procolored.com Reviews 466

I bought the Procolored P13.

Unfortunately, I had problems installing the driver, so I contacted support.

I'm thrilled! All the problems were solved perfectly and very professionally.

A very competent team. Thanks again!

I had some issues with slow printing. Tech had it fixed within a minute! Super helpful, patient and friendly. I would recommend Procolored for a first time buyer.

Very helpful team of procolored and very good printer
Always available for help thank you

Excellent équipement, service technique extrêmement rapide et compétent, que puis-je dire de plus. Après un mois d'utilisation, mon chariot est resté coincé, et en moins de 30 minutes le service technique avait résolu le problème. De nos jours, il est rare d'avoir à la fois la qualité du produit et un suivi après-vente. Bravo, je le recommande vivement.

Customer Service is friendly and is trying to help

I have the F13 printer, and it has definitely been an amazing investment. Its vibrant colors make my work look flawless.

I contacted support to install the new parts of my machine, and they were extremely helpful and friendly. They immediately understood the problem and helped me solve it.

I recently purchased this printer and it is amazing. I had some difficulties at first but, tech support was very patient in helping me resolve the issue. I can't wait to start printing and have fun making shirts.

I needed help with my procolored curing oven and Kacey helped me get to the right person and she replied very quickly! The tech person who helped me through the process was very helpful with instructions and videos of what to do and everything went smoothly!

I recently purchased the Procolored K13 Lite, and I am SO in love! She looks intimidating at first glance, but don’t let that fool you — this printer is an absolute charm. The setup was surprisingly easy, smooth, and beginner-friendly, even for someone brand new to DTF.

The print quality is amazing, the workflow is intuitive, and everything about the machine feels thoughtfully designed.

Customer service deserves its own set of 5 stars! The technical engineers are top-notch — a true chef’s kiss. Tony jumped right in when I needed help, handled my issue with genuine care, and guided me with patience and concern. Truly outstanding service!

If you’re hesitant, don’t be. The K13 Lite is worth every bit — she’s beautiful, powerful, and so much easier than she looks. I’m officially obsessed! 💖✨

great service and fast resolve my problem!! Than you so much!

I was having a printing issue with my A3 L1800 DTF printer and I contacted customer service for assistance. Anne found out what the issue was, walked me through what to do, and rectified the problem quickly. She was patient, courtesy, and worked quickly.

i had a great experience with the engineers of procolored whenever i needed help with my v11 Pro printer.

Hice la reserva de la máqquina K13 Lite rosa en septiembre junto con la plancha y el horno con filtro. Me llegó en distintos paquetes pero todo en muy buen estado y bien embalado. Tuve un percance con la empresa de transporte que perdió la máquina pero me puse en contacto con el departamento de atención al cliente y me lo solucionaron rapidísimo. Me ha encantado lo que he comprado y me va a ayudar mucho en mi nuevo emprendimiento.

The After-Sales and Technical Teams were excellent with guiding me and supporting me every step of the way. All of my problems were solved.

very great service and was a great help very patient got what i needed done in good time.

Customer service Is great and the machine was extremely easy to set up. User friendly - the software is not a design stupidity so you will need use Canva or adobe photoshop. You will get a red usb port with the software although this software doesn’t allow you to change print ink settings. It does come with ink and powered but I suggest using a higher more expensive brand for a better crisp and clearer print. The maintenance is easy and comes with extra supplies for when you go on vacations etc.

Procolored makes a top notch product with top notch support. Easy to use and easy to seek help. Get in the DTF game with Procolored.

Engineer Ethan with ProColored Technical Support is outstanding!
He was incredibly easy to work with, patient throughout the entire process, and made everything simple to understand. His professionalism and willingness to help made my experience smooth and stress-free. I truly appreciate his dedication and support — highly recommend ProColored!

Hello, I have the Procolored k-8 for about 6 months now. The print quality is flawless, the colors are vibrant and accurate, and the machine runs very reliably. I have used the customer support twice now and they have been super helpful and responsive, they have answered all my questions and made sure my machine was up and running, It has made my work much easier and more professional with great detail. I would definitely recommend Procolored to anyone looking for high-quality results and excellent service. for me personally i should have brought the k-13 but you can't go wrong with neither machine it's all about preference and the amount of volume you're putting out all in all this is a great machine and a great company