I use this cane for a few weeks and cover for the battery compartment fell off and I could not locate it. I contacted the company and they said sorry but they wouldn’t do anything about it. I would no... Toon meer
Bedrijf heeft geantwoord
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We purchased a cane for post surgical hip replacement. Sturdy and generally stands on its own. However, our old house , that is not level can cause it to tip if not situated properly. But, the nite li... Toon meer
Bedrijf heeft geantwoord
Did not honor sale price. Significant overcharge. Also accessory travel bag was defective. Shoulder strap was in two pieces and unusable. Cane itself has no instructions but appears to be sturdy & w... Toon meer
Bedrijf heeft geantwoord
PRO: Height adjustable. Extra handle to assist with standing up. CON: The foot/base is very small and does not really give confident support/stability. Because the base is small, it causes the can... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ReadyWalker is a specialized mobility equipment company dedicated to helping individuals maintain their independence and quality of life. We offer a comprehensive selection of walkers, rollators, mobility aids, and related accessories designed to meet diverse mobility needs. Our mission is to provide high-quality, reliable mobility solutions that enable our customers to stay active, safe, and confident in their daily activities. Whether you're recovering from surgery, managing a chronic condition, or simply looking for additional stability and support, ReadyWalker offers products from trusted manufacturers that combine functionality, durability, and comfort. We pride ourselves on exceptional customer service, fast shipping, and expert guidance to help you find the perfect mobility solution. Our team understands that choosing the right mobility aid is a personal decision, and we're committed to supporting our customers throughout their journey to greater independence. At ReadyWalker, we believe that everyone deserves to move through life with confidence and dignity. We're here to help you take that next step forward.
Contactgegevens
Verenigde Staten
- readywalker.com
3,2
Gemiddeld
52 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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haven't recieved it!what kind of review…
haven't recieved it!what kind of review would you expect?
3 februari 2026
Review zonder uitnodiging
Antwoord van Ready Walker
Hi Neil,
Thank you for taking the time to leave a review and for bringing this to our attention. We’re very sorry to hear that you haven’t received your order yet.
This is certainly not the experience we want for our customers, and we’d really like the opportunity to look into this and make it right for you as quickly as possible. Please reach out to our support team with your order details so we can check the shipment status and assist with a solution right away.
You can contact us at Phone: (877) 311-6405 or Email: support@readywalker.com, and we’ll take care of you as quickly as possible.
Thank you for your patience, and we appreciate the chance to help resolve this.
Sincerely,
Ready Walker
If you drop your cane everything quits…
If you drop your cane everything quits working. Disappointed it isn't built better. It tens to fall over alot.
1 februari 2026
Review zonder uitnodiging
Antwoord van Ready Walker
Hi Charlotte,
Thank you for taking the time to leave a review and share your experience with us. We’re sorry to hear that the cane hasn’t been performing as reliably as you expected and that it tends to fall over.
Your feedback is very important to us, as stability and durability are key to feeling safe and confident while using our products. We’ll be sharing your comments with our product team as we continue working to improve our design.
If you’d like, please reach out to our support team so we can help troubleshoot or explore options to make this right for you. You can contact us at Phone: (877) 311-6405 or Email: support@readywalker.com, and we’ll take care of you as quickly as possible.
Thank you again for your honest feedback and for giving Ready Walker a try.
Sincerely,
Ready Walker
It works great and gives me a sense of…A very good cane.
It works great and gives me a sense of balance and stabiity.
26 januari 2026
Review zonder uitnodiging
Antwoord van Ready Walker
Hi Peter,
Thank you so much for taking the time to leave us a 5-star review. We’re thrilled to hear that your cane is working great for you and providing that added sense of balance and stability.
Knowing our product is helping you feel more confident and supported truly means a lot to us. If you ever need anything or have questions, we’re always here to help.
Thank you again for choosing Ready Walker.
