PaWz Reviews 

The customer service is exceptional.
I had ordered a dog bed and it was delivered and for some reason it was send back, so l never received this dog bed, after one year, l contact the customer service, and they arrange a credit to be forwarded back into my account. It was handle with out any fuss and was very professional. Thankyou. PaWz

Excellent customer service!
Items are as described and quick shipping.
We unfortunately had an issue with an item, however customer service was fantastic in getting it sorted quickly and easily!

Royal Canin much cheaper than everywhere else, and after experiencing a wee glitch, I was assisted immediately.

Certainly will be a return customer.

I recently purchased the PaWz auto cat litter unit. Love it. However, it had a problem, the rake got stuck on the door. Eventually I sent an email to PaWz for help. Chelsea responded and after trying 2 different things it now works again. Thankyou for your help

Great products at the best prices. Follow up customer service is excellent.

The product I received was faulty and Chelsea's customer service was exceptional. She refunded the full amount and I was able to reorder a new item which was sent out promptly. Thank you!

I emailed Pawz to ask if they made a replacement cover for the XL dog bed because my dog had scratched a hole in just the cover. They said they didn't but would send me a replacement cover free of charge. I was blown away. How lovely! Thank you so much Pawz!

The response from the service team was brilliant and extremely prompt. Highly recommend this seller.

I ordered a pet ramp, but my little dog could no longer climb anything, Chelsea provided exceptional service, refunding my payment and cancelling my order.
Thanks Chelsea !

We ordered and received a pet sofa for our old dog Yazzy. She loves it! I love that you can remove and wash the cover. Saves our bedroom from smelling like a dog 🤣
The cover did start to come apart at the stitching underneath but with one email and a response almost straight away we have a replacement coming! Great service and great Pet bed 😍

Best customer service ever!!
I returned an item and as soon as I provided the tracking number they refunded me no questions asked.
So happy highly recommend.

I bought petpawz doggy mat. It is big and comfy for 2 large dogs. It goes on like a thicker carpet so nice for the lounge area. Only complaint is it makes a plastic sound when the pooches step on it. Otherwise I am a happy mummy!!

A great company to deal with. Problem was sorted quickly. Very helpful staff

Great website that is easy to use and has quality products and at affordable prices.
They had great deals available during my purchase time and I was very happy with my order.
Fast delivery and nicely packaged as well. Will definitely be back.

Fantastic customer service and brilliant prices as well as free delivery. I couldn't ask for more. I'll definitely be purchasing more products from them in the future. Highly recommended. Thanks, Petpawz.

Purchased for my kitten, easy to assemble and kitten loves it
Always watching for more great bargains

The PaWz team have great products and excellent customer service.

Our experience with the paWz team has been absolutely great.
Although we had a faulty kitty litter box, the team worked with us to solve any issues but couldnt & were more than happy to replace our item.

Must say Chelsea was fantastic and made dealing with this company so satisfying and easy. Bought a automatic cat litter which turned out faulty, a return is being organised, terrific stuff