Rategenius Reviews 4.121

Andy was wonderful! He was so helpful, polite and stayed in contact through the whole process. They were able to get my car payment $150 less than what I was paying and in this economy $150 is a big chunk to be able to use towards something else. I highly recommend using Rategenius!

Huge thanks to Tyler for helping me refinance my vehicle. His professionalism, attention to detail, and clear communication made a complicated process feel simple. He truly went above and beyond, and I’m very thankful for his support. Highly recommend working with him.

Excellent and knowledgeable sales personnel. This company listens to customers problems and fixes them

Awesome experience with Jennifer. Went real smooth and impressively well. Recommend highly

Huge thanks to Gregory at Rate Genius! He was quick and efficient at finding me a lender for my refinance and saving me a little money. Highly recommend!

The online application process was simple and straightforward, and I was contacted quickly to review my information. I was told to expect a call from a loan application specialist, and Jordan M. reached out soon after. We went over my goals and the loan terms I was looking for, and everything seemed aligned at first.

A few hours later, Jordan called back with an offer that was nowhere near what we had discussed. Not only was the rate higher than expected, but he also tried to bundle in GAP and vehicle protection products directly into the loan. At that point, it was clear this company wasn’t the right fit for me, and I decided to take my business elsewhere.

Kash was amazing to work with. Very responsive with great customer service. Communications were always timely and clear.

She was very good at her job and helped me all the way through and did frequent check ups and updates. Would prefer anyone to go to her. Very professional and very good

My loan was handled by Mick and he was more than helpful and explained things every step of the process.

Matt did great and answered all of my questions, putting together the new loan very quickly.

Quick and honest service. Very easy to apply and receive information about refinancing my vehicle. Very nice folks to work with.

Had a hard pull on my credit when i didn’t authorize one. Also within 20 minutes of filling out and application on their site i had 22 dark web identity exposures.

I worked with Matt to get my car loan refinanced. He made the process super easy and stress free. I highly recommend!

Val was awesome! She was very patient and understanding and it all worked out in the end!

Nikole was very helpful and made the refinancing process very smooth and easy.

The refinance was a very simple process and I was well supported through the whole time.

Performed not one but TWO hard inquiries when I was told there would be ZERO. Used a made up credit score that I've never heard of when my credit score through all three bureaus was higher. Gave me false hope when they LIED and said I was approved in email and text and then told me they could not get me approved on the phone. Never touch this company.

Refinancing was easy and someone was always available to answer questions and provide updates on status.

The lady was very helpful to me on getting everything I needed for my application keep in touch to let me know what was going on kept in contact with me to let me no the process of my application

Absolutely horrible. They sent my application out to several banks who all dinged my credit. Then they sent me a refinance offer that was worse than my current loan. Somehow they managed to calculate a loan for the same length with a lower APR, but a higher monthly payment. I don’t even know why they sent it to me. I would’ve been embarrassed to send that. A lot of people find them from credit karma. That company and service is an absolute joke.