Springfield district of Wigan in 1955. ...
Contactgegevens
Woodhouse Lane, WN6 7NF, Wigan, Verenigd Koninkrijk
- 01942 321221
- info@pembertonlh.co.uk
- pembertonlh.co.uk
4,5
Uitstekend
97 reviews
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We brought a brand new rivendale lodge…
We brought a brand new rivendale lodge from them and from the day we ordered it the surport from them wasn’t good . And when it was delivered the lads who put it together was great . After a while we had problems with shower panel swelling up they changed it with out a problem . Then when I went to clean the window in other bathroom and lifted the blind up I could see daylight at the top of the window rang them up and they said I must have coursed it ffs . And now a coupe of windows r getting water between the pains but they only cover it for 3 years a joke when some other company’s cover them for 10 years .
15 september 2026
Review zonder uitnodiging
Antwoord van Pemberton Park & Leisure Homes
Dear Chris,
Thank-you for taking the time to leave this review.
We welcome all feedback, good and bad, because it helps us to maintain our high level of service.
If you email the serial number of your Pemberton Home and the details of the issue to info@pembertonlh.co.uk we can look into this matter further. Best wishes. The Aftersales Team.
Very efficient service by Stuart!
Very efficient service by Stuart! Carried out cabinet door replacements, which was very quick and also a very tidy job well done!
19 augustus 2026
Review zonder uitnodiging
Antwoord van Pemberton Park & Leisure Homes
Dear Tracy, Thank-you so much for your positive feed back. It is paramount to us that we strive to provide all our loyal customers a prompt, and professional service.
Stuart is extremely knowledgeable of our homes, and always aims for a high standard of work.
If you need any assistance in the future, please don't hesitate to get in touch. Best wishes, The Aftersales Team
A truly Quality Team ...
What can I say about a team who provide a service that is second to none, in my experience.
For Jennifer, Stuart and Darren nothing was too much bother.
We now have a lovely new shower in our Knightsbridge caravan, and the service offered is very personal to your own specific needs. The team pay attention to detail and are totally committed to one another and to the task on hand.
Our new shower was fitted with great skill, craftsmanship and attention to detail.
It was such a delight to be given this level of support by a very courteous and knowledgeable team who offer a very unique and personal touch to whatever is asked of them.
Well done, one and all.
Carol Stewart.
5 mei 2026
Review zonder uitnodiging
Antwoord van Pemberton Park & Leisure Homes
Dear Carol, Thank-you so much for your lovely feedback.
Jennifer, Stuart and Darren always strive to provide an excellent service for our loyal customers.
We are always here to help and advise, so please don't hesitate to contact us the in future. Best regards - The Aftersales Team!
Excellent service today from Stuart at…
Excellent service today from Stuart at Pemberton. Arrived spot on time and was highly professional and extremely personable. Very happy with the service provided and advice given.?
28 mei 2026
Review zonder uitnodiging
Antwoord van Pemberton Park & Leisure Homes
Dear Suzanne, thank-you so much for your positive feedback.
Our aftersales team also pride themselves on offering our loyal customers all the help and support they need. Stuart is a very highly regarded member of the aftersales team, and your kind words shall be passed on. Best regards - The Aftersales Team.
Stewart came today and did a number of…
Stewart came today and did a number of slight adjustments to our new marlow, he was brilliant from start to finish and gave us some good tips for the upkeep of our van. He was very pleasant and would welcome him back anytime! A very professional representative of your company for sure. Many thanks.
20 mei 2026
Review zonder uitnodiging
Antwoord van Pemberton Park & Leisure Homes
Dear Michael, Thank-you so much for your positive feedback.
Stuart is a very valuable member of our aftersales team, and prides himself on providing a first class, professional finish. Your kind words shall be passed on. Best wishes - The Aftersales Team!
From start to finish,Pemberton provided…
From start to finish,Pemberton provided an excellent level of service.Simon came out to solve one or two small snags and was super helpful and efficient.
