Reactive Home Services Reviews 

Dishwasher door would not close. Contacted Reactive within a couple of days they had arranged an engineer to visit phone call followed date arranged to visit. On agreed date text confirmed engineer visit time. Engineer arrived and did repair within a short time all quick and efficient
Very pleased

Always happy with the engineers as they are all extremely respectful of the fact my parents are very elderly. Dave today was great kept me posted regarding his arrival then called me when he was en route came in with a smile carried out the repair explained everything he had done and why then off he went to his next job very happy customers thank you Dave!

Rang Reactive for the first time in 10 years. I’ve been insured with them or over 12 years. They sent an engineer out to my Neff oven within 2 working days. Janis text me to say he would arrive at 10 am and was spot on. He was very polite and helpful , brought the spare part in case he needed to replace the old one and completed the job with efficiency. The proof is in the pudding with insurance and this time Reactive was excellent.

Carl was lovely and friendly and sorted my washing machine.

Carl has attended to a few of my appliance repairs,hes always a well-mannered, polite & friendly man and is efficient in his job.A credit to your company.

David was polite and the job was done within minutes.
Thank you

He fixed the problem and was very helpful.

Yunus arrived on time and was polite and diagnosed the problem straight away and fixed it there and then. Wonderful service. Was the first time of using Reactive after holding insurance with them for a number of years and I am glad I have kept with them now, my first impressions are good.

excellent service engineer was out the next day and promptley found and repaired the fault

Initially, I was disappointed by the Reactive Insurance agent's immediate negative reaction to my request for a home visit saying the problem was not covered by my policy. However, after some negotiating, a visit was ordered, and the repair completed within three days. The repair man was very helpful and very efficient.
I have used Reactive Insurance Solutions on several occasions and have generally found them to be very good

Have just cancelled 5 policies . This company are totally innefficient and useless . Avoid

I haven’t had to claim that often, but whenever I do it’s always a very positive experience.. today was no exception. I would never look elsewhere even if the premiums were cheaper because the customer service is excellent!

I am happy with the swift response and decision from Reactive insurance. Very happy with my phone call with Natasha, arranging payment and my delivery needs.

Sylvia was the lady I talked with and most helpful and pleasant and what I have come to expect from Reactive she booked an engineer appointment with efficiency and we actually feel helped thank you

Great customer service, very polite helpful lady on the phone, sorted within 5 mins

No hassle. Arranged my annual boiler service.

Abbie was on the ball and dealt with my request in a friendly and professional, no-fuss way.

Very polite respectful professional and helpful could not be any better

Very professional . Fixed the problem quickly and efficiently.