purearts.com Reviews 

92
•
TrustScore 3.5 uit 5

3,4

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Beoordeeld met 2 van de 5 sterren

I'm currently waiting on a response as to when my Assassin creed order will be dispatched. According to the website it is in stock so should be dispatched between 2 and 6 business days. However, I'm... Toon meer

Beoordeeld met 5 van de 5 sterren

Been shopping at PureArts since the start of my collection! Besides that the quality is amazing the shipping cost are fair compared to many other statue companies Not only the statues are amazin... Toon meer

Beoordeeld met 1 van de 5 sterren

I ordered an Assassin’s Creed statue in January, a delivery was attempted in July and sent back to their depot, no biggy I thought. I contacted customer support and paid $10 for redelivery F... Toon meer

Beoordeeld met 5 van de 5 sterren

been shopping here since i started collecting 1/4 statues. besides premium quality, they have some of the best customer service! pre orders can take some time but that's with every statue company s... Toon meer

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3,4

Gemiddeld

TrustScore 3.5 uit 5

92 reviews

5 sterren
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3 sterren
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Heeft 38% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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3,4

Alle reviews

(92)

71 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Every since i've had the financial…

Every since i've had the financial luxury to create & improve my Assassin's Creed collection, PureArts have always been my go-to source. The quality of the pieces is just second-to-none !

14 mei 2026
Review zonder uitnodiging
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Antwoord van purearts.com

Thank you so much Thomas for your business and trusting us with delivering you high quality AC pieces your collection deserves. All the best!

Beoordeeld met 5 van de 5 sterren

Great Detail and Quality - AC 1/8th Animus Statues

I’ve preordered all of the Assassin’s Creed Animus 1/8th scale statues and have been very pleased with the 3 I’ve received so far. The quality is great and the attention to detail is awesome. So far, I love them and can’t wait to receive the other 7 statues in the coming weeks😁

9 mei 2026
Review zonder uitnodiging
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Antwoord van purearts.com

Thank you so much Halen, both for your purchases and patience as we wrap up production on the final pieces! Keep an eye on our socials, we're posting tons of BTS shots from the factory over the next week or two!

Beoordeeld met 5 van de 5 sterren

I have been using and buying from…

I have been using and buying from Purearts since a long time and it has been nothing sort of fantastic and awe judging by the quality of their products and the care they put in their execution of these products and delivery

13 februari 2026
Review zonder uitnodiging
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Antwoord van purearts.com

Thank you so much Praneet, we really value your business and happy you are so pleased with our service and products!

Beoordeeld met 5 van de 5 sterren

great quality awesome service

been shopping here since i started collecting 1/4 statues.
besides premium quality, they have some of the best customer service!
pre orders can take some time but that's with every statue company so it's part of the hobby.
I can highly recommend the AC line it's simply amazing!

22 augustus 2025
Review zonder uitnodiging
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Antwoord van purearts.com

Thank you so much Mentor, you've been a great customer of ours for many years and we appreciate your business very much!

Beoordeeld met 5 van de 5 sterren

Been ACollector cause of PureArts 🙌

I have been ordering from PureArts since over 12 years now, and in over 15 orders that I’ve placed and have been extremely satisfied with the overall experience of Products, Sales, Aftersales, EMI’ Options, Build Quality, keeping short the overall experience has been always around 4.5/5, Would be nice of them to just find, explore & provide more shipping options to customers than FedEx alone, So buyers can have mid and low end options available, and PureArts should extra package at a bit extra cost to secure the deliveries, but fantastic job Team PureArts, You’ guys have given a big contribution to Collectors world and specially Assassins Creed Series 🫶
Shiva 🇮🇳

1 mei 2026
Review zonder uitnodiging
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Antwoord van purearts.com

Thank you so much for your years of business and trust Psychic, we really appreciate it as well as your rating and feedback. With shipping prices going crazy this year, we are working hard at trying to find viable lower priced options, but it hasn't been easy! We'll keep trying!

Beoordeeld met 5 van de 5 sterren

Fantastico

Fantastico ! ⭐️⭐️⭐️⭐️⭐️
Ottimi prodotti per i fan di Assassin’s Creed

13 mei 2026
Review zonder uitnodiging
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Antwoord van purearts.com

Thank you so much Marco!

Beoordeeld met 4 van de 5 sterren

Gran calidad/precio

Gran calidad/precio,lástima no tener sitio ni el dinero para todo

13 mei 2026
Review zonder uitnodiging
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Antwoord van purearts.com

Thank you so much Ander, really appreciate your kind words!! Time to find a bigger room! :)

Beoordeeld met 4 van de 5 sterren

pas asser de protection dans le collis

deux grosses commandes passées chez eux, la première fin novembre pour le Black Friday, expédiée une fois le paiement effectué en mars 2026, la deuxième commandée le 2 mai 2026 pour des articles en stock et reçue le 11. Expedition rapide, plusieurs entrepôts dans le monde donc pas de douane à l'arrivée, plusieurs articles dans un même carton d'emballage, arrivés assez cabossés donc peut-être prévoir une protection à l'intérieur pour assurer l'état des objets à la réception, (les livreurs ne sont pas forcément prudents avec les colis donc papier bulle ou du carton ondulé dans le collis serait bien)

11 mei 2026
Review zonder uitnodiging
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Antwoord van purearts.com

Thank you so much for your review and feedback Antoine, it's very much appreciated! We have been pushing the warehouses to use more packing materials in multi item shipments to protect the retail packaging, so hopefully you'll see that improved on your next order. All the best!