28 april 2026
Review zonder uitnodiging
Antwoord van Pemberton Park & Leisure Homes
Dear Richard, Thank-you so much for your kind words.
Simon is a very highly regarded and skilled member of our aftersales team, and your kind words shall be passed on.
We are always here to help, so if you need any further assistance in the future, please don't hesitate to get in touch. Best wishes - The Aftersales Team!
First class service
Phoned Pemberton and received helpful service and engineer came out in less than a week
19 maart 2026
Review zonder uitnodiging
Antwoord van Pemberton Park & Leisure Homes
Dear Rosemary, thank-you so much for taking the time to write this 5 Star Review!
Our aftersales team strive to offer our loyal customers a responsive and prompt service.
If you need any help or assistance in the future, please don't hesitate to contact us.
Best regards, The Aftersales Team!
One very happy camper…!
Very happy with the communication/process leading up to getting our bathroom refresh done. Re the work itself, Stuart and Darren were fantastic. Great guys…punctual (8.00am Sunday morning!), friendly, professional, tidy - and they went above and beyond when there were any unexpected problems to be solved. Thanks to all involved!
2 maart 2026
Review zonder uitnodiging
Antwoord van Pemberton Park & Leisure Homes
Dear Ian, Thank-you so much for your positive feed back. We strive to provide our loyal customers a prompt, and professional service, enabling you to focus on enjoying your beautiful Pemberton home. Stuart and Darren are very highly regarded engineers, and your kind words shall be passed on.
If you need any assistance in the future, please don't hesitate to get in touch. Best wishes, The Aftersales Team
Pemberton Caravans are just the best with a great team
Stuart came to my Pemberton Knightsbridge today to attend to a repair that needed to be done...
A quick response after only reporting the issue a few days before.
He was very friendly and did his job with professionalism.
Well done to Pemberton Caravans and especially to Stuart.
Thank you.
Susan Darbyshire
26 februari 2026
Review zonder uitnodiging
Antwoord van Pemberton Park & Leisure Homes
Dear Susan, thank-you for your positive feedback.
Our aftersales team pride themselves on offering our loyal customers all the help and support they need. Stuart is a very highly regarded member of the aftersales team, and your kind words shall be passed on. Best regards - The Aftersales Team.
Stuart came to carry out repairs
Stuart came to carry out repairs
On time
No fuss
Tidy work
Polite and friendly, highly recommend
16 februari 2026
Review zonder uitnodiging
Antwoord van Pemberton Park & Leisure Homes
Dear Chris, Thank-you so much for your positive feedback.
Stuart is a very valuable member of our aftersales team, and prides himself on providing a top quality, professional finish. Your kind words shall be passed on. Best wishes - The Aftersales Team!
Pemberton engineers
Pemberton engineers, Stuart and Lewis completed repairs while we were away. Nice neat tidy work. Thank you
12 januari 2026
Review zonder uitnodiging
Antwoord van Pemberton Park & Leisure Homes
Dear Angela,
Thank-you so much for our 5 Star Review!
Stuart and Lewis are both very highly regarded engineers who pride themselves on providing a top quality, professional finish.
Your kind words shall be passed on, and we look forward to assisting you again in the future. Best wishes - The Aftersales Team!
Snagging issues
I have some snagging jobs that needed doing with my new lodge home. Lewis arrived today (three days early) to complete them. He was very respectful, removed shoes at the door and completed everything quickly and efficiently. Great service thank you Lewis, I know I’m fussy but you dealt with everything with humour and patience 😂
9 januari 2026
Review zonder uitnodiging
Antwoord van Pemberton Park & Leisure Homes
Dear Vanessa,
Thank-you so much for your 5 Star Review! Lewis is a valuable member of our aftersales team, who strives to ensure that he carries out his role to the highest standard possible. You kind words shall be passe on. Best regards, The Aftersales Team.
