My call was answered very quickly, and the responder was pleasant and helpful. He spoke clearly - not too fast, and without a strong accent which can be difficult to follow. He quickly grasped what m... Toon meer
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Lees wat reviewers zeggen
Did have a few problems getting my second voucher for a survey which l done. I have received it now but feel it could be made a bit easier in redeeming it.
Bedrijf heeft geantwoord
The "up to 25% discount" looked good in their publicity, but did not specify the range given and the details could only be seen on joining. After enqiry through their customer services, I was inform... Toon meer
Bedrijf heeft geantwoord
I was trying to redeem a voucher using this site, but very annoyingly, one of the main instructions was covered by the ‘message’ icon. This couldn’t be moved and it was impossible to read the instruct... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We offer award-winning employee benefits, rewards and recognition all designed to bring more value to people. Together, let’s open up a world of opportunities for your people to enjoy more of what really matters in their lives.
Contactgegevens
Verenigd Koninkrijk
- socials.uk@pluxeegroup.com
- pluxee.uk
4,0
Goed
383 reviews
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Excellent service
Excellent service easy to chat to, support was 5*
Super friendly gave me a better understanding
14 juli 2026
Review zonder uitnodiging
Antwoord van Pluxee UK
Hello Lisa,
Hello Paul,
Thank you for sharing your feedback, I am pleased to hear the customer service team were able to support you with understanding the product a little more.
Have a good day,
Pluxee UK
Was a reasonable cashback card...
This used to be a reasonable cashback card, but eventually I wasn't spending enough each month to make it worthwhile. Through Unite, I was paying a monthly subscription fee with a minimum free top-up of £200. However, through Discounts for Teachers, my spouse had no monthly subscription charge and the top-up was free, even below £200. I've now closed my account and I buy vouchers, on line, often through Blue Light, before shopping - the savings there are often better too.
30 juni 2026
Review zonder uitnodiging
Antwoord van Pluxee UK
Hello Adrian,
Thank you for taking the time to share your experience with us. We're sorry to hear that our service no longer offered the best value for your circumstances.
We completely understand that finding the option that works best for you is important, and we appreciate your feedback regarding the differences in subscription fees and top-up requirements between partner organisations. It's also helpful to know you've found an alternative that better suits your shopping habits.
We'll make sure your comments are passed on to the relevant team, as feedback like yours helps us review and improve our products and services. We genuinely appreciate your support while you were a customer, and if your needs change in the future, we'd be delighted to welcome you back.
Thank you again, and we wish you all the best.
Have a good day,
Pluxee UK
I had an issue logging on as system had…
I had an issue logging on as system had changed. Phoned customer service and the lady was very polite and helpful. And solved my issue
26 juni 2026
Review zonder uitnodiging
Antwoord van Pluxee UK
Hello Paul,
Thank you for sharing your feedback, I am pleased to hear the customer service team supported you with logging back into your account. I will be sure to share your comments 😊
Have a good day,
Pluxee UK
The servey was easy enough
The servey was easy enough, just retrieving the voucher
11 juni 2026
Review zonder uitnodiging
Antwoord van Pluxee UK
Hello Lorraine,
Thank you for sharing your feedback with us, I am pleased to hear the survey was easy to complete. If you need any further support retrieving your eVoucher, please reach out to the Customer Care Team who will be on hand to help.
Have a good day,
Pluxee UK
Good customer service
Easy to use. Very good customer service.
17 juni 2026
Review zonder uitnodiging
Antwoord van Pluxee UK
Hey!
Thank you for sharing your feedback on your recent experience with us, I am pleased to hear the platform is easy to use and you had a great customer service experience.
Have a good day,
Pluxee UK
I am very much satisfied, and they are doing an amazing job.
I was given the opportunity to do a few surveys to shape the future for this company. The lovely team were courteous, patient, and knowledgeable.
5 juni 2026
Review zonder uitnodiging
Antwoord van Pluxee UK
Hello Maria
Thank you for sharing such lovely comments, I will be sure to share them with the team.
Have a good day,
Pluxee UK
Registering on website is easy
Registering on website is easy and straight forward
12 juni 2026
Review zonder uitnodiging
Antwoord van Pluxee UK
Hello,
Thank you for leaving your review, I am pleased to hear it was easy to register on the website. Enjoy using your benefits!
Have a good day,
Pluxee UK
Antwoord van Pluxee UK
Hello Stewart,
Thank you for your feedback, I'm glad to hear you had a great experience from our Customer Care Team. I will be sure to share your comments with the team.
Pluxee UK
I use this card every day
I use this card every day! Cashback is paid promptly, queries are dealt with efficiently.
Top ups are on my card so fast!!! Sometimes before I've reached the till !!
Highly recommended 👌
10 juni 2026
Review zonder uitnodiging
Antwoord van Pluxee UK
Hell Gaynor,
Thank you for your feedback, I'm glad to hear your are enjoying your casback card, I will be sure to share this with the team.
Happy Savings!
Pluxee UK
Answered my email promptly and…
Answered my email promptly and completed my request.
26 mei 2026
Review zonder uitnodiging
Antwoord van Pluxee UK
Hello Biddy,
Thank you for sharing your recent experience, I am glad to hear we was able to help you, I will be sure to share this with the customer care team.
