Prestige Telecom Group Reviews 

10.261
•
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐ Excellent Customer Service from Louise Heaton! I would like to say a big thank you to Louise Heaton for her excellent customer service. She was very professional, friendly, polite... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I received a call regarding my mobile phone bill and an overview of my ongoing bill. The telephonist was friendly and inquisitive. She heard me say I was looking to update and address an affordable di... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Deal with these guys through my plan.com account and every time I have any interaction they're fantastic, efficient, friendly and helpful. Particularly James & Lee I've spoken to recently!

Beoordeeld met 5 van de 5 sterren

Amazing team! They were super helpful in upgrading my phone and understood what I needed from my phone being a tattoo artist. They understood I was going away the following Monday and shipped next day... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Telefoonmaatschappij

Geschreven door het bedrijf

Established in 2014, Prestige has experienced unprecedented success, driven by our mission to consistently provide the very best services and solutions for our customers. Prestige will never use language or jargon that confuses you and makes you feel unsure what your business actually needs. Here at Prestige we promise to speak and advise you in terminology you understand.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

10K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 61% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(10.261)

1.122 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The Prestige Telecom Group

The Prestige Telecom Group, were very professional, quick and efficient in getting me set-up on the 30GB per month plan. I'm happy to recommend this telecoms group to friends and family! Thank you 😊

16 september 2026
Review zonder uitnodiging
Logo Prestige Telecom Group

Antwoord van Prestige Telecom Group

Good Morning

Thank you so much for taking the time out of your day to leave us such a great review!

Here at PTG we pride ourselves on delivering excellent customer service and your review, says it all!

Have a wonderful day!

Kindest Regards

Jonny

Beoordeeld met 4 van de 5 sterren

Friendly team

Friendly team

8 september 2026
Review zonder uitnodiging
Logo Prestige Telecom Group

Antwoord van Prestige Telecom Group

Good Morning Ellimay

Thank you for your review!

Kindest Regards

Jonny

Beoordeeld met 5 van de 5 sterren

quick efficient and accommodating…

quick efficient and accommodating around my work

16 september 2026
Review zonder uitnodiging
Logo Prestige Telecom Group

Antwoord van Prestige Telecom Group

Good Morning Ross

Thank you for your 5* review!

Kindest Regards

Jonny

Beoordeeld met 5 van de 5 sterren

Great customer service

Great communication, great customer service! Very helpful and speedy service. Thank you so much!

15 september 2026
Review zonder uitnodiging
Logo Prestige Telecom Group

Antwoord van Prestige Telecom Group

Good Morning Lucinda

Thank you for your review! Means alot to us here at PTG!

kindest Regards

Jonny

Beoordeeld met 5 van de 5 sterren

Great service

Great service, very helpful.

16 september 2026
Review zonder uitnodiging
Logo Prestige Telecom Group

Antwoord van Prestige Telecom Group

Good Morning Gareth

Thank you so much for your review!

Kindest Regards

Jonny

Beoordeeld met 5 van de 5 sterren

Great company to deal with from start…

Great company to deal with from start to finish, very polite me and nice to be able to understand the the whole team in the phone 👍

16 september 2026
Review zonder uitnodiging
Logo Prestige Telecom Group

Antwoord van Prestige Telecom Group

Good Morning

Thanks a bunch for your review!

Kindest Regards

Jonny

Beoordeeld met 5 van de 5 sterren

Louise Heaton was great and made this…

Louise Heaton was great and made this and easy experience as well as informative and supportive, Thanks - Highly recommend

15 september 2026
Review zonder uitnodiging
Logo Prestige Telecom Group

Antwoord van Prestige Telecom Group

Good Morning Pete

Thank you for your kind words based on your recent experience with Louise.

Have a great day!

Jonny

Beoordeeld met 5 van de 5 sterren

Mobile phone.

All went well Louise was very helpful and polite and she got it sorted thank you L .

15 september 2026
Review zonder uitnodiging
Logo Prestige Telecom Group

Antwoord van Prestige Telecom Group

Good Morning Alan

Thank you for your 5* review!

Kindest Regards

Jonny

Beoordeeld met 5 van de 5 sterren

Really quick and easy service from…

Really quick and easy service from Prestige Telecom. Everything was explained clearly, including the new mobile and how everything works. The whole process was simple and straightforward, with no pressure at all. Really happy with the service and would definitely recommend!