Fantastic
Haven't got the lodge yet but the service i have received so far is fantastic. I was met by Alison and Jane then wendy . The empathy and understanding i was shown was first class thank you ladies.. Dawn xx
7 januari 2026
Review zonder uitnodiging
We've just taken delivery of a Pemberton Glendale
We've just taken delivery of a Pemberton Super Lodge ready for an owner, and the team that put the holiday home together couldn't be better! Friendly and helpful, and getting stuck in, through the rain and mud! We have one extremely happy owner. You get what you pay for, and the service is 10/10!
3 december 2025
Review zonder uitnodiging
Antwoord van Pemberton Park & Leisure Homes
Dear James,
Thank-you so much for your kind words and a 5 Star Review! Our siting team are pretty hardy, and don't let adverse weather conditions get in their way of doing their jobs to the highest standard possible.
We hope that we can offer you our Assembly Services again in the near future! Best regards - Pemberton Park and Leisure Homes Ltd.
What a fantastic company
What a fantastic company, from first communication to end product, what lovely people from ian(sales),jane(secretary),and especially kevin(architect),he advised me on plinth to hold up my light fitting, sent 2 tower showers up,with light fitting and all was installed.
I'm so thrilled with my arrondale lodge, the finish is superb, I would highly recommend if your thinking of buying a pemberton
15 november 2025
Review zonder uitnodiging
Antwoord van Pemberton Park & Leisure Homes
Dear Jason, Thank you so much for the amazing 5 star review. We are delighted that all your personal requirements were taken care of and that your Arrondale met your expectations. Our team are dedicated to delivering the best service to customers. With all our thanks - Pemberton Park and Leisure Homes Ltd
Very good engineer visit
We had some snagging issues which Stuart has fixed this morning. He arrived pretty much on time, was really thorough and tidied up brilliantly afterwards. We waited a long time for the visit, hence 4 stars, but Stuart did a great job.
29 oktober 2025
Review zonder uitnodiging
Antwoord van Pemberton Park & Leisure Homes
Dear Alison, Thank-you so much for your positive feedback.
Stuart is a very valuable member of our aftersales team, and prides himself on providing a top quality, professional finish. Your kind words shall be passed on. Best wishes - The Aftersales Team!
Arranged to have 2new radiators…
Arranged to have 2new radiators installed in bathroom and on suite, the fitting went well with no issues and work man left it in working order and very tidy and we were very pleased with the overall results.
20 oktober 2025
Review zonder uitnodiging
Antwoord van Pemberton Park & Leisure Homes
Dear Gwen,
Thank-you so much for your 5 Star Review, and your kind words.
Stuart is a very highly regarded member of Pemberton's Aftersales Team, and always strives to maintain the high quality and finish that we are proud to offer our loyal customers.
Please don't hesitate to make contact with us in the future if required.
Best regards. the Aftersales Team!
Pemberton arranged to come and replace…
Pemberton arranged to come and replace a shower door .
They arrived on arranged date and on time .
The guy who was fitting the door was very professional he removed his shoes at the door and even hoovered when he left , if only all tradesman were the same
Well done pemberton it was an absolute pleasure.
14 oktober 2025
Review zonder uitnodiging
Antwoord van Pemberton Park & Leisure Homes
Dear Amanda,
Thank-you so much for your kind words.
Stuart is a highly experienced and long established Aftersales Engineer who always strives to provide an excellent service to our loyal customers.
Please don't hesitate to make contact with us if you need any help or assistance in the future.
Best regards - The Aftersales Team!
Great service and repairs
I had a new bath and shower side fitted by the engineers. It was a reasonable quote and the engineers were lovely, efficient and very professional. I would highly recommend using Pemberton for all my van repairs going forward.
8 oktober 2025
Review zonder uitnodiging
Antwoord van Pemberton Park & Leisure Homes
Dear Peter.
Thank-you so much for your lovely review. All the members of our aftersales team strive to ensure that our service remains at the highest level possible.
We are always here if you need any further help, or advice in the future.
Best regards, the Aftersales Team!
Antwoord van Pemberton Park & Leisure Homes
Dear Richard,
Thank-you so much your 5 star review, and you are more than welcome. If you need any further help or assistance in the future, please don't hesitate to contact us. Best regards - The Aftersales Team!
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