Warm regards,
Pluxee UK
Difficulty making e-voucher…
I was having difficulty making e-vouchers to help pay for my holiday unfortunetly when i spoke to a customer adviser they were unable to pin point why my payment was not being taken but did advice me to contact my bank , in mean time they cleared my basket so as tp save confusion.( I would not of thought to contact my bank as they would send an email if there was a problem), turns out I was adviced by the bank that I was trying to pay using my old debit card lol.
I went back onto Pluxee and entered correct details and went through without a problem.
Sometimes just a wee nudge in the right direction is needed.
Very Satisfied.
18 mei 2026
Review zonder uitnodiging
Antwoord van Pluxee UK
Hello Joyce,
Thanks so much for sharing your experience! We’re really glad everything got sorted in the end and that our adviser could help point you in the right direction 😊
Payment issues can definitely be frustrating, so it’s great to hear it turned out to be something simple and that your payment went through without any problems once the correct card details were entered.
Sometimes all it takes is a little nudge! Thanks again for the lovely review and we hope you have an amazing holiday ☀️
Warm regards,
Pluxee UK
I'm to blame for not reading the Ts&Cs…
I'm to blame for not reading the Ts&Cs with a fine tooth comb and assuming they would be similar to any credit or debit card. They're not. I've had a card for 2 years but I let my card expire while I was waiting for a free voucher code to renew. Before it expired, I read the T&Cs on the website, looking for the section on expiry and understood them to say that fees would only be charged once a card had expired 12 months. Nope. That's only for paid up cards which have been dormant for 12 months. If a card has actually expired, there is a £5 monthly fee on any outstanding balance. This information is in the Fees section but not in the Expiry section. I consider this poor customer service and am sharing for others to be aware. The gains I make with this card have been minimal anyway and I just lost £5 of them, so once my free year is up, that, combined with my annoyance at unclear terms and conditions, means I won't be renewing.
18 mei 2026
Review zonder uitnodiging
Antwoord van Pluxee UK
Hello Gillian,
Thank you for taking the time to share your experience and feedback.
We’re sorry to hear about the confusion surrounding the expiry and fee terms on your card. We understand how frustrating unexpected charges can be, particularly where the wording or placement of information may not have been as clear as expected.
Our fees and expiry terms are outlined within the Terms & Conditions, including within the Fees section, but we appreciate your comments regarding how this information is presented and will ensure your feedback is passed on to the relevant team for review.
We’re also sorry to hear that you feel the benefits of the card have not met your expectations over the past two years. Customer feedback is extremely valuable to us and helps us improve both our products and communication.
Thank you again for sharing your experience.
Pluxee UK
Really great cashback offers
Really great cashback offers, and the customer service is outstanding.
15 mei 2026
Review zonder uitnodiging
Antwoord van Pluxee UK
Hello Eve,
Thank you for sharing your recent experience, I am glad to hear we was able to help you, I will be sure to share this with the customer care team.
Warm regards,
Pluxee UK
My address / post code was chosen for a…
My address / post code was chosen for a survey I got £25 for answering general questions online then got another £25 with face to face interview answering further general questions about myself. I found it very worth while. I will earn a further £100 for 4 more this year. One is chosen through the post code not the person, so if I moved house, it would continue with the new property owner at my address . It’s really helped me out with the vouchers I chose. Completely safe data protection, my details will not be shared
11 mei 2026
Review zonder uitnodiging
Antwoord van Pluxee UK
Hello Clare,
Thank you for sharing this, I'm glad to hear your vouchers are helping and I hope you enjoy spending them.
Warm regards,
Pluxee UK
Help is at hand
I called as could not get access and the lady was very pleasant and informative and solved the issue without any bother. I certainly have no issues and am very happy with the outcome.
12 mei 2026
Review zonder uitnodiging
Antwoord van Pluxee UK
Hello Robert,
Thank you for sharing your recent experience, I am glad to hear we was able to help you, I will be sure to share this with the customer care team.
Warm regards,
Pluxee UK
Super service delivery great but not…
Super service delivery great but not smooth placing order not difficult but not smooth
12 mei 2026
Review zonder uitnodiging
Antwoord van Pluxee UK
Hello Gael,
Thank you for sharing your recent experience, I'm sorry to hear this was not as straight forward for you as expected however I am glad to hear we was able to help you, I will be sure to share this with the customer care team.
Warm regards,
Pluxee UK
Antwoord van Pluxee UK
Hello Meike,
Thank you for sharing your recent experience, I hope you enjoy using your voucher.
Warm regards,
Pluxee UK
Everything I need it was sorted.
7 mei 2026
Review zonder uitnodiging
Antwoord van Pluxee UK
Hello,
Thank you for sharing your recent experience, I am glad to hear we was able to help you, I will be sure to share this with the customer care team.
Warm regards,
Pluxee UK
Easy user xx
5 mei 2026
Review zonder uitnodiging
Antwoord van Pluxee UK
Hello Jillian,
Thank you for sharing your recent experience, I am glad you found this easy, I will be sure to share this with the customer care team.
Warm regards,
Pluxee UK
The site was easy to use
The site was easy to use. The representative was very friendly and knowledgeable.
24 april 2026
Review zonder uitnodiging
Antwoord van Pluxee UK
Hello David,
Thank you for sharing your recent experience, I am glad to hear we was able to help you, I will be sure to share this with the customer care team.
Warm regards,
Pluxee UK
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