Beoordeeld met 5 van de 5 sterren

Badass stuff

It's probably the most impressive figure and statue manufacturer I know! I have been ordering from them for years and I have never been disappointed! Their products are of very good quality and the details are very numerous! And always arrived at my house without a problem!

12 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Relaible company

Amazing products and very nice customer support, they reply to their email fast, they update the status for each product in the site. I am a person who already buy almost all the assassins creed product they have release until now

1 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great quality statues

Great quality statues. Must haves for AC fans. Latest one i got is the "Spartan Kick 1/6". Pre-orders can take some time, but they always deliver. Props to y'all!

19 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great premium products

Great premium products. If I had issues, they responded fast, and offered replace item or partial refund, or discount on future orders, on my choice. The delivery not cheap, but very fast after sending (EU). (36 hours France-> Hungary). Recommended.

12 maart 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Amazing quality collectable products…

Amazing quality collectable products that are officially licensed. Straightforward ordering process with a reward system that can be used to redeem points. Customer service are helpful when available. There are sometimes delays in production but they do try to keep people informed by website, social media and live streams. I'm happy with their products when I receive them.

12 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had no problems with my order

I had no problems with my order, they delivered it on time. The quality of the figurines was great stuff aswel. And I even got a replacement part due to the carelessness of the delivery driver. They were friendly about any questions I had so for me i would definitely order from PureArts again.

19 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

PureArts always delivers

Made multiple purchases and they always deliver! Yes it takes time for these statues to arrive; they are all hand painted. No different then with Hot Toys figures. The level of detail is amazing and I really appreciate the fact that they ship from within Europe :)
PureArts is a must for every AC fan!!! Can't wait for the other Animus figures to get here :)
-Rick

8 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best statues, best customer service

Been shopping at PureArts since the start of my collection!
Besides that the quality is amazing the shipping cost are fair compared to many other statue companies
Not only the statues are amazing also the people who work there.
If you wanna check out some of there statues you can my check my page @mentorscollection
Be sure to check out their collectors page on Facebook the purearts collectors page to keep updated on shipping and livestreams

12 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent statues, Great support

I’ve ordered from PureArts for about 5-6 years, and I have a lot of statues from them (20+).

Nearly all orders arrived on time, in perfect condition and exactly (or even better) than pictured. The few times something happened, was it on the courier, global issues or production mishaps, they took such great care in resolving the problem. Agnes and Julius always reply so quick and thoughtful.

Recently there have been more delays than usual, due to external factors. Global supplychain issues, like having containers stuck at customs. I can understand the frustration with shifting time windows, I am waiting on 2 items that are not shipped yet. As far as I know those have been delayed.

Earlier this year I was waiting on another 5 items, those have been delivered.

Whatever happens, they will always try and make it right. I even got a replacement part for statues well outside the normal warranty period. PureArts is definitely not a scam, but I can definitely attest to their struggles with global (supply chain) issues.

I would recommend joining the ‘PureArts Collectors’ group on Facebook for short lines of communication. They update frequently and other people ask about collectibles too.

7 april 2026
Review zonder uitnodiging
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Antwoord van purearts.com

Thank you so much for the review and your business Marielle, really appreciate it!

Beoordeeld met 1 van de 5 sterren

1 an d’attente

J’ai commandé une figurine avec un paiement en 12 fois et après avoir payé la figurine 1 ans plus tard, je vois que la figurine est non traitée et que elle n’est pas envoyée. Pour l’instant ca fait un peux plus d’un mois que j’attend. Mais vu les avis négatifs que je vois, j’ai bien peur de ne jamais la voir.

Le S.A.V de pure art est médiocre, je leur envoie plusieurs mail, il répondent parfois 2 jours après et pour au final ne même pas répondre a la question. Ils répondent simplement « nous examinons votre dossier »

Je suis très déçu de l’expérience avec pure art

Si pure art vois mon message, mon numéro de commande est le #28392

28 maart 2026
Review zonder uitnodiging
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Antwoord van purearts.com

Hi Ivan, as mentioned by the support team, we are working on your order as well as the remaining few backorders of this statue, that is now sold out. I see that you were replied to on Friday that we were working on your case. We only have a few remaining statues left and we are working on international shipments. I am personally handling this so please rest assured you will receive a shipping notification very soon. We want to make sure that you are not hit with additional duty and taxes, hence the delay. Keep an eye on your emails later this week for an update. Thanks!

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