Best,
Ready Walker
It doesn't stand alone
It doesn't stand alone, always falling down. The swivel affects stability.
29 januari 2026
Review zonder uitnodiging
Antwoord van Ready Walker
Hi Barbara,
Thank you for taking the time to leave a review and share your honest feedback with us. We truly appreciate you pointing out your experience.
We’re glad you chose Ready Walker, and we’re sorry to hear the cane hasn’t been standing as securely as expected and that the swivel feature feels like it affects stability. Your comments are very helpful and will be shared with our product team as we continue improving the design.
If you’d like, please reach out to us directly, we’d be happy to offer tips for setup or explore options that may help improve your experience.
Thanks again for your support and thoughtful feedback.
Regards,
Ready Walker
Hoping for a more mobil future.
Yes, my assistance cane arrived in good condition.
It was easy to assemble.
Since experiencing a stroke five years ago and spending a whole year in assisted living rehab I have been home alone for four years and have transitioned from a wheelchair to a rolling walker to an electric scooter for outdoor activity and now am trying to walk with just a cane. My goal is to be able to go for walks and to just have a cane when out and about the area.
I'll be practicing with the cane indoors during this snowy winter and hope to be able to be walking well enough by Spring to put the rolling walker in the basement!
I hope your product will be worth the $75.00 it cost me.
29 januari 2026
Review zonder uitnodiging
Antwoord van Ready Walker
Hi Beatrice,
Thank you so much for taking the time to share your story and leave a review. We’re glad to hear your cane arrived in good condition and was easy to assemble.
Your journey and determination are truly inspiring- transitioning from a wheelchair to a walker and now working toward using a cane is an incredible accomplishment. We’re honored that Ready Walker can be part of that next step toward greater independence and mobility.
We sincerely hope our cane supports you well as you practice indoors this winter and helps you reach your goal of walking confidently by spring. If there’s ever anything we can do to help or improve your experience, please don’t hesitate to reach out.
Wishing you continued strength and progress on your journey.
Sincerely,
Ready Walker
Hello, is there shorter version of your cane?
Hello,
My aunt just gave my Mom a ReadyWalker walking stick. It has some great features and she really likes how light weight and sturdy it is. However, my Mom is only 4 ft. 11 in. and so even at the adjustable height of (86 -97 cm) is still about 2 to 3 to tall for her to use comfortably. Do you happen to have slightly shorter version of your cane? Please email me back to let me know if a shorter size is available.
Thank you for your time.
26 januari 2026
Review zonder uitnodiging
Antwoord van Ready Walker
Hi Beatrice,
Thank you for taking the time to leave a review and for sharing your thoughtful feedback with us. We’re so glad to hear your mom likes the lightweight and sturdy design of the Ready Walker — that truly means a lot.
We understand how important proper height is for comfort and safety, especially for someone petite. At the moment, our current model adjusts down to 86 cm, but we appreciate you pointing out that this may still be a bit tall for her to use comfortably. We’re always looking for ways to improve and expand our sizing options, and your feedback truly helps guide us.
Please feel free to reach out to us directly and we’d be happy to explore possible solutions or recommendations to help find the best fit for her. You can contact us anytime at Phone: (877) 311-6405 or Email: support@readywalker.com.
Thank you again for your support and for choosing Ready Walker.
Sincerely,
Ready Walker
My cane came apart
My cane came apart . the cord that holds the pieces together came out the pin that holds it together slipped OUT and i could not get it back . I would like a REFUND SINCE I NEVER GOT. TO USE IT I WOULD NOT TRUST IT.
27 januari 2026
Review zonder uitnodiging
Antwoord van Ready Walker
Hi Alfred,
Thank you for taking the time to share your feedback with us. We’re very sorry to hear that your cane came apart and that you weren’t able to use it — we completely understand how frustrating and concerning that must have been.
This is certainly not the experience we want any of our customers to have, and safety and reliability are extremely important to us. We’d really appreciate the chance to make this right for you. Please reach out to our support team so we can assist you with a refund or replacement right away.
You can contact us at Phone: (877) 311-6405 or Email: support@readywalker.com, and we’ll take care of you.
Thank you for bringing this to our attention.
Regards,
Ready Walker
amazing cane
I thought everything that i asked about was truly taking care of in a professional way. amazing cane great product - great service .
23 januari 2026
Review zonder uitnodiging
Antwoord van Ready Walker
Hi Marcel,
Thank you so much for taking the time to share your experience and for the wonderful 5-star review! We’re thrilled to hear that all your questions were handled professionally and that you’re happy with your cane. It means a lot to us to know you found both the product and our service amazing.
We truly appreciate your support and are always here if you need anything.
Best,
Ready Walker
I was on the Ready Walker website and this might jut be a scam.…
I was on the Ready Walker website trying to determine what the shipping costs would be for one of their products. In order to see what the cost was their system required a credit card number.
I did all that and then the next thing I know I get a notification I placed the order.
I immediately contacted customer service. The next morning I get an email saying the order was shipped with a USPS tracking number.
Clicking on the tracking number shows:
"Tracking Not Available: Tracking is not available for this item. This may be because the tracking number is invalid; USPS has not yet received payment; USPS has not yet received the item; the item does not include tracking; or other reasons."
So then I get an email that says "We are pleased to confirm that your order #******* has been received and will be processed shortly.
So if it has not been processed or shipped why can't you cancel it?
Guess the next step is to get Visa involved.
Edit: Ready Walker thinks I should call them to resolve this. I have communicated with them via email several times. They need to reach out to me to "resolve it".
19 januari 2026
Review zonder uitnodiging
Antwoord van Ready Walker
Hi John,
Thank you for taking the time to share your experience and for explaining the situation in detail. We’re very sorry for the confusion and frustration this caused, especially regarding the order placement and the mixed shipping notifications. We understand how concerning this can be when you were only trying to view shipping costs.
Please know that tracking information can sometimes take time to update once a label is created, which may explain the initial USPS message. That said, we absolutely want to review your order status and assist with a cancellation or resolution if the order has not yet been fulfilled.
Please reach out to our support team directly at Phone: (877) 311-6405 or Email: support@readywalker.com
with your order number so we can look into this promptly and help resolve the issue.
Thank you again for your feedback, John. We appreciate the opportunity to address your concerns.
Sincerely,
Ready Walker
Do not order from this company!
Do not order from this company!
We have been trying to get a refund and they only have 1 customer support agent and he MUST give authorization for refund and address for return within 30 days. But- he doesn’t answer the phone- so no approval, no return. He finally answered and I have spoken to him now and will be providing dates and times that she called in order to prove she called within the 30 days. Just a hassle for a product that is inferior.
My 87 year old mother purchased this product thinking it would help her. It did not help with her stability. We just want to return it so we can purchase something else.
20 januari 2026
Review zonder uitnodiging
Antwoord van Ready Walker
Hi S. Ortiz,
Thank you for taking the time to share this detailed feedback. We’re very sorry to hear about the frustration you and your mother have experienced, and we sincerely apologize for the difficulty you’ve had reaching support and completing a return. This is certainly not the experience we want any customer.
We understand your concerns and want to help resolve this as quickly and fairly as possible. Please reach out to our support team directly at Phone: (877) 311-6405 or Email: support@readywalker.com
, and we will review the call history, confirm eligibility, and assist with the return process.
Thank you again for bringing this to our attention, S. Ortiz. We appreciate the opportunity to address your concerns and work toward a resolution.
Sincerely,
Ready Walker
Excellent Cane, Great Service
I purchased this cane based on a Facebook ad. There was a discount offered, and it “appeared” that the discount was not applied. I figured I’d wait until I got the cane and write in then. Well, I received the cane, and it was everything as promised in the ad, and I am thoroughly delighted with it. I emailed customer service about the discount, and it was, in fact, applied. When the final price came, it was only the shipping charge that was added. It was correct from the start. And David, from customer service answered my question within 1 business day. I highly recommend this cane, and especially this company.
