They have been very prompt whe I have had a problem at home and when I needed a replacement dryer, they were very helpful and even gave me a choice of which dryer I wanted. What I like most about th... Toon meer
Bedrijf heeft geantwoord
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Had a great phone call with Shaun Heath who was very knowledgeable and explained everything I needed to know about in an easy to understand way. Also suggested ways to sort out some problems eve... Toon meer
Bedrijf heeft geantwoord
Very impressive, I called Repair Assure on the Monday morning to say my washing machine was not working. I had a phone call the same day from a company near by to say they could call out that afte... Toon meer
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The staff were friendly and obliging and the engineer who came to look at the washing machine was helpful and knowledgeable. We ended up having to have a new washing machine which arrived promptly and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Repair & Assure has rapidly established itself as one of the UK’s leading appliance repair networks and service plan providers. With a commitment to excellence in customer service and a highly efficient network of engineers, we are dedicated to meeting your needs with professionalism and expertise. Our impressive track record, coupled with a near perfect rating on Trustpilot, underscores why Repair & Assure is one of the preferred choice for both individuals and manufacturers seeking reliable, high-quality repair solutions.
Contactgegevens
Chandos House, 26 North Street, BN1 1EB, Brighton, Verenigd Koninkrijk
- 0800 088 2943
- support@repairandassure.com
- repairandassure.com
4,7
Uitstekend
2K reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Washing machine repair…
From phoning to say washing machine had broken to engineering repairing all excellent
5 mei 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Pat
Thank you for your 5-Star review!
We're pleased to hear that everything went smoothly, from reporting your broken washing machine to having it repaired by our engineer.
Best Regards,
Customer Support
Repair & Assure Limited
Excellent service
The people on the other end of phone always polite and will answer any questions.
This service and cost is one of the best around.
2 juni 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear L Warder
Thank you for your 5-Star review!
We're delighted to hear that our team has been polite and helpful whenever you've called. It's also great to know you feel our service offers excellent value.
Best Regards,
Customer Support
Repair & Assure Limited
Dan was very helpful and very quick …
Dan was very helpful and very quick as I had work and kept me informed when he was on his was
18 mei 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Mrs Adele Pollard
Thank you for your 5-Star review!
We're pleased to hear that Dan was helpful, kept you informed, and worked around your schedule. We'll be sure to pass your feedback on to him.
Best Regards,
Customer Support
Repair & Assure Limited
Highly recommended to everyone for that…
Highly recommended to everyone for that peace of mind so easy and very helpful thank you so much to all the team 👏🏼👏🏼👏🏼👍🏼
29 mei 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear LEE QUINNEY
Thank you for your 5-Star review!
We're really pleased to hear you found the service easy and helpful, and that it gave you peace of mind.
Best Regards,
Customer Support
Repair & Assure Limited
Good service
Service was excellant engineer knew what was wrong and how to fix it even carrying the right parts and repair up to good standard
3 mei 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear denis buckby
Thank you for your 5-Star review!
We're glad to hear the engineer quickly identified the issue, had the right parts on hand, and completed the repair to a high standard.
Best Regards,
Customer Support
Repair & Assure Limited
Good job
He was polite and friendly he fixed my washer twice. Both time's he was brilliant got the job done ✅
6 april 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear MISSPAULALAVERY
Thank you for your 5-Star review!
We're pleased to hear the engineer was polite, friendly, and did a brilliant job on both visits.
Best Regards,
Customer Support
Repair & Assure Limited
The initial call to the company was…
The initial call to the company was dealt with straight away, and professionally. There was,however, a lack of communication to the engineer,who was assigned to the job.the company informed myself and my wife,the engineer would attend at 1pm.by 5pm,we were still waiting. Upon speaking to the engineer, he wasn't even aware that he had to attend. He was at home.
When he arrived, he was polite,and professional, and the job was complete in about 15 minutes.
29 mei 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Kevin Coburne
Thank you for your review!
We're pleased to hear that the initial contact and the engineer’s visit were professional and the repair was completed quickly. However, we're sorry to hear about the communication issue regarding the appointment. We appreciate you bringing this to our attention and will use it to improve our service going forward.
Best Regards,
Customer Support
Repair & Assure Limited
Very happy indeed hassle free dealt…
Very happy indeed hassle free dealt with very quickly was informed all the way thru
19 mei 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Mickeala
Thank you for your 5-Star review!
We're pleased to hear the process was quick, hassle-free, and that you were kept informed throughout.
