Regions Bank Reviews 459

Regions Bank started great then they had a glitch in their system after I had funds available from my paycheck & they made my savings account go in overdraft. They admitted a glitch in their system was the reason but has made me pay it back & takes money out of my account each time I get paid. I have called them about it many times & they always say “well we have a right to do that” & recently a lady hung up on me. I want nothing to do with this bank once I get out of this situation that THEY messed up.

Chain branch offering a full range of banking products and services, including loans and money transfers.
Address: 2101 E Semoran Blvd, Apopka, FL 32703
Get There:
39 min
Phone: (321) 322-7620
Hours:
Open · Closes 5 PM
Confirmed by this business 8 weeks ago
This place for Regions Bank they rock and roll.. Especially the super best manager- she is a great asset to Regions Bank... Ms. Traci Lorentzen.
She knows her job so well.. She can handle pressure, She comes out of the way to help customer, whether teller- she can do ..or she can do customer service.. highly intelligent and super best.. These people make a difference in Regions Bank.
Other great person, before i went to India around January 16-17th 2026... worth definitely mentioning is : Lorraine Lewis.. She can recognize that i had called previous day.. She can remember the conversation. Amazin.. I just cant believe
This is for Non-profit 501(c) (3) registered Entity ... i was able to get 501(C)(30 by writing 40 pages way back 2 decades ago... close to the year 2006..

Now they have changed the bank name to Regions Bank
Awesome folks, please send an appreciation to Lorraine Lewis and
Top Bank Manager Traci

Thanks & Best Regards,
Respectfully Submitted,
Sridhar Rangaswamy ("Sri")
US Trademark: #5030763 
US Trademark #SN 98620494
"Promise Less/Under Promise and Deliver More"
"Excellence is not an act, it is a Habit"
"Honesty is the Best Policy"Be Truthful,Honest and Fair"

Wasn't able to use zelle for some unknown reason, so I had to go IN PERSON to have some hold lifted. Had that dealt with, now I'm trying to buy a washer and dryer with it and it says I need to call customer service bc my payment is on hold and may or may not go through. Are you effing kidding me right now?! So I call, get put on hold forever, then get hung up on while on hold. Now I'm having to call back and there is a wait time. Worst bank ever. If you are even THINKING of opening a bank here DO NOT DO IT!! This place is NOT worth the headache and there are absolutely ZERO benefits to banking here!!

STAY FAR AWAY FROM REGIONS BANK Had to get a $20k loan to fix my flooded basement got told it was only going to be $100 a month i said great since im disabled and on a fix income well that $100 doesnt even cover the interest rate since its $6.06 per day and of course they send out paperwork every month telling me to pay the $100 but that $100 doesnt even cover the interest every month and doesnt even put a dent in the $20k debt this company is DIRTY they dont even show the total you owe its just the total you Originally signed up with them for and not the current total if i didnt call and check i wouldnt even know it wasnt going down so now i owe $20,700 they are scum of the earth and they wont even work with me on the interest rate at 10.99% even though i didnt miss a payment yet

This Bank is the worst I have ever dealt with. You can never get real time balances or see your payment history on line unless you use THEIR payment portal. I use my own bank to make my payments and Regions can't figure out how to automate the process from outside payment methods. They are a joke with a capital J.

We have been with Regions for over 20 years, and they have never put the customer first. We had over $12,000 taken from our account that Regions did not flag or contact us about. When I called on Monday, the representative said they would get back to us in 10 days. Are we serious? Ten days to address that amount of money for a family of four is insane. What is someone supposed to do? It has now been 9 days, and Regions has yet to reach out or even look at the claim. They have no policy in place for families affected by this. It's absolutely ridiculous. We were talking to another bank in town, and they said they would provisionally put the funds back while they investigate so people wouldn't be in this situation. Considering how large Regions is, it's very sad they treat their customers this way. I don't care about your policy; your job is to protect and support your clients. We will be moving our money.

