Had an order of 20 meals, when it arrived around 8 meals were squashed which split the seals of the packaging causing the food to leak all over the place in the box. When contacting them the se... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Had an order of 20 meals, when it arrived around 8 meals were squashed which split the seals of the packaging causing the food to leak all over the place in the box. When contacting them the se... Toon meer
Bedrijf heeft geantwoord
So far I have tried the meat feast pizza, which was great, and the chicken and mash which was also good but had too much pepper. I was a little disappointed that there weren’t any recipes included... Toon meer
Bedrijf heeft geantwoord
The box arrived opened. Only four of ten meals were in the box. Three of those four meals had no dates on them. I’m trying to cancel my subscription but the site won’t even load properly and allow m... Toon meer
Meh! Nothing particularly good or bad about my recent experience. I like the convenience of ready made meals and have tried a few different services. Prepped pots is probably the worst out of the ones... Toon meer
Bedrijf heeft geantwoord
Just heat, eat, and enjoy! Our prepared meal delivery services provide fully cooked, healthy meals made by real chefs that are ready to eat in minutes.
Verenigd Koninkrijk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Absolutely lovely meals 😋 and full of goodness

Antwoord van Prepped Pots
Packaged food arrived in good time and well packed with ice bags 👍👍😊😊

Antwoord van Prepped Pots
Awful for the price you pay. All ingredients are low quality. Instructions tell you that you can microwave a meal that comes in a tin foil tray, which is wrong. Most meals have hardly any taste, but the worst was the Hungarian style stroganoff. The meat was so low quality and gristly I honestly wouldn't even feed it to my dog.
100% will not be ordering again

Antwoord van Prepped Pots
The recipess are very good as they are updated and new recipes added.
I do wish there was more recipes without rice as a majority of them are with rice
Overall good experience and competitive price

Antwoord van Prepped Pots
Hi I’ve ordered twice now the first lot of meals in the plastic tubs was lovely so tasty and filling, the 2nd order I ordered the same meals as I was really impressed but this time they come in cardboard trays they don’t taste the same and the food was more soggy so I’ve placed another order hoping they would send me plastic tubs but again I’ve got the cardboard meals.

Antwoord van Prepped Pots
Recipes have changed and certainly not for the better not one of my choices are as they have been before this point what and why has this been changed

Antwoord van Prepped Pots
I recently tried a new meal subscription service that featured exciting packaging. The meals arrived beautifully presented, with vibrant colours and clear labelling that made it easy to identify each dish. It felt like opening a gift! The convenience of the packaging was a highlight, as everything was neatly organised and ready to cook.
However, I did notice that after following the cooking instructions, some meals didn't heat up as much as I expected. While the flavours were still good, I found myself wishing for a bit more warmth to enhance the experience. I believe that with some improvements in the heating instructions or packaging materials, these delicious meals could be perfect. Overall, I appreciate the effort put into the packaging, and I’m excited to see how they enhance the heating process in the future!

Antwoord van Prepped Pots
It was a disappointing experience.
Beef chilli Mac n cheese. What a disappointing experience. I was looking forward to it but the taste was awful. It tasted as if it was reconstituted and came out of a packet.
I tried to improve it with a little grated Parmesan cheese but in the end I had to leave it. Just not the quality I have come to expect.

Antwoord van Prepped Pots
First time buying there ready meals and have too say service good and meals seem to be good 👍😀

Antwoord van Prepped Pots
Horrible just horrible.
I have never been so disappointed in a company before. Customer service was awful! I would definitely not recommend

Antwoord van Prepped Pots

Antwoord van Prepped Pots
Meals didn't have much taste and some meals had use by date sticker on to eat within next 7 days., I cancelled my subscription.

Antwoord van Prepped Pots
They used to be amazing, I subscribed for over 8 years. They had clean ingredients and were ok value. They have changed the recipes and are now full of additives, E numbers and MSG. I requested a refund and they refused.

Antwoord van Prepped Pots
Disappointing Experience with Prepped Pots. I ordered a 14-meal prep package from Prepped Pots costing £76.36, expecting freshly prepared meals. My previous order from them arrived fresh, clearly labelled with use-by dates, and was excellent quality, so I had no hesitation ordering again.
Unfortunately, this order was completely different. The meals arrived packed with ice and were clearly frozen, as though they had been stored in a freezer rather than delivered fresh.
Even more concerning was the complete lack of use-by date labels on any of the meals. My previous order included these, so it was surprising and worrying that this basic food safety information was missing. Without use-by dates, customers cannot know how long the food is safe to consume.
I contacted the company and provided photographs showing the condition of the meals. However, instead of addressing the issues properly, the process became unnecessarily drawn out.
Update:
After around a week of back-and-forth emails, the company initially offered only a £10 voucher, which I declined as it did not reflect the problem with the order. They then offered a refund but stated they would deduct the delivery fee, despite the issue being entirely with the product received.
After further emails and persistence on my part, they eventually agreed to issue a full refund.
While I appreciate that the refund was ultimately provided, it took a week of repeated communication to reach what should have been a straightforward resolution.
Overall, this was a frustrating experience, particularly given the missing date labels and the difficulty in getting the issue resolved.

Antwoord van Prepped Pots
Terrible customer service and terrible packaging… It’s a real shame because the new meals are super tasty and generous on size, but removing the lid of the food boxes is a nightmare and every time I need help with something, customer service takes forever and doesn’t really understand my needs

Antwoord van Prepped Pots
I still haven’t received my delivery 5 days on! Charged for it, but food never arrived. Communication incredibly slow about organising a refund or shipping out replacement food. No compensation offered. Will likely cancel off the back of this. Very disappointed

Antwoord van Prepped Pots
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.