Hydro Heaven Reviews 

Fast dispatch so arrived before Christmas, Quality products well packaged will definitely use again.

Malgré des grèves les gourdes sont arrivées à temps pour Noël
Gravées elles sont du plus belles effets .je recommande

Lovely personalised bottles. 2 bought for Christmas presents and I know recipients will be delighted with them

Fast delivery despite postal problems.

I bought a water bottle from here via Amazon. When I received it there was a problem with the lid. I messaged via the website and spoke to Nicki who could not have been more helpful. I was asked to send more details and photos. After acknowledging the problem I was offered an immediate replacement. Great communication, great customer service, quick turnaround on both the original and the replacement. I can't fault them and especially Nicki. Many thanks 😁

I originally ordered my bottle on 22 November, which as of today, is still sitting somewhere in a sorting office in Newcastle due to the Royal Mail strikes. Since this was supposed to be a Christmas present, this was less than ideal. I wasn't even provided a tracking number until I contacted customer service.

To be fair to Nicky, she was very responsive and very apologetic. She eventually offered to ship me a replacement bottle by courier, which I accepted gratefully. The bottle arrived about 30 minutes ago, so thank you very much Nicky!

This is the third bottle I have bought from Proworks, and it probably won't be my last.

no he reccibido el producto ni información del estado del pedido más de 15 días después

Where's my delivery? Order placed 10 days ago. Shipping 3-5 days and yet no confirmation of shipping yet. How long do I have to wait? Its a quality product but very poor service.

Very poor website, frustrating to use - items appear as if they are available not marked as out of stock and yet you try to order and nothing available.

Easy ordering process, fast delivery. Great product. Having a name on it makes it a great present for children particularly the smaller one. Very happy. This my third purchase.

Brilliant company they make high-quality products and their customer service is fantastic! I’d managed to loose the seals to a very well used & loved bottle and they sent me replacements free of charge.
Thanks particularly to Nicki who dealt with my messages.

Super stylish bottles and the quality seems to good.

Lovely item, beautifully packaged and processed very quickly (just Royal Mail that delayed delivering the item)

Also helpful staff on emails as I had made an error on my address and they were able to amend that prior to dispatch.

The water bottle is very cute and I’m pleased with the quality of the product, but I didn’t receive one of the items I ordered. I bought the water bottle, a straw lid, and the clip. I received all but the straw lid

The customer service is brilliant! (You don’t get many of that nowadays from other companies) I’ve received my order and one of my bottles had a black mark and scratch on the rim and Nicki kindly sent me a replacement. Thank you. I will indeed place more orders in the future when in need for new water bottles.

The pattern was so good in person. Holding temperatures as they mentioned.

I love my proworks bottles. I always found the classic size way too small so sought out a bigger bottle with cute designs. This is my second proworks bottles I’ve bought and they’ve been so great! Always keeps my drinks cold, 750ml is the perfect size to keep enough water in but light enough to carry around with me everyday. Love the clip feature, means if my hands are full I can still keep ahold of it or clip it onto something if needed. Extra bonus is I always have a carabiner on me just in case! Had an issue with my order when it arrived, was sent the wrong size lid and the bottle was faulty but customer service were kind enough to send me both again free of charge which was appreciated. So great customer service and excellent bottles, what more could you want! Would highly recommend

Lovely product with great choice, easy to order and promt delivery

Great product. Satisfied with it. Good quality product.