14 januari 2026
Review zonder uitnodiging
Antwoord van Ready Walker
Hi Barry,
Thank you so much for your thoughtful 5-star review and for taking the time to share your experience. We’re thrilled to hear that the Ready Walker met your expectations and that you’re thoroughly delighted with your purchase. We’re also glad we could clarify the discount and that our customer service team—especially David—was able to assist you promptly.
Your recommendation truly means a great deal to us, and we appreciate your trust in both our product and our team. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out.
Thank you again, Barry, for choosing Ready Walker.
Warm regards,
Ready Walker
I am 5’3” tall
I am 5’3” tall. The cane is too long for me even on shortest setting. I would like to return it.
17 januari 2026
Review zonder uitnodiging
Antwoord van Ready Walker
Hi Gloria,
Thank you for taking the time to leave a review and share your experience with us. We’re sorry to hear that the cane is too long for you even at the shortest setting, and we understand how disappointing that can be.
We’d be happy to assist you with the return process and review your options. Please reach out to our support team directly at Phone: (877) 311-6405 or Email: support@readywalker.com
, and we’ll be glad to help you.
Thank you again for your feedback, Gloria. We appreciate the opportunity to assist you.
Kind regards,
Ready Walker
Did not honor sale price
Did not honor sale price. Significant overcharge. Also accessory travel bag was defective. Shoulder strap was in two pieces and unusable. Cane itself has no instructions but appears to be sturdy & well made. Battery compartment is hard to open & close with no indication on how batteries were to be installed. Alarm Butten is easily tripped and has been unintentionally activated 2x within the first few uses.
.
16 januari 2026
Review zonder uitnodiging
Antwoord van Ready Walker
Hi Bernhard,
Thank you for taking the time to leave a detailed review and share your experience with us. We’re very sorry to hear about the issues you encountered, particularly regarding the sale price, the defective travel bag, and the lack of clear instructions. We understand how frustrating this must have been and sincerely apologize for the inconvenience.
We do appreciate you noting that the cane itself appears sturdy and well made, but we recognize that difficulties with the battery compartment and the alarm button activation can impact overall usability. Your feedback is important to us and helps us identify areas where we need to improve both our product information and quality checks.
We would like the opportunity to review your order, address the pricing concern, and help resolve the accessory issue. Please reach out to our support team directly at Phone: (877) 311-6405 or Email: support@readywalker.com
so we can assist you.
Thank you again for your honest feedback, Bernhard.
Sincerely,
Ready Walker
Ok cane
The cane will not stand up on our rugs,keeps on falling,hope it is a sturdy cane
8 januari 2026
Review zonder uitnodiging
Antwoord van Ready Walker
Hi Jerry,
Thank you for taking the time to leave a review and share your experience with us. We understand your concern about the cane not standing upright on rugs and how that can be frustrating. We appreciate you bringing this to our attention, as stability and safety are very important to us.
If you have any questions, concerns, or would like assistance with your Ready Walker, please feel free to reach out to our support team. We’d be happy to help and discuss possible options with you.
Thank you again for your feedback, Jerry.
Kind regards,
Ready Walker
works very well
this cane is much sturdier than a regular metal one. The light is really not necessary but nice to have.
5 januari 2026
Review zonder uitnodiging
Antwoord van Ready Walker
Hi Toni,
Thank you so much for taking the time to leave a 5-star review and share your experience. We’re happy to hear that you find the Ready Walker much sturdier than a regular metal cane and that it’s working very well for you. It’s also great to know the light has been a nice added feature.
We truly appreciate your feedback and your support.
Thank you again for choosing Ready Walker, Toni.
Warm regards,
Ready Walker
What a great cane!
30 december 2025
Review zonder uitnodiging
Antwoord van Ready Walker
Hi Nancy,
Thank you so much for your wonderful 5-star review and for taking the time to share your feedback. We’re thrilled to hear that you’re enjoying your Ready Walker and that it’s been such a great cane for you.
Your kind words truly mean a lot to our team. If you ever have any questions or need assistance, please don’t hesitate to reach out.
Thank you again for choosing Ready Walker, Nancy.
Warm regards,
Ready Walker
I use it for nighttime use since it has…
I use it for nighttime use since it has a light. It works great. I've had no issues with it.
4 januari 2026
Review zonder uitnodiging
Antwoord van Ready Walker
Hi Gary,
Thank you so much for taking the time to leave a 5-star review and share your experience with us. We’re delighted to hear that the Ready Walker has been working great for you and that the built-in light has been especially helpful for nighttime use. It’s wonderful to know you’ve had no issues and are enjoying the added safety and convenience.
We truly appreciate your feedback and your support.
Thank you again for choosing Ready Walker, Gary.
Warm regards,
Ready Walker
We received 3 of these
We received 3 of these. We only wanted 2. Despite immediately leaving a message after our order indicated an order for 3 and not 2, 10 days ago, and leaving 2 more messages after that, we have never heard back, despite 24/7 customer service that is 'always busy' so you have to leave a message. Better and more prompt customer service would be helpful. Just left another message.
3 januari 2026
Review zonder uitnodiging
Antwoord van Ready Walker
Hi Marlene,
Thank you for taking the time to share your experience with us. We’re very sorry for the frustration this situation has caused and understand how upsetting it is to feel unheard, especially after multiple attempts to contact support. This is not the level of service we aim to provide, and we sincerely apologize for the inconvenience.
We want to review your order and help resolve the extra item as quickly as possible. Please reach out to our support team directly at Phone: (877) 311-6405 or Email: support@readywalker.com
with your order details.
Thank you again for your feedback, Marlene. We appreciate you bringing this to our attention so we can improve.
Sincerely,
Ready Walker
…what my experience is with the walker
It isn’t too sturdy so almost everytime I leave it on the ground, it falls over and the batteries fall out. Everytime it falls! The light I cannot adjust up or down. I think the handle is too short. Lastly, at the smallest level, it’s still too tall for me. Could you please advise how I can send it back.
27 december 2025
Review zonder uitnodiging
Antwoord van Ready Walker
Hi Judy,
Thank you for taking the time to share your detailed feedback with us. We’re very sorry to hear about the issues you’ve experienced and understand how frustrating it must be when the Ready Walker does not feel sturdy or comfortable for your needs. We appreciate you explaining your concerns regarding stability, height, the light, and the batteries, as this information is very helpful to us.
Please reach out to our support team at Phone: (877) 311-6405 or Email: support@readywalker.com, and we’ll work with you to make this right.
Thank you again for your honesty, Judy. We appreciate the opportunity to assist you.
Kind regards,
Ready Walker
CONSTANTLY FALLS OVER ON CARPETING
You should warn customers that cane will not stand up on CARPETED surfaces - only on flat -
driving me crazy - should at lease have soft
handle so you could lean it against something but but slick handle just lets it slide down !
27 december 2025
Review zonder uitnodiging
Antwoord van Ready Walker
Hi M. Campbell,
Thank you for taking the time to share your feedback with us. We’re very sorry to hear about the frustration you’ve experienced when using the Ready Walker on carpeted surfaces. We understand how upsetting this can be, especially when reliability and safety are so important.
We truly appreciate you pointing this out, as feedback like yours helps us better inform customers and continue improving our product design. We’d like the opportunity to assist you and discuss possible solutions or options that may help with your situation.
Please reach out to our support team directly at Phone: (877) 311-6405 or Email: support@readywalker.com
, and we’ll be happy to help.
Thank you again for your honest feedback, M. Campbell.
Sincerely,
Ready Walker
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