Best Regards,
Customer Support
Repair & Assure Limited
Great service
Very quick to come out and then to replace my machine
15 mei 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Sharon Clayton
Thank you for your 5-Star review!
We're pleased to hear you were happy with the quick response and replacement of your machine.
Best Regards,
Customer Support
Repair & Assure Limited
Reasonable cost and prompt service
As soon as I had a problem I called Repair and Assure. They were very helpful and advised me I would get a call within 48 hours from the engineer. They did call within the timeframe and arranged a mutually convenient appointment. They did call engineer was polite and courteous and got to the problem immediately. My washing machine is now working perfectly. Very happy.
5 mei 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Beverly Jane Lown
Thank you for your 5-Star review!
We're glad to hear our team was helpful from your first call and that the engineer was able to quickly identify and resolve the issue. It's great to know your washing machine is now working perfectly.
Best Regards,
Customer Support
Repair & Assure Limited
Customer service helpful and arranged…
Customer service helpful and arranged engineer. Hotpoint fitter attended on time and completed repair. Would recommend Repair and Assure for all round service
15 mei 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Alan Power
Thank you for your 5-Star review!
We're pleased to hear our customer service team were helpful and that the engineer attended on time and completed the repair.
Best Regards,
Customer Support
Repair & Assure Limited
Kind, considerate, helpful and friendly
From the first call to register my tepair the service supplied was excellent, friendly polite helpful staff on the phone and the service engineers were considerate and helpful, hope that the fridge is now fixed
22 mei 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Mrs Pamela Tyler
Thank you for your 5-Star review!
We're pleased to hear you received excellent service from our office team through to our engineers, and that everyone was friendly, polite, and helpful throughout. We hope your fridge is now fully working.
Best Regards,
Customer Support
Repair & Assure Limited
Our experience was amazing fast and…
Our experience was amazing fast and reliable
20 mei 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Shany Shan
Thank you for your 5-Star review!
We're delighted to hear you had an amazing experience and found our service fast and reliable.
Best Regards,
Customer Support
Repair & Assure Limited
Fantastic responce,good customer…
Fantastic responce,good customer service,you will not find better company anywhere...
1 juni 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Geoff Dowse
Thank you for your 5-Star review!
We're delighted to hear you were pleased with our response and customer service. Your recommendation means a great deal to us, and we truly appreciate your kind words and support.
Best Regards,
Customer Support
Repair & Assure Limited
The engineer was knowledgeable and knew…
The engineer was knowledgeable and knew what was wrong straight away. He completed the job quickly and efficiently. When completed he ensured the area was clean and everything was put back into place. Well done.
15 april 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Glyn
Thank you for your 5-Star review!
We're pleased to hear that our engineer quickly identified the issue and completed the repair efficiently. It's great to know that he also took care to leave everything clean and tidy
Best Regards,
Customer Support
Repair & Assure Limited
Very pleasant and quick repair
1 juni 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Janet
Thank you for your 5-Star review!
We're delighted to hear you found the service pleasant and the repair was completed quickly. We really appreciate your feedback.
Best Regards,
Customer Support
Repair & Assure Limited
Knowledgeable engineer
Knowledgeable engineer, had to come back twice but was no issue to him. Laid back and got the job done with minimum fuss
15 mei 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear IAN ALEXANDER MCLEOD
Thank you for your 5-Star review!
We're pleased to hear that our engineer's knowledge and professionalism made the repair process smooth and hassle-free. We appreciate your patience while we completed the work and are glad we could get the job done for you.
Best Regards,
Customer Support
Repair & Assure Limited
A very happy customer.
From day 1 to the final day of my machine being fixed. Calls were very professional, engineer was 100% , (Dan), Dan explained everything that needed doing to my machine , two call outs , now I have a machine that sounds brand new. Thank you for all support.
29 mei 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Jane Balbi
Thank you for your 5-Star review!
We're delighted to hear that you received professional service throughout the repair process. Dan will be pleased to know his explanations and support made a positive difference.
Best Regards,
Customer Support
Repair & Assure Limited
Antwoord van Repair & Assure
Dear Beverley
Thank you for your 5-Star review!
We're thrilled to hear you'd highly recommend us. Your support means a lot to the team.
Best Regards,
Customer Support
Repair & Assure Limited
I wasn't home but my adult son was in…
I wasn't home but my adult son was in he told me the engineer was very efficient and punctual I was very happy with the outcome
12 mei 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear siobhane dunveavy
Thank you for your 5-Star review!
We're pleased to hear that our engineer was punctual and efficient, and that you were happy with the outcome.
Best Regards,
Customer Support
Repair & Assure Limited
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