I deal with this bank on onion creek
Almost everyday .
And every time I go there I feel happy
To see their happy faces as well.
They take care of me with a happy mood .
I have a check cashing Acc
So I'm depositing checks and getting cash out for it about three or 4 times a weeks.ect
I totally recommend this bank to anyone .

Closed my account for no reason and held my money for a long time. This bank needs to be avoided at any and all cost

Have allowed a thief a w to steal from my brothers acct for years. He’s gone now. They are still allowing her to steal. They are okay with it.

This company using very predatory loan practices. When paying off a $22000 loan for 2 years at $252 per month, they informed me I only paid off $900 of the loan. Because they are only putting $5 towards the principal balance and the remaining $248 go straight into interest. This is total bs. DO NOT USE THIS BANK FOR ANY LOANS!!!! Horrible practices. Thats why they've change their names from enerbank because if the terrible review do to this practice. STAY AWAY!

They hide their fees and daily charges in all the paperwork. I would tell everyone don’t feel pressured by them to sign until you completely go over all the paperwork. Luckily for us I was able to come up with money and to pay them off and they still would not negotiate to wave their outlandish daily fees. Total crooks !

Never ever use this bank! I have spent numerous hours with Regions Corporate and in the branches trying to get them not to pay anything if I did not have money to pay it. They disregarded this at least a dozen times and charge me overdraft fees. The business account don’t do it if you need to send a wire, there is either a glitch in the system with the app or on the website when you sign up to do it yourself to save time from going into the branch it never once in two years has a wire gone out the same day 50% of the time it takes two days or never even goes at all, therefore charging me late fees from who it’s going to because it never arrived on time. What do they have to say they don’t know nobody will ever tell you the same answer to your question different branches. Tell you different things different people on the phone tell you different things they will screw your life if you use this bank I refuse to pay these charges so they sent me to collections now I have the collections on my report.

I'm a over 10 yr customer of regions. I have used Regions on S FL Ave in Lakeland FL. I been working with Perzaye Goodman as my banker building my credit along with other credit building. I did the secured loan thru Goodman paid the loan off in 4 1/2 months and it didn't help my credit. So I used kickoff got my FICO to 640 with kickoff I applied with regions for a car loan. Called Goodman to ask about the car loan. He said his manager was in a meeting but he'd call me back within the hour. 2 days later still no call back. I've called left messages 2 days later still no call back. Very unprofessional

You're closed for absolutely nothing.
Every where else is open and running just fine. I couldn't make my probation payment making me have to do a double visit. I can't get anything food nothing because you're closed for absolutely nothing. So I'll never do business with you except for cashing the checks my boss gives me period

They won't allow accounts from people outside of their zip code.

Quick version: My mom passed away late 2025, and I'm still struggling to get her affairs in order with this bank. Despite mailing and faxing them all requested documentation, they won't even verify that they've closed out her bank card (so that it doesn't accrue any fees)... Just received a letter regarding over 7,000 reward points that she had accrued, and that they could be redeemed for cash/ gift cards. When I called the bank to inquire how to have them redeemed, I was informed that since she died, no one else could redeem the points. Even though I am the trustee of her estate... And even though she earned those points. WOW.

I am sick of having to call Regions every week because your security protocol puts a hold on my card every time I use it online. Enough of the bullshit. Stop putting holds on my card for every, single, little transaction that, for whatever reason(s), raises your red flag, Chicken Little.

I when to the location on Gunn Hwy by big Walmart, I want to speak with someone in customer service. At that moment earlier in the morning was only two person on the teller and one customer service representative. I askhim for help, he told me I made have to why about 30 minutes before he get back to me. For me that was a bad customer service and I left, he didn't care.

Absolutely a rip off the worse of the worse and I am 100% serious ….

DO NOT I repeat DO NOT get a home improvement loan from these crooks. They don’t allow principal only payments which is Ridiculous!!!!!!