15 september 2026
Review zonder uitnodiging
Logo Prestige Telecom Group

Antwoord van Prestige Telecom Group

Good Morning Kimberley

Thank you for taking the time to leave us such a positive review!

Hope you like your new phone, if you require any support with setting it up, please do not hesitate to reach us on 03303 200 222.

Kindest Regards

Jonny

Beoordeeld met 2 van de 5 sterren

Submitted an SAR on the 27th July had…

Submitted an SAR on the 27th July had no response about it multiple emails and phone calls have been made and they are not taking any responsibility they keep saying they will send an email but we never get anything back. Completely missold our phone contracts and today is the 15th September and we still haven’t received any information or response regarding SAR and a separate formal complaint

27 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Explained everything very clearly even…

Explained everything very clearly even rang me back after I asked them to send me an email with all the details on. They put no pressure on for me to replace my phone. Very happy with the service or received and would certainly recommend them

14 september 2026
Review zonder uitnodiging
Logo Prestige Telecom Group

Antwoord van Prestige Telecom Group

Good Morning Keith

Thank you for your review!

Kindest Regards

Jonny

Beoordeeld met 5 van de 5 sterren

My account manager is always available…

My account manager is always available and able to sort things quickly and efficiently. Whenever a renewal or upgrade is required, I dont have to chase. Someone calls me to set up everything quickly. Great company to work with

14 september 2026
Review zonder uitnodiging
Logo Prestige Telecom Group

Antwoord van Prestige Telecom Group

Good Morning Geoff

Thank you for your 5* review!

Kindest Regards

Jonny

Beoordeeld met 5 van de 5 sterren

Very polite

Very polite, patient and thorough with explanation.

14 september 2026
Review zonder uitnodiging
Logo Prestige Telecom Group

Antwoord van Prestige Telecom Group

Good Afternoon Anthony

Thank you for your 5* review!

Kindest Regards

Jonny

Beoordeeld met 5 van de 5 sterren

Fantastic service from start to finish!

I had a really positive experience buying my and my husbands new phones. The staff were incredibly helpful, friendly and patient, and nothing was too much trouble. They took the time to answer all my questions and made the whole process really easy and stress-free. I felt well looked after and would definitely recommend them to anyone looking for great customer service.

5 september 2026
Review zonder uitnodiging
Logo Prestige Telecom Group

Antwoord van Prestige Telecom Group

Good Morning Sue

Thank you so much for taking the time to leave us such a lovely review!

Have a great weekend!

Kindest Regards

Jonny

Beoordeeld met 5 van de 5 sterren

Great communication and Smooth Process

Communicated well, explained everything clearly and thoroughly. Smooth process overall in arranging the new contract.

14 september 2026
Review zonder uitnodiging
Logo Prestige Telecom Group

Antwoord van Prestige Telecom Group

Good Morning Essan

Thank you for taking the time to leave us a 5* review!

Kindest Regards

Jonny

Beoordeeld met 5 van de 5 sterren

Lovely Customer Service!

Lovely Customer Service and was well-spoken. Communicated everything clear!

Big shout out to Amy, Louise and Niall. Legends!

14 september 2026
Review zonder uitnodiging
Logo Prestige Telecom Group

Antwoord van Prestige Telecom Group

Good Afternoon LLiesa

Thank you so much for taking the time to leave us a review!

Kindest regards

Jonny

Beoordeeld met 5 van de 5 sterren

Very happy customer

I would highly recommend Prestige Telecom Group. I have had no problems at all. They called this morning to renew my contract. There was no push just clear information. Working out from the last few years what I now needed. We came up with a new plan to fulfil my needs and my new phone will be delivered tomorrow. Very happy customer

11 september 2026
Review zonder uitnodiging
Logo Prestige Telecom Group

Antwoord van Prestige Telecom Group

Good Afternoon Lisa

Thanks a million for leaving us such a great review!

Have a smashing day!

Kindest Regards

PTG

Beoordeeld met 1 van de 5 sterren

WARNING

WARNING - Rung me claiming to manage business phone contracts on behalf of EE, and that they work in direct partnership with EE. After calling EE this is complete lies and underhand tactics to gain business, if you sign a contract with them you cannot exit without paying a huge fee. Avoid at all costs.

11 